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Cancun Vista

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Address: Mza 11 Calle Mar 16 Lt 17, Cancun 77500, Mexico
Phone Number:
+52 998 887 8069
Today
9:00 am - 6:00 pm
Open now
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Hours:
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 3:00 pm
Recommended length of visit: More than 3 hours
Description:

Mayan ruins, ziplines in the jungle, snorkeling, sailing, and fishing for...

Mayan ruins, ziplines in the jungle, snorkeling, sailing, and fishing for the big game, are just a few of the things you can do on vacation in Mexico's Caribbean. Your friends at Cancun Vista want to assist you in prearranging your activity plans and help create lifelong memories from your vacation in Cancun, Playa del Carmen, or the Riviera Maya.

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TripAdvisor Reviewer Highlights

Read all 61 reviews
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  • 30
    Excellent
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    Very good
  • 3
    Average
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  • 10
    Terrible
Unique Camel Ride Experience

My husband booked us the 'camel safari' through these guys, and it was an entertaining way to spend the afternoon. The van picked us up at our hotel (though about 20 minutes... read more

Reviewed September 15, 2015
SNB42
,
London, United Kingdom

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61 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Spreitenbach, Switzerland
Level Contributor
4 reviews
Reviewed 2 days ago NEW

The guids of the horseback riding did not care how the horses walk and in which order or whether they fight with each other. Furthermore it was the most 2h horseback riding I ever did. No explainations during the ride by any of the personal, they just spoke spanish and that's it. Furthermore, they also did not care that many... More 

Helpful?
Thank ednag205
Rochester, New York
1 review
Reviewed 4 weeks ago

My boyfriend and I were visiting Cancun and booked the paradise snorkeling and catamaran tour with this company. It was $135 for two people and we paid via credit card when we booked the trip ahead of time. The morning of the trip we received a phone call in our hotel room from the company who told us that due... More 

Helpful?
Thank Kcondidorio
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed April 25, 2016

Last December I reserved "The Dancer" catamaran through Cancun Vista as part of my daughter's wedding weekend celebration scheduled for November 2016. Due to unforeseen circumstances, my daughter and her fiancé had to cancel their Mexico wedding and move it closer to home. Armando and others at Cancun Vista were very understanding and helpful, and they returned my deposit without... More 

Helpful?
Thank lissaco
Parsippany, New Jersey
1 review
Reviewed April 22, 2016

I would like to begin by saying that is unfare to write a negative comment for a bad service that was given from a third party and not from this agency, I think people should put those comments on the provider profile. We were in Cancun on our 2nd Honeymoon and they helped us to make it memorable: we booked... More 

Helpful?
Thank BOB T
Los Angeles, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed March 26, 2016

My wife and i booked a Camel ride through this company. My complaint has to do with transportation. After our camel ride, which was short, but enjoyable, we were ready to leave and get back to oue hotel. We finished our ride at 1om, it took two hours to get a ride out of there. I complained to Mariana, who... More 

Helpful?
1 Thank Ed I
Yampa, Colorado
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed February 18, 2016

My husband and I and our two daughters (17 and 14) booked a horseback riding tour through Moon Palace Resort (on 2/12) and our Tour Guide Joel was wonderful! He was very descriptive with instructions and made sure we had a great time. He was the high part of our vacation. My daughters are still talking about him and the... More 

Helpful?
2 Thank Kristi S
London, United Kingdom
Level Contributor
81 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
Reviewed September 15, 2015

My husband booked us the 'camel safari' through these guys, and it was an entertaining way to spend the afternoon. The van picked us up at our hotel (though about 20 minutes late) and whisked us to an eco park with scuba, camel rides, horseback riding and other activities. We were just doing the camel ride, so we climbed up... More 

Helpful?
2 Thank SNB42
Fort Worth, Texas
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed September 12, 2015 via mobile

My husband and I booked the Paradise horseback riding excursion while we were in vacation in Riviera Maya. We were not disappointed:) the pickup can was on time and so was the drop off. Joel and a couple of his buddies were our tour guides and they were absolutely amazing! Joel was very witty and funny and made the whole... More 

Helpful?
5 Thank rachelgarcia15
Oakland, California
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed June 26, 2015

I booked a horseback riding tour and missed the tour based on miscommunication on their part about pick up location. The company was unwilling to work with me on offering a reasonable discount or rescheduling. They simply directed me to their terms on the website and did not transfer me to their manager. They're obviously not in business for providing... More 

Helpful?
5 Thank Erica G
Orlando, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed April 29, 2015

My coworker and I purchased some tours from Cancun Vista back in December. We had an easy transaction and great time. I spoke with Armando and he was wonderful with assisting me. I recently (March 14, 2015) called because my fiancé and I has decided to return to Mexico. I spoke with Armando and once again he helped me with... More 

Helpful?
2 Thank mrskashe

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cancun Vista and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?