eTransfers

eTransfers, Cancun: Hours, Address, eTransfers Reviews: 4.5/5

12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
eTransfers is a leading transportation company whose goal is to get you started on your vacation in the best possible way. It has more than eight years of specialized experience in tourist transportation in Cancun, Playa del Carmen, Tulum, and all the Riviera Maya. It offers the highest quality, safety, and comfort in transfers for an excellent experience at the best price. The primary services that eTransfers offers are: Cancun Airport Transportation. If you arrive or go to Cancun airport, eTransfers has the best solution for you. Cancun Luxury Transportation. We offer the greatest comfort in transportation with a luxury service that will be aboard a Suburban with a capacity of up to 5 passengers. Cancun Groups Transportation. If you travel with your friends or family, you can find the ideal transportation service, so that is not a concern in your vacation.
Suggested duration
2-3 hours
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4.5
404 reviews
Excellent
324
Very good
36
Average
8
Poor
7
Terrible
29

Amy D
6 contributions
Great Service
Jun 2021 • Family
Great service, flexible, responded really fast to all my questions and changes. Great price. I would definitely use this service again.
Written June 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Erica
2 contributions
Driver
Jun 2021 • Family
Bolly Valdivia was an excellent Driver, he made sure we where comfortable at all times an drove at a safe distance without cutting off other cars, which was a plus for me.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

TheBaseballTraveler
San Francisco, CA70 contributions
Easy, prompt, safe, no frills
May 2021
Easy, prompt, safe, no frills. I booked transportation from Cancun airport to a hotel a couple blocks from my Airbnb in Tulum, and the driver was kind enough to navigate the one-way streets in the vicinity to drop me off right at my door. Upon arrival, I waited about 15 minutes at the taxi area after exiting Cancun airport. For my departure pickup, the driver was right on time. They also communicated promptly via WhatsApp. I paid 2647 pesos online (~$130), directly on the eTransfers website, and I think that was about $5-10 USD cheaper than paying in USD. I would definitely use this service again.

FYI, it looks like there's another Tripadvisor page for eTransfers, which has a nearly-unanimous 5-star rating:
https://www.tripadvisor.com/Attraction_Review-g150807-d21072175-Reviews-ETransfers_Cancun-Cancun_Yucatan_Peninsula.html
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello! Thank you very much for your recommendation, we are happy that you enjoyed your service with us. We hope to see you back soon!
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

avidTraveler578
London, UK31 contributions
THIS COMPANY SCAMS TOURISTS
CAUTION - THIS COMPANY REGULARLY SCAMS TOURISTS. On principle, please do not use this company, they are hurting people by lying to them and resulting in people paying twice. This is a horrible practice and I can’t believe I fell victim to it. Apparently I’m not the only one by far, so I’m only writing this as a caution for others.

I never write reviews and am a very experienced traveler (40+ countries)- I’ve fallen victim to scams before and learned from it, but apparently not enough. eTrandfers took my personal information from where I queried a transport option and used it to whatsapp me that my reservation was pending and payment did not go through. I have a long whatsapp chain to prove this.

I had booked with USA TRANSFERS and received payment confirmation, so I was very confused why they sent me messages that payment was pending. I specifically asked “Are you USA TRANSFERS?” To which they said yes. They asked for my confirmation number, which I provided - they OUTRIGHT LIED by saying “yes, payment for this transport reservation number did not go through, please follow this link to make payment.” I should have called USA TRANSFERS directly, but I was on a boat trip and didn’t have good service and didn’t want my transport to be cancelled.

So I paid. And surprise surprise, as I was on my way from the Isla Mujeres ferry to Cancun airport, USA Transfers called to tell me my driver was looking for me. I explained what happened and they said this happens all the time - eTransfers pretends to be them and people end up paying twice. I was even told by eTransfers that “Yes, we help USA Transfers” as in “they subcontract transfers to us”.

I’m so upset that this happened and don’t want it to happen to anyone else. Safe travels!
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Andrea D
Fort Lauderdale, FL16 contributions
Great transportation
They were waiting for us at the airport. Took us str8 to the hotel, asked if we wanted to stop somewhere to get food or drinks. Drivers were very friendly and on time.
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you very much for your review! We are very happy to know that you enjoyed your experience with us, we hope to have the pleasure of serving you again very soon!
Written June 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roving67186896551
1 contribution
Efficient and on time
This company was on time, efficient and did the job. The van was what was expected too, it was not nice but we didn’t upgrade that part. No problems at all
Written May 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi! We are very happy that you enjoyed your transportation, thank you very much for your review!
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kld6583
Neenah, WI20 contributions
Great service with eTransfers and Lupe!
We just returned from Cancun and used eTransfers for our transportation to the airport. The vehicle was spotless, the driver was on time and our driver, Lupe, was top notch! Even though we were sad because our vacation was over Lupe kept us entertained and laughing on our trip to the airport. We couldn't have asked for better service! If you want safe and reliable transportation for your airport transfer ask for Lupe! Thanks eTransfers!
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello! We are so glad you enjoyed your travel experience with us, our entire staff appreciates your review, especially Lupe.
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

michael m
1 contribution
Excellent service! Thanks Lupe!
We just returned from Cancun and I can't say enough good things about etransfers and our driver Lupe. The vehicle was spotless, the service was top notch, they were on time to pick us up and even though we were sad because our vacation was over Lupe had us laughing the entire trip! He went above and beyond to make sure our return trip to the airport was a great one! I would definitely use this company in the future. Thanks again etransfers and Lupe!
Written May 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello! We are so glad you enjoyed your travel experience with us, our entire staff appreciates your review, especially Lupe.
Written June 7, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Neyo
1 contribution
Expensive, bad service.
Apr 2021 • Family
I paid for round trip 85 dollars. They arrived 1 hr late to pick us up at the airport and on the way back they were supposed to pick us up at 1pm from the hotel and the driver came to pick us up at 11am and of course we were not ready by that time because our check out time was at 12pm so our driver left us. We had to pay another 85 dollars to get to the airport. First and last time I get services from these mthrfckrs.
Written May 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Meischa
Salt Lake City, UT1 contribution
Tulum to Cancun shuttle
May 2021 • Friends
Eric came to pick us up from our hotel in Tulum to take us back to the Cancun airport. We do not speak much Spanish and he does not speak much English, yet each of us was able to make the effort and have some rather delightful conversation during the long car ride. We were able to hold conversation about our families, jobs and the places we lived. He asked us about our vacation and gave us recommendations for our next visit. He was a great driver, which is not always the case with some companies/people.
Written May 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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