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LUXTRIP Elegance Travel

Cancun 77500, Mexico
+52 998 185 2354
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Review Highlights
Cancun trip

Was on time and waiting for me and my party as we were leaving the airport! Great professional... read more

Reviewed May 31, 2018
veronicasv04
,
Northern Kentucky, Kentucky
As advertised

Everything was on point. Driver was on time, courteous and professional. I would recommend this... read more

Review collected in partnership with this attraction

Reviewed April 25, 2018
David A
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LuxTrip is a Mexican Luxury Transportation Company with more than 10 years experience in Quintana Roo. We have a modern fleet of luxury vehicles operated by professional chauffeurs to ensure your safety and comfort and on-time service from start to finish during your vacation.
  • Excellent96%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible4%
May 31, 2018
“Cancun trip”
Apr 25, 2018
“As advertised”
Suggested Duration: < 1 hour
LOCATION
Cancun 77500, Mexico
CONTACT
Website
+52 998 185 2354
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1 - 10 of 14 reviews

Reviewed May 31, 2018

Was on time and waiting for me and my party as we were leaving the airport! Great professional attitude and clean vehicles. Would highly recommend! Best prices in Cancun!More

Thank veronicasv04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded June 6, 2018

Dear Veronica, Thank you for taking the time to share your experience. We are so happy to hear such great feedback on our service, vehicles, and drivers! We are so glad your transfer were prompt, and stress free and that you found it a great...More

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Reviewed April 25, 2018

Everything was on point. Driver was on time, courteous and professional. I would recommend this service.

Review collected in partnership with this attraction
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded May 2, 2018

Dear David, Thank you so much for taking the time to write this review. We are so happy we were able to provide you with great service. We look forward to seeing you again! Best wishes from Cancun,

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Reviewed April 18, 2018

I use LUXTRIP Elegance Travel exclusively when in Cancun and Playa del Carmen. I have a driver I request each trip, Luis and he consistenly makes my experience a positive one! I have had other drivers when Luis has not been available and everyone I...More

Review collected in partnership with this attraction
Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded May 2, 2018

Dear Steven, Thank you for taking the time to share your experience. We are always striving to improve our services. So, we are so happy to hear such great feedback on our customer service team, the booking process, add-ons, vehicles, and drivers! We are so...More

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Reviewed April 11, 2018

We have used this service a number of times to get to and from our resort. They are always professional and efficient. I highly recommend this company for your shuttle needs.

Review collected in partnership with this attraction
Thank Tanya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded April 18, 2018

Dear Tanya P, Thank you very much for taking the time to share your comments. We are so happy to know that you have enjoyed some time with us. See you soon! Warmest regards,

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Reviewed February 27, 2018

Excellent service and spotlessly clean vehicles. We used this service as our pick up from the Cancun airport to our hotel. They were right where they said they'd be with a sign waiting for us outside the airport entrance. Our luggage was immediately taken to...More

Thank Emptynesters09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded April 3, 2018

Dear Emptynesters09, We are pleased to hear your comments on our our service and we are so happy to know that you have enjoyed some time with us! We hope to welcome you in a near future to enjoy your vacations! Warmest regards,

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Reviewed February 22, 2018

Excellent service and Staff. LuxTrip met us at the airport, easy. Friendly staff, nice clean vehicle. Drivers are friendly and easy to talk to. The car trip time went by fast. LuxTrip was punctual on our check out and trip back to the airport, again...More

Review collected in partnership with this attraction
Thank TMB2930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded February 23, 2018

Dear TMB2930, Thank you for taking the time to share your comments. We are pleased to hear you had a chance to experience our service and we are so happy to know that you have enjoyed some time with us. We hope to welcome you...More

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Reviewed October 25, 2017

I have used LUXTRIP multiple times going back and forth from the Cancun Airport to Playa del Carmen and they are the best I have ever experienced. They are highly professional, punctual, very nice and clean vehicles equipped with wifi, wet naps for your hands...More

Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded October 27, 2017

Dear Steven A, We are pleased to hear your comments on our our service and we are so happy to know that you have enjoyed some time with us. We hope to remain your trusted carrier! Warmest regards,

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Reviewed October 10, 2017

I surprised my boyfriend with a trip to cancun for his birthday. The look on his face when a Cadillac picked us up from the airport was priceless. This had to be by far the BEST transportation service I have ever booked and very budget...More

Thank karlenebaptiste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded October 13, 2017

Dear karlenebaptiste, Thank you for taking the time to share your comments. We are so happy to know that you have enjoyed your time with us. We hope to welcome you in a near future to enjoy your vacations! Warmest regards,

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Reviewed October 2, 2017

Once again, booked in advance and got it all squared away, quick and easy. They offered same driver from my last trip in May, of course I said yes. Luis was amazing very polite, professional and very helpful on questions about the area.. Going back...More

Thank Denny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded October 13, 2017

Dear BigDenDog, We are pleased to hear your comments on our our service and we are so happy to know that you have enjoyed some time with us. Luis will be happy to know he were able to assist you. We hope to welcome you...More

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Reviewed September 11, 2017

Luxtrip provided our transfers to and from our hotel zone hotel. They were waiting for us at the airport despite our flight being early with bottled water. The vehicles were immaculate, drivers courteous and professional and spoke good English. Would definitely use again.

Review collected in partnership with this attraction
Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxTripElegance, Director de Relaciones con Clientes at LUXTRIP Elegance Travel, responded to this reviewResponded September 22, 2017

Dear Sam F, Thank you for taking the time to share your comments. We are so happy to know that you have enjoyed some time with us. We hope to welcome you in a near future to enjoy your vacations! Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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