Royal PickUp
Taxis & Shuttles
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
We are a company dedicated to improve the transportation service in Mexico. We have been providing this service for over 20 Years to very important Resorts and Agencies in Mexico. Now our exclusive service is within your reach.
Suggested duration
1-2 hours
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  • Paul K
    Westminster, Colorado133 contributions
    Reliable and secure
    We have used Royal Pickup 4-5 times now. They are always on time and dependable. We have used them for our transportation needs whenever we visit Cancun they have covered everything from 15 person family trip to the most recent second honeymoon just my wife and myself. We had Rafael Martinez drive us this time and he is a credit to the company great conversation and the feeling of extra security.
    Traveled as a couple
    Written December 28, 2020
  • KCHJDHarts
    Little Rock, Arkansas12 contributions
    Rosewood Mayakoba and Airport Transfers
    Given the “new normal” I wanted to book private transfers and Hugo and team did a great job. Super responsive and a big shout out to Raphael Martinez for being a great driver, super personable and a great source of info! Raphael brought us from the Ritz to the Rosewood, from the Rosewood back into Cancun and then to the airport. Can’t recommend enough!
    Written July 22, 2020
  • crisonholiday
    Newcastle upon Tyne, United Kingdom410 contributions
    Great service again
    After having used royal pickup last year, used them again this year. Great service. Clean modern vehicles. There greater was their when I walked out of the airport, and showed me to the vehicle. All the staff are friendly and spoke English. Stopping off on the way at a shop to get supplies wasn’t a problem either. I found their price much cheaper than other providers. Would definitely recommend and use again.
    We are so glad to hear you like our services and we are happy we can continue to meet each time you come! See you on your next vacations over here, best wishes!
    Written October 25, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Traveled as a couple
    Written January 16, 2021
These reviews are the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor checks reviews for fraud.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
44 reviews
Excellent
44
Very good
0
Average
0
Poor
0
Terrible
0

Joyce R
Nashville, TN145 contributions
Dec 2017 • Couples
We booked with Royal PickUp for our transportation between Cancun airport and our resort in Playa del Carmen. They were very well organized and professional. It was easy to find our contact when we exited the airport and the car picked us up within 5 minutes. The car was clean, comfortable and we were offered cold water for the ride.

Our return trip was just a good. Our driver arrived on time and delivered us safely and professionally to the airport.

Thank you!
Written January 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment. We are glad to hear that your private transportation was a Professional and Punctual service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ranchpax1
Frisco, TX5 contributions
Jul 2018 • Family
Excellent service!! I've used another transfer company for the past 10 years when going to Cancun, but I decided to use Royal Pick up for our first trip to Playa del Carmen 7/26/18 - 7/31/18. The service is/was excellent! When you come out of the airport, the driver is waiting for you with a large sign with your name on it, and it was a short walk to our van. We were with another family, a total of 7 passengers and I booked a large van that could hold up to 10 people. They also provided us a carseat for my toddler. The driver gave us waters the minute we sat down, and they also have WiFi in the van. I was able to use my phone in the van. Upon returning home, the driver was 5 minutes early awaiting to take us back to the airport. I'm not sure why this transfer has a small number of reviews, but I'm glad we used Royal Pickup. If you are reading this review, BOOK ROYAL PICKUP! This is a fantastic transfer, clean vehicles, and friendly drivers!
Written August 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment and recommendation. We are glad to hear that your private transportation was an Excellent service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diane B
10 contributions
Dec 2017 • Couples
We used them for round trip from the Cancun airport to our resort and back. They were waiting outside the airport with a sign with our partys' name on it. They loaded our luggage for us. They were friendly and safe. They picked us up on time. We had a perfect experience with them. Highly recommend their services!!
Written December 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment. We are glad to hear that your private transportation was a Fantastic service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalie D
2 contributions
Dec 2017 • Couples
We had a party of 8 adults--- upon arrival at Cancun Airport, Royal Pickup was there ready for us to start our adventure. Van was clean and roomy.... They were extremely friendly and attentive, even when my husband talked and asked a million questions. On our departure day they were there at our resort promptly on time and with a smile. A+ Highly recommend!
Written December 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment. We are glad to hear that your private transportation was an A+ all around service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trevor D
2 contributions
Nov 2017 • Family
Safe, reliable, on time, friendly - all around AMAZING people! Look no further, these are your guys.
Written November 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment and recommendation. We are glad to hear that your private transportation was a Great service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

arbert69
7 contributions
Jul 2017 • Friends
We were so happy with the service we received! The SUV was extremely clean, new, and comfortable. Someone was waiting for us at the airport with a big sign so we knew where to go.

We also had champagne waiting and the driver opened it and poored for all of us.

Would definitely recommend!
Written July 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment. We are glad to hear that your private transportation was a great service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon! Trank you form all of the Royal PickUP Team
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eric H
9 contributions
Jun 2017 • Couples
I'm not sure why they have so few reviews, perhaps new company. Don't let that prevent you from booking. Royal showed up on time exactly where they said they would be, with excellent vehicles in both directions. Friendly, Native and English speakers with perfect fluency. The driver on the way down from the airport gave us a great explanation of things only a local would know!
Written July 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your comment. We are glad to hear that your private transportation was a great service. We are always trying to make our clients enjoy their vacations from the moment they arrive. We hope to see you again soon!
Written January 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diane K
4 contributions
Sep 2020 • Family
Tino Genchi A. Has a family business doing private transfers. He makes you feel very safe! As a woman, traveling with one of my daughters, late at night he made us feel very comfortable and safe! The van was very clean. Tino knew all about the area and gave us a lot of great advice for things to do. He charged a very fair price for a long drive. Being kate at night he did not yake advantage of us, in fact just the opposite, he gave us a very good deal because he felt our safety and comfort were more important than money. I highly recommend Tino Genchi A. Look
Tino and his family up for all your transportation needs, you will not be disappointed!
Diane Kinley Jackson WY USA
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kathy B
Albuquerque, NM45 contributions
This company is hands down number 1. They were on time, easy to find and we ordered champagne and beer, what a fantastic way to start a trip. The pick up to return to the airport was just as efficient. One of the ladies was in a panic so I called, they picked up the phone and called me by name. He immediately got the driver on the other line to find out his location. This will now be my go to for transfers in Mexico!
Written November 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

lucaswoof
5 contributions
Aug 2019 • Family
Excellent driver Francesco took us on our journey to fantastic places on our holiday he chose our destination to suit our needs with young childen we visted tulum,sinkhole swimming Mexican markets,excrete,captain hook also the best beaches in Cancun nothing was any trouble will definitely be coming again thanks to you Francesco yours always the woofs from Liverpool
Written August 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Royal PickUp (Cancun) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Royal PickUp

Royal PickUp is open:
  • Sun - Sat 12:00 AM - 11:59 PM