STP Caribe
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
STP Caribe is a family owned enterprise with 27 years experience, affiliated to Go Airport Shuttle which provides airport shuttle services worldwide. We offer transportation Airport-Hotel and back to Cancun, Riviera Maya, Tulum, Holbox, Chetumal, Merida, Chichen Itza in two different services: The Basic Economic Line with Vans up to 11 passengers The Black Luxury Service with SUVS, Stretch limos, and MB V250. We hope to see you soon on board with us and... It´s a pleasure to serve you!
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Top ways to experience STP Caribe
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
1,906 reviews
Excellent
1,880
Very good
16
Average
2
Poor
1
Terrible
8

Michael C
1 contribution
Aug 2022 • Couples
Booked this transport from Cancun to Tulum. It was a 2 hour ride after a 4 hour flight, but couldn’t have asked for a better experience.

Moises Basilio was our driver and welcomed us at the airport with open arms and immediately took over our luggage on the way to the car. We were seated with cold towels to wipe our hands and beverages of our choice for the ride. During the ride he showed us points of interest and let us know where we were and how long we had.

Moises went above and beyond with his service and I would recommend this company to anyone traveling through Mexico.
Written August 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Michael! Thank you so much for your kind review of Moises´s service on board our Black Luxury Service SUV. We know how much of a hassle the airport ambiance and long flights can be, and we´re glad that we were able to make you feel relaxed after it with our reception service as well as our on board amenities. Remember if you ever want to feel comfortable, and relax on board don´t forget your friends at STP Caribe. It´s a pleasure to serve you Nicolle
Written August 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Coach M
1 contribution
Aug 2022 • Couples
From Cancun airport to Playa Del Carmen. When you walk out the airport, it’s wild with taxi & shuttle drivers trying to give you a ride, so beware. I booked our shuttle literally 3 hours prior to our arrival. Initially I thought the price was $50 one way & $60 after tax, however, I received an email immediately afterward stating I had reserved a transport from the airport to a local place in Cancun and that transportation to the Hilton Playa Del Carmen would be an additional $31. So in total i paid roughly $91 dollars. So when we walked out the airport, many ppl asked what shuttle service we reserved and I said STP, they pointed me in the location of the service and a fellow was standing with my name on an iPad, I felt like VIP! He took our bags and walked us to the shuttle van where we were met with our driver and complementary waters. My girlfriend and I had a 14 passenger van to ourselves and Moses, our driver was amazing.
I highly recommend this service because they truly make you feel like VIP and the process is very smooth!
Written August 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Coach! Thank you so much for taking your time to write about your service on board with STP Caribe. We hope to see you soon again on board of our White line Ford Transit to ride comfortably after a long flight. It´s a pleasure to serve you
Written August 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chloe M
4 contributions
Oct 2022 • Couples
We used this service to pick us up at cancun airport and drive us into Tulum. It was a little hard to find Carolina waiting for us with how crazy the car service section is at this airport, but she texted us prior to arrival with her description and once we found her she escorted us over to the van where we were greeted with chilled hand towels and sanitizer. They loaded up our luggage, offered us beverages, and then Enzo drove us while giving us lots of helpful info about activities to do. Comfortable car and AC and good music. He drove very safe and overall the transfer was great!
Written October 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Chloe! Thank you very much for this kind review of your services with STPCaribe! We´re so glad that Carolina made the reception process easy and stressfree, and that enzo made the journey to Tulum a great and comfortable one with our on board amenities. It´s a pleasure to serve you Nicolle
Written November 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

terri s
1 contribution
Jan 2022
They CONTRACTED with me to pick me up at the Cancun airport and take me to Paamul Hotel (between Xcaret and Puerto Aventuras). The rate quoted was $49 USD, which is what I paid with my credit card. I have this in writing. The day before my flight I got a message saying that they were going to charge me an additional $29 USD because Paamul was not in the hotel zone. Meaning they actually were not going to honor OUR CONTRACT. This is not the way to do business. Plus, I had to wait for 20 minutes for their guy to show up. Once I reached my destination, the driver actually said I needed to pay $621 pesos more. This is a tourist scam. I am not a tourist, I know better. You guys will not stay in business long with a practice like this.
Written January 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Terri: Our company was founded in 1995 and since then have always strived to provide the safest, most reliable transportations services at the best prices. In 2010, we partnered with GO Airport Shuttle, one of the largest transportation associations in the USA .Since partnering with Go Airport Shuttle, our company has only elevated our standards of quality, safety and corporate reliability. However our primary goal has been and always will be to provide our customers with the best service You made your reservation 2 days before arrival through out GO AIRPORT SHUTTLE web site. We received this e mail confirmation. One of the reservations agent noticed that your destination was PAAMUL wich is located 80 kms south Cancun's International Airport, close by PUERTO AVENTURAS. The rate on your reservation was for Cancun's Hotel Zone drop off wich is 20 kms from Cancun's International Airport. The STP Caribe's agent contacted you and explained that there was a price difference on your rate because your hotel was located in Puerto Aventuras not in the Hotel Zone. This was made by whatts app and I checked on this chat before writing this review. You agree and wrote IT IS OK, I WILL PAY IN CASH AT ARRIVAL THE DIFFERENCE. You had the choice to cancel with a full refund if you were not happy with the rate. After all. You did not pay to the representative at the Airport, you did not pay the driver. You did not pay the difference but you wrote here. The truth always comes to light , As always, we will focus on continuing to serve our customers with the best effort and enthusiasm, with the same joy as always , trying to go beyond their expectations. I send light and peace to your heart. A big hug. Lorena
Written January 16, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ashley G
1 contribution
Oct 2022 • Couples
Our transportation from Cancun international airport to Tulum was everything we wanted and more in a stretch limo. Edgar brought us some Coronitas that we got to enjoy on our arrival which definitely started the positive vibes in our trip! Thank you Edgar for your transportation services. Highly recommend STP transportation if you are thinking about it. They also were highly communicative at the airport and gave great details about where to meet and who to look for!
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Coastal17833197457
Hola Q3813 Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride in luxury comfort. It´s a pleasure to serve you
Written October 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mitch I
2 contributions
Apr 2022 • Family
Daniel our driver was great, he took care of us both ways from the Airport to our Hotel. Our hotel was not the easiest to find and he figured it out while we relaxed. He took care of everything and made sure we were comfortable after a long flight. He was very professional and kind to us. STP was very responsive to email and time change when needed we were trying to finalize our plans. Will definitely use STP and Daniel next time to Cancun.
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Mitch: Our day start with a great attitude to serve the best possible way our guest. We know the responsibility of have been chosen for us and we are here to solve any change and inconvenience because you are on vacations and deserve them- Hasta pronto It its a pleasure to serve you Lorena
Written May 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

StephanieJoy
1 contribution
Jul 2022
Alberto is a calm and very friendly driver. His English is excellent and I enjoyed having a conversation with him. You can feel he loves being on the road and he enjoys bringing customers to their destination. He's driving in a relaxed and sure manner and I felt completely safe and comfortable with him.
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Stephanie Joy We´re so glad to hear that Alberto made you feel comfortable, safe, and welcomed aboard our High Country SUV from our Black Luxury Service. We´re hoping to see you soon again with us on board for the best on board ambiance alongside Alberto (who is one of our best drivers). It´s a pleasure to serve you
Written July 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joe D
1 contribution
Oct 2022 • Friends
From the Moment we stepped out of the airport we were greeted by Stephanie who made sure we were good to go and even offered to help with our luggage. She helped guide us to the van where we met our driver Jacinto who offered us Hand sanitizer, lotion, and a wet towel to help rehydrate our skin. I truly felt like I was getting the VIP treatment.
Written October 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Joe D! Thank you so much for writing this review of your services on board with STPCaribe! We`re so glad that Stephanie`s reception was delightful and that Jacinto helped you out with your on board needs and provided you an excellent service. Don`t forget to call us if you ever want to travel again in the comfort of luxury. It`s a pleasure to serve you Nicolle
Written November 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

karensue6
Minnesota201 contributions
May 2021
The service provided by STP Caribe was absolutely fantastic! Upon arrival at the Cancun Airport, we were greeted by a staff member with our name on a sign. We were then escorted through the crowd (how one person could handle all of our luggage still amazes me!) to the waiting area where our limousine pulled up. The attendant and driver wiped all of our luggage with sanitized wipes before placing it into the vehicle. Cold beer and water was provided for the drive to our resort. Jaime Morales did such a great job chauffeuring us that I have no question as to using STP Caribe in September when I will be returning to Cancun with family members. For the return trip, the driver arrived at the resort early and was waiting for us even before the bellmen had our luggage ready. The service is excellent - and I highly recommend SPT Caribe!!!
Written June 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Karen¡ Wow , I read your review so many times, Im just impressed with your words, the way you explain the complete service from the meeting time up to your drop off and even further, your return trip. I love the way you enchanted this forum . Your are really lovely. We are lucky to had you with us. We will be here waiting for you in September, ever more, if you want to book with Jaime Morales just mention this when you make your booking. I can't say another word but "thank you"!, Gratitude. It is a pleasure to serve you Lorena
Written June 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tanbelle
Memphis, TN4 contributions
Oct 2022 • Family
I would highly recommend STP. The communication was beyond amazing. I knew where our concierge, Stephanie, was as we exited customs because of her heightened communication, text messages and pictures of her location point, etc.

Our driver, Juancito, was immensely attentive. The welcome, thoughtfulness and provision of refreshments were so nice to have! Juancito took the time to show us and point out shops to frequent and noteworthy highlights of downtown. But he also gave us space in solitude to enjoy the ride! It takes great people reading skills to discern that..

I would choose this company absolutely anytime we come to Cancun. You won’t be disappointed!
Written October 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Tanbelle Thank you so much for reccomending us and telling us about your experience with STPCaribe! we`re so glad that your experience upon arrival with Stephanie was wonderfull and that our Driver Jacinto provided you with the best service on board and such good reccomendations of what to do on your arrival, and also respected your solitude need on board. We hope to see you soon with us again to ride in the comfort of luxury It`s a pleasure to serve you Nicolle
Written November 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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STP Caribe (Cancun) - All You Need to Know BEFORE You Go

Frequently Asked Questions about STP Caribe

STP Caribe is open:
  • Sun - Sat 12:00 AM - 11:59 PM
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We recommend booking STP Caribe tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 39 STP Caribe tours on Tripadvisor

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