STP Caribe
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
STP Caribe is a distinguished family-owned enterprise boasting an impressive 29 years of experience in the transportation industry. Proudly affiliated with Go Airport Shuttle, a globally renowned provider of airport shuttle services, we specialize in seamless transportation between airports and hotels, catering to premier destinations such as Cancun, Riviera Maya, Tulum, Holbox, Chetumal, Merida, and Chichen Itza. Our commitment to excellence is reflected in our two distinct services. The Basic Economic Line features comfortable vans accommodating up to 11 passengers, ensuring a cost-effective yet reliable travel experience. On the other hand, our Black Luxury Service elevates your journey with a fleet that includes SUVs, stretch limos, and the prestigious MB V250, providing a touch of opulence to your travel. We are thrilled to share that STP Caribe has been honored for two consecutive years at the prestigious World Luxury Travel Awards. In the highly competitive Limousine Company.
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  • Alex and Irish e
    2 contributions
    5.0 of 5 bubbles
    Amazing
    My family and I are so bless to have Edgar and Raul for our round trip transportation from Cancun to hotel and back. They are on time and they text you once you landed and before they pick you up so you know where to meet them. We feel safe and secure. The SUV and the Van are clean. I will recommend this company to all my family and friends that will go to Cancun they are the best.
    Hola Alex! Thank you for choosing STP Caribe for your round trip transportation, and for sharing your wonderful experience! We're thrilled to hear that Edgar and Raul provided you and your family with exceptional service. Their punctuality, clear communication, and attention to detail, including texting you upon your arrival and before picking you up, ensured a smooth and stress-free experience. We're delighted to know that you felt safe and secure throughout your journey, and that our clean SUV and Van added to your comfort. Your recommendation means a lot to us, and we're grateful for your support. We look forward to serving your family and friends in the future. Thank you once again for your kind words! It´s a pleasure to serve you Elia
    Written June 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Traveled with family
    Written June 25, 2023
  • John G
    Brooklyn, New York2 contributions
    5.0 of 5 bubbles
    Start your trip with Bolly at STP Caribe!
    Highlight of this transfer was the service provided by my new friend Bolly! Upon arriving at Terminal 4 Bolly was ready and excited to kick off my vacation. Bolly loaded my luggage into the car and offered a fresh towel. During the ride I was offered cold beverages and amazing stories about life in Mexico. Couldn’t recommend this service more and Bolly is a top tier driver!
    Dear customer Thank you for your wonderful review! We're thrilled to hear that Bolly provided exceptional service and made your transfer experience memorable. It's great to know that he greeted you with enthusiasm, offered refreshments, and shared interesting stories about Mexico. We appreciate your kind words and recommendation. It was a pleasure serving you, and we hope to have the opportunity to serve you again in the future! Elia
    Written July 7, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Traveled solo
    Written June 29, 2023
  • Julia
    11 contributions
    5.0 of 5 bubbles
    STP Caribe ride
    Great company to use for transportation services from/to Cancun airport. I've git the message once we've landed. The driver was waiting for us outside, the van was ready. Cold towels, water, beer, snacks were provided. One of the reasons I pick STP Caribe - you schedule your pick up time from the resort (other companies don't let you do it). Very smooth and reliable service. Will book them again.
    Hola Julia! Thank you for choosing STP Caribe and sharing your positive experience with us! We're thrilled to hear that you had a great transportation service from/to Cancun airport. It's fantastic that you received timely communication, and the driver was waiting for you with a ready van. The provision of cold towels, water, beer, and snacks added to your comfort and satisfaction. We're glad our scheduling flexibility for pick-up time stood out to you, and we appreciate your compliments on our smooth and reliable service. We look forward to serving you again on your next trip. It´s a pleasure to serve you Elia
    Written July 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with family
    Written July 6, 2023
  • Symone B
    1 contribution
    5.0 of 5 bubbles
    AMAZING shuttle ride from Cancún Airport to Tulum
    I was in the luxury shuttle service with Bolly. What a great experience especially for my first time in Mexico. He had warm towels ready for me, loaded my luggage in the car, provided drinks in the back, and played good music! I would definitely request to have him again
    Dear customer Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Bolly and STP Caribe. We strive to provide exceptional service and create a comfortable and enjoyable environment for our passengers. It's fantastic to know that Bolly had warm towels, provided drinks, and played good music to enhance your journey. We appreciate your recommendation and look forward to the opportunity of serving you again in the future. It´s a pleasure to serve you Elia
    Written July 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with friends
    Written July 12, 2023
  • Anne W
    2 contributions
    5.0 of 5 bubbles
    Excellent way to start a perfect vacation
    Excellent way to start a perfect vacation. As soon as we arrived our transfer was completely stress free. Bolly was a fantastic driver, made sure we had everything we needed and was more than accommodating. Thank you !!
    Dear customer Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you Elia
    Written July 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled as a couple
    Written July 14, 2023
  • Marushka M
    4 contributions
    5.0 of 5 bubbles
    Moses is Fantastic!
    Moses met us at the airport with cool hand towels, spacious air conditioned clean car, stocked with cold beer. Moses was pleasant and friendly with helpful suggestions for our visit to Tulum. He made the 2 hour drive to our hotel fly buy. Thank you Moses!
    Hola Marushka! Thank you for your kind review! We're delighted to hear that you had a wonderful experience with Moses as your driver during your transfer from the airport to Tulum. Our team takes pride in providing excellent service, and we're glad that Moses made you feel welcome and comfortable throughout the journey. It's great to know that you enjoyed the amenities we provided, such as the cool hand towels, spacious and clean car, and of course, the cold beers. We're also happy to hear that Moses shared helpful suggestions for your visit to Tulum, making your trip even more enjoyable. Thank you for choosing STP Caribe, and we truly appreciate your feedback. We hope to have the pleasure of serving you again in the future for another seamless and pleasant ride. Safe travels, and thank you for recommending us! It´s a pleasure to serve you Elia
    Written August 3, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled with family
    Written July 26, 2023
  • Julius H
    1 contribution
    5.0 of 5 bubbles
    Professional and stress free transportation
    Andres provided private transportation from the Cancun airport straight to our hotel in Playa Mujeres. He was professional , courteous and drove us safely. He even provided refreshments! I always book STP for my visits to Quintana Roo because of their high quality service.
    Hola Julius H! Thank you for your fantastic review! We're delighted to hear that Andres provided you with professional and courteous service during your private transportation from the Cancun airport to your hotel in Playa Mujeres. It's great to know that you appreciate our commitment to high-quality service, and we're honored to be your choice for transportation in Quintana Roo. We look forward to welcoming you back on your future visits. Safe travels and see you soon! It´s a pleasure to serve you, Elia
    Written August 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled as a couple
    Written August 17, 2023
  • Isidro
    Schaumburg, Illinois7 contributions
    4.0 of 5 bubbles
    The wait wasn’t that great, but our driver was
    After exiting the airport we found our contact wearing what he texted us he’d be wearing. He let us know it would be a couple of minutes. That turned I to about 30 minutes of waiting and seeing other people go up to him and get taken to their ride. After asking for updates a couple times we were finally paired with Igor. Igor was an excellent driver. He was social, knowledgeable, and helpful. Igor had a ton of advice and answers to questions we had. Igor made the experience a positive one after it started out a little annoying. Thanks Igor!
    Hola Isidro! Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you Elia
    Written August 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled as a couple
    Written August 19, 2023
  • Allison0411
    Harrisburg, North Carolina119 contributions
    5.0 of 5 bubbles
    Fantastic
    Great service! I highly recommend booking regardless of travel time! My friend and I booked a transfer from the Cancun airport to our hotel in Tulum based on reviews from personal friends. We had such a great experience with Moises Basilio getting to our hotel, we immediately booked our return transfer. Mr. Gabriel was our driver from our hotel back to the airport. He was also awesome! We will definitely be booking with STP in the future. Thank you!
    Thank you so much for taking the time to share your wonderful experience with us! We're delighted to hear that you had a great experience with both Moises Basilio and Mr. Gabriel during your travel. Thank you for choosing STP!
    Written September 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled with friends
    Written September 22, 2023
  • Meaghan A
    Newark, Delaware1 contribution
    5.0 of 5 bubbles
    Amazing easy experience
    Andres drove us from Cancun airport to secrets moxche. We were very impressed and satisfied with his service. It was top notch. Thank you andres for welcoming us to Cancun and starting our vacation nothing less than perfection! We will continue to book transfers with this company going forward!
    Your satisfaction is our priority, and we're here to make your vacations as seamless and enjoyable as possible. Thank you for choosing our company!
    Written September 22, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled as a couple
    Written September 22, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles3,775 reviews
Excellent
3,686
Very good
39
Average
9
Poor
4
Terrible
37

terri s
1 contribution
1.0 of 5 bubbles
Jan 2022
They CONTRACTED with me to pick me up at the Cancun airport and take me to Paamul Hotel (between Xcaret and Puerto Aventuras). The rate quoted was $49 USD, which is what I paid with my credit card. I have this in writing. The day before my flight I got a message saying that they were going to charge me an additional $29 USD because Paamul was not in the hotel zone. Meaning they actually were not going to honor OUR CONTRACT. This is not the way to do business. Plus, I had to wait for 20 minutes for their guy to show up. Once I reached my destination, the driver actually said I needed to pay $621 pesos more. This is a tourist scam. I am not a tourist, I know better. You guys will not stay in business long with a practice like this.
Written January 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Terri: Our company was founded in 1995 and since then have always strived to provide the safest, most reliable transportations services at the best prices. In 2010, we partnered with GO Airport Shuttle, one of the largest transportation associations in the USA .Since partnering with Go Airport Shuttle, our company has only elevated our standards of quality, safety and corporate reliability. However our primary goal has been and always will be to provide our customers with the best service You made your reservation 2 days before arrival through out GO AIRPORT SHUTTLE web site. We received this e mail confirmation. One of the reservations agent noticed that your destination was PAAMUL wich is located 80 kms south Cancun's International Airport, close by PUERTO AVENTURAS. The rate on your reservation was for Cancun's Hotel Zone drop off wich is 20 kms from Cancun's International Airport. The STP Caribe's agent contacted you and explained that there was a price difference on your rate because your hotel was located in Puerto Aventuras not in the Hotel Zone. This was made by whatts app and I checked on this chat before writing this review. You agree and wrote IT IS OK, I WILL PAY IN CASH AT ARRIVAL THE DIFFERENCE. You had the choice to cancel with a full refund if you were not happy with the rate. After all. You did not pay to the representative at the Airport, you did not pay the driver. You did not pay the difference but you wrote here. The truth always comes to light , As always, we will focus on continuing to serve our customers with the best effort and enthusiasm, with the same joy as always , trying to go beyond their expectations. I send light and peace to your heart. A big hug. Lorena
Written January 16, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mitch I
5 contributions
5.0 of 5 bubbles
Apr 2022 • Family
Daniel our driver was great, he took care of us both ways from the Airport to our Hotel. Our hotel was not the easiest to find and he figured it out while we relaxed. He took care of everything and made sure we were comfortable after a long flight. He was very professional and kind to us. STP was very responsive to email and time change when needed we were trying to finalize our plans. Will definitely use STP and Daniel next time to Cancun.
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Mitch: Our day start with a great attitude to serve the best possible way our guest. We know the responsibility of have been chosen for us and we are here to solve any change and inconvenience because you are on vacations and deserve them- Hasta pronto It its a pleasure to serve you Lorena
Written May 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tyler V
Navarre, FL4 contributions
5.0 of 5 bubbles
Jul 2021 • Couples
This company was very professional and on time with both trips we did to & from Cancun to tulum. Very nice cars as well

Our driver Andres was absolutely wonderful!! He made sure to do anything he could to make our trip as best as it could be. He was so nice and very knowledgeable about the area. We cannot thank you enough!!

Do not think twice, just book this company you will not regret it. And if possible request for Andres!!
Written July 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Tyler: Amazing review. We deeply appreciated your time writing so explicit and detail experience. This reviews allows to be here building the trust of our customers and you have been a very important part writing this review. Our team is happy to know you enjoy you ride, there is also an important back end office work that makes every safe and sound transportation to happen. Hope to see you on board soon. IT is a pleasure to serve you. Lorena
Written July 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alexandra T
1 contribution
5.0 of 5 bubbles
Oct 2021 • Friends
Bolly was an exceptional driver who drove us from our hotel in Tulum to the airport in Cancun. He was extremely polite and courteous. He waited for us because the hotel was running late to bringing out our luggage. He was on time and the car was very clean. The ride was extremely comfortable and safe. Bolly’s english is impeccable and he provided us with information on the surroundings. I would recommend this service to anyone who needs driving service to and from the hotel.
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Alexandra: Thank you for sharing your Ride Experience with Bolly. He is glad to hear from you. We are grateful to have had you on board on our Suburban as part of our Black Luxury Service. We are ready for you next ride¡ Come back soon. It is a pleasure to serve you. Lorena
Written November 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chloe M
4 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
We used this service to pick us up at cancun airport and drive us into Tulum. It was a little hard to find Carolina waiting for us with how crazy the car service section is at this airport, but she texted us prior to arrival with her description and once we found her she escorted us over to the van where we were greeted with chilled hand towels and sanitizer. They loaded up our luggage, offered us beverages, and then Enzo drove us while giving us lots of helpful info about activities to do. Comfortable car and AC and good music. He drove very safe and overall the transfer was great!
Written October 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Chloe! Thank you very much for this kind review of your services with STPCaribe! We´re so glad that Carolina made the reception process easy and stressfree, and that enzo made the journey to Tulum a great and comfortable one with our on board amenities. It´s a pleasure to serve you Nicolle
Written November 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ashley G
6 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
Our transportation from Cancun international airport to Tulum was everything we wanted and more in a stretch limo. Edgar brought us some Coronitas that we got to enjoy on our arrival which definitely started the positive vibes in our trip! Thank you Edgar for your transportation services. Highly recommend STP transportation if you are thinking about it. They also were highly communicative at the airport and gave great details about where to meet and who to look for!
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Q3813 Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride in luxury comfort. It´s a pleasure to serve you
Written October 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Isidro
Schaumburg, IL7 contributions
4.0 of 5 bubbles
Aug 2023 • Couples
After exiting the airport we found our contact wearing what he texted us he’d be wearing. He let us know it would be a couple of minutes. That turned I to about 30 minutes of waiting and seeing other people go up to him and get taken to their ride. After asking for updates a couple times we were finally paired with Igor. Igor was an excellent driver. He was social, knowledgeable, and helpful. Igor had a ton of advice and answers to questions we had. Igor made the experience a positive one after it started out a little annoying. Thanks Igor!
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Isidro! Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you Elia
Written August 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

StephanieJoy
1 contribution
5.0 of 5 bubbles
Jul 2022
Alberto is a calm and very friendly driver. His English is excellent and I enjoyed having a conversation with him. You can feel he loves being on the road and he enjoys bringing customers to their destination. He's driving in a relaxed and sure manner and I felt completely safe and comfortable with him.
Written July 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Stephanie Joy We´re so glad to hear that Alberto made you feel comfortable, safe, and welcomed aboard our High Country SUV from our Black Luxury Service. We´re hoping to see you soon again with us on board for the best on board ambiance alongside Alberto (who is one of our best drivers). It´s a pleasure to serve you
Written July 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

VacaAwayway
Oklahoma City, OK82 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
The States could take a few notes on customer service from STP. They were in constant contact through email once my reservation was made and offered any services or help that we may need, up until the day before our trip.

At the Cancun airport, our driver Carlos texted us while we were at the luggage carousel to let us know he was there at the airport, sent a picture of where he was standing and gave us a description of his clothing.

Once we were in his Suburban, he asked what type of music we liked and when we said “rock and roll, baby” he proudly showed off his personal playlist all the way to Tulum.

The Stones, KISS, Bon Jovi, The Scorpions, Guns n Roses, etc etc.

Carlos is an excellent driver, very good communicator and made our trip from the airport to Tulum very fun and memorable.

Well done, Carlos. 👊
Written October 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello VacaAwayway! Thank you very much for sharing a little about your transfer and for your positive comment towards Carlos, we will show him what you told us. He is always happy to see your comments! How happy it makes us to know that he gave you a fun and unique experience, the truth is that he is one of the best on the team and without him we could not achieve it. Their playlist is iconic and the rock and roll is the best! Thank you very much for visiting our beautiful destination. We hope to see you again! 🫶
Written October 12, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gisele
1 contribution
5.0 of 5 bubbles
Aug 2021 • Couples
Juan Gabriel was our chauffeur to Azulik. He made sure we felt like our vacation began from the moment he picked us up at the airport. He greeted us with cold drinks, scented hand towels, and even gave me his personal phone so I could use it for music since my own phone wasn’t connecting.
He also told us about cool places to visit during our trip along the ride.
Thank you Juan!!!!! 5 stars 🙂
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola Gisela: I have no doubt that you had a wonderful time, Azulik is a one of a kind hotel with his spectacular Architecture and the concept they create. We have been honor to be its transportation company for many years and enjoy serving their guests . You were on board the Stretch Limo as part of our Black Luxury service with scented hand towels, water and beers on board. Juan Gabriel is happy to know you enjoyed his service and made you feel confortable enjoying the Ride Experience. Hope to see you soon. It is a pleasure to serve you Lorena
Written September 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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STP Caribe - All You Need to Know BEFORE You Go (2024)

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