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Cancun Wax Museum

Closed Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
All photos (83)
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Certificate of Excellence
Traveler Overview
  • Excellent51%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible3%
Dec 5, 2018
“Fun day at the museum”
2 weeks ago
“Wax Museum is a Scam”
About
Cancun Wax Museum, the first Wax Museum in Cancun, with more than 100 figures from music, television, movies, politics, kids, horror and much more!
Certificate of Excellence
Closed Now
Hours Today: 10:00 AM - 10:00 PM
Suggested duration: < 1 hour
Contact
Blvd Kukulcan Km 12,5 | Plaza La Isla, Zona Hotelera, Cancun 77500, Mexico
Website
+52 998 176 8214
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Ways to Experience Cancun Wax Museum
Go Cancun Explorer Pass
$114 per adult
Go Cancun All-Inclusive Pass
$99 per adult
Pirate Captain Hook Show
$90 per adult
4-day visit to Bacalar
$450 per adult
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Reviews (187)
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1 - 10 of 17 reviews
Reviewed 1 week ago via mobile

I have gone to Mexico, Guadalajara and this one ... Of the three this has been the most expensive, less characters and they limit you to take photos with some characters to sell each one at the end in 160 pesos, although if it is...More

Thank 592nathalyv
Reviewed 2 weeks ago via mobile

Oh my god, what a scam. As an American living in Mexico I thought I’d seen everything, but this wax museum brings scamming gringos to a new low. Most of the wax figures are terrible. And, the ones that are decent, they charge you to...More

Date of experience: November 2019
Thank Q7038CVchrisr
Reviewed February 25, 2019 via mobile

The wax figures were petty impressive ( some more than others ) but I was pretty annoyed that in three of the rooms you weren’t aloud to take photos on your phone , you had to get them taken “ professionally “ for extra dollars...More

Date of experience: February 2019
Thank biancar256
allanbertoldi, Gerente geral at Cancun Wax Museum, responded to this reviewResponded February 26, 2019

Thank you for the comments! We are always looking forward to improve!

Reviewed December 5, 2018 via mobile

Fun day at the Museum. I wasn’t sure if my kids were up for it but my 3 year old love it. You get a guide and some rooms are interactive which is great for kids. I would recommend it for a rainy day or...More

Date of experience: November 2018
Thank Wanderer797787
Allan B, Gerente geral at Cancun Wax Museum, responded to this reviewResponded December 6, 2018

Thank you for the visit!

Reviewed July 27, 2018 via mobile

It was a great wax Museum to visit... the wax figures were beautiful. The reason it’s 3 Stars is because i noticed if you’re American they charge you an extra fee. If you’re paying in Mexican pesos they only charge 200 pesos... if you’re American...More

Date of experience: July 2018
1  Thank robs4cr
Allan B, Gerente geral at Cancun Wax Museum, responded to this reviewResponded July 29, 2018

Hello robs4cr! Here, just like a lot of other places in Cancun we have a regular price (in this case at the moment of your visit, 27 american dollars). So, for the nationals (mexicans) the special price is 20 american dollars. And the national currency...More

Reviewed February 26, 2018 via mobile

Wonderful museum some of the characters that se can find are marvelous. The great majority are great and very entertaining, certainly worth visiting this ver y same one.

Date of experience: December 2017
1  Thank Manuel C
Allan B, Gerente geral at Cancun Wax Museum, responded to this reviewResponded February 28, 2018

Hi Manuel C! Thank you for your visit! Hope to see you soon!

Reviewed December 28, 2017 via mobile

This wax museum is almost the same as Madam Tussauds in Orlando. Here though they have a photographer follow you room to room and take professional pictures. You’re also prohibited from photographing certain figures on your own, which is not the policy in Orlando. It’s...More

Date of experience: December 2017
1  Thank miumiu4all
Allan B, Gerente geral at Cancun Wax Museum, responded to this reviewResponded January 31, 2018

Hi miumiu4me! Thank you for visiting!

Reviewed October 4, 2017

Interesting exhibits, theme oriented, friendly staff. Guests are allowed to click photos with the majority of the exhibits and a tour guide is provided to have special pictures taken.

Date of experience: November 2016
1  Thank Karrie16
Allan B, Director General at Cancun Wax Museum, responded to this reviewResponded October 12, 2017

Hi Karrie16! Thank you for your coments! We are very glad that you had a great time! Hope see you soon!

Reviewed July 14, 2017 via mobile

Had the pleasure of coming to Cancun with the family. We're regulars so we were looking for something a little different and came across the museum in the plaza. It's an enjoyable experience all around. It's more interactive than the Madame Tussaud's Museums. This Cancun...More

Date of experience: July 2017
1  Thank germex132
Allan B, Gerente geral at Cancun Wax Museum, responded to this reviewResponded July 16, 2017

Hi Stevie K! Nice to hear that from a visitor! We are pleased to receive and serve! Thank you for your coments!

Reviewed December 16, 2016

I'd heard about the Wax Museum and decided to visit. It is very quaint, has rooms that are theme oriented and captures the wax images of many of the current/former leaders. It only takes about 20 minutes to go through the entire Museum but I...More

Date of experience: December 2016
3  Thank smartqt
Allan B, Director General at Cancun Wax Museum, responded to this reviewResponded October 12, 2017

Hi smarqt! Thank you for the visit!

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Questions & Answers
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xenanadine
July 30, 2019|
Answer
Response from allanbertoldi | Property representative |
No it doens’t. We are located in Plaza La Isla, a shopping mall in te heart of the hotel area. Easy and safe to go by taxi or bus. Waiting your visit!
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