Amigo Tours
Amigo Tours
4.5
City ToursCultural ToursHistorical & Heritage ToursSightseeing Tours
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Amigo Tours is a tour company based in Mexico City that provides private and shared tours in Mexico City and its sorroundings, we have our own vans with certified and experieced guides and drivers that will take you on a great trip through this beautiful country.
Mexico City, Mexico

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Tours and Tickets by Amigo Tours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles22,808 reviews
Excellent
18,820
Very good
2,259
Average
675
Poor
376
Terrible
679

Veritiero
Mashpee, MA154 contributions
4.0 of 5 bubbles
Jan 2020
We spent three out of four days in the Mexico City area visiting several significant sites led by very good guides (Antonio and Ligia) who patiently answered our many questions. The only problems were the rather disorganized daily morning meeting point assembly (no signs) and the uneven quality of the vehicles. In total the tours were an effective way to tour during a limited time (unfortunately) in Mexico.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello. Thank you for your review. Ligia and Antonio are very glad due you enjoyed the service. We will attend your opinion to improve our services. Regards, Amigo Group.
Written January 27, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anthony D
Detroit, MI16 contributions
4.0 of 5 bubbles
Mar 2020
We bought a package of day tours originating in Mexico City. Trips to the pyramids and volcanoes were excellent. Trips to surrounding cities were ok. The guides were knowledgeable and helpful. They spoke fair English, but their pronunciation could use some work. (One consistent pronounced short vowels long and vice-versa.) All tours involved buying lunch at a restaurant selected by the Amigo. In all cases, I was happy with the place selected and never felt ripped off. I recommend them and would use them again.
Written March 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Dear Anthony :) Thank you for your review. We are very glad due you enjoyed the service. Our staff will receive your comments too. Remember that we offer many different experiences from Mexico City, Cancun, Merida and all around the world. Come back soon! Regards, Amigo Group.
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BR L
1 contribution
5.0 of 5 bubbles
Oct 2021 • Couples
Amigo tours is very professional, we were very impressed with their tour guide buses and how structured the itinerary was. Alexa was our tour guide and she was fantastic. She was knowledgeable, friendly, and very helpful throughout our trip. Will definitely book again in the future.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Amig@ We are delighted to hear that you had a great experience. We are very happy to know that we did our job; to provide you with an incredible experience. Thank you for letting us know. Dulce, Amigo Tours
Written November 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ashley C
Bayamon, Puerto Rico5 contributions
1.0 of 5 bubbles
Apr 2022 • Friends
We departed from CDMX at 6:00AM and got to Tolatongo at 12 in the afternoon. There were two lengthy stops before arriving to Tolatongo. One was to buy coffee and snacks that no one in the group wanted, and the other was for breakfast that again, no one wanted. When we arrived, we were provided with only 2 hrs to enjoy in las grutas. Keep in mind that walking from the parking lot to las grutas takes around 10 mins. After these 2 hrs we went back to the bus so they could take us to the pool areas wich is the main attractive of Tolatongo. There we were only provided with 1 hr, but the guide was very insistant that we used that time to eat in a specific restaurant instead. So in reality it was not an hour. This tour is advertised as a day in Tolatongo and I find it to be very mischevious to trick tourists into spending $100USD just for this.

The tour is called Tolatongo, not "3 Stops to Eat and Tolatongo"

I highly recommed you renting a car and driving yourself. Roads are mostly highways and they have internet connection so you can use your GPS. The way is mostly straight, very little turns are needed. There are hotels inside Tolatongo were you can stay the night and really enjoy the experience.
Written April 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Amig@ Thank you for your comments and we are very sorry the experience was not to your liking. We have shared your comments with the team so that we can improve the points you have brought to our attention. Your proposal to spend the night at the site is very good, perhaps for those travelers with a longer stay in Mexico. Dulce, Amigo Tours
Written May 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael L
San Jose, CA1 contribution
1.0 of 5 bubbles
May 2024 • Couples
I strongly advise against choosing this tour company. Our experience began well enough with our guide, who went by the name Pastor (though his tag said Guia), starting the day on time and getting us to Chichen Itza before the crowds. Despite the intense heat, being the first group provided the coolest experience possible given the circumstances. However, things quickly took a turn for the worse.

The bus's air conditioning broke down, leaving 30 adults sweltering in 100°F heat. After a 1-hour drive, we were taken to a gift shop with no air conditioning, which was poorly timed given our hot, sweaty state.

At the cenote, Pastor told us it would cost $7 per person for a life jacket and locker, but it was actually $7 for each item. Misleading, but we managed. The cenote itself was enjoyable, especially jumping from the platform.

Our next stop was a buffet where drinks were not included. When we sat down, a server asked if we wanted anything to drink. Since we had water in our bags, we asked how much two cold waters would cost first. The server said $1 total, so we ordered it. After finishing our meal, another server demanded $8 for the water. Despite our protests and waiting for Pastor to intervene, he sided with the staff and we were forced to pay the inflated price. The staff produced a drink menu that had never been shown to us before (nowhere to be found on any of the tables in the restaurant) and insisted on the higher charge. Pastor and the staff waited until everyone else had left to talk to us, which made us very uncomfortable in a foreign country. I regret not bringing this dispute back to the tour bus where we would have felt more protected among other tour members.

Pastor's lack of support and the suspicious coordination between him and the staff suggested they were all in on the scam. We felt deceived and frustrated.

The bus ride back was still without functioning AC, turning it into a moving sauna with a cracked window in the ceiling for minimal ventilation. They finally switched us to a new bus after 2 hours of enduring the heat.

For anyone considering this tour, insist on seeing written prices to avoid being overcharged, and be wary of potential scams. This was not the enjoyable experience we had hoped for, and we felt cheated and disappointed. It's about being treated honestly, not the money. We would have tipped for good service, but not for this kind of treatment. Avoid this company and find a more reputable tour provider.
Written May 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mln951104, Thank you for sharing your experience with us, and we're truly sorry to hear about the challenges you faced during your tour with us. We deeply regret that your day, which started positively, took a negative turn due to issues with the bus's air conditioning and the confusion over the drink prices at the buffet. We strive to provide a seamless and enjoyable experience for all our guests, and we understand how these issues must have impacted your overall impression. Your feedback is invaluable to us, and we will use it to review and improve our operations to ensure such incidents do not recur in the future. Please know that we take your concerns seriously and will address them with our team to prevent similar situations. We appreciate your understanding and hope that you will consider giving us another chance to provide you with a more positive experience. Kind regards from the entire quality team at Amigo Tours. Chelsea
Written May 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rpeeler
Seattle, WA7 contributions
3.0 of 5 bubbles
Jan 2023
The tour guides was kind and helpful. Reminded us many times of schedule for the day, meeting times and places. Driver seemed to get lost getting to our first stop and we spent an hour driving through an area getting ready to open for business. The guide showed pride and knowledge of the city and site we visited but his English was difficult to understand at times. He did show us pictures and drawings of the sites when first excavated and studied. The tequila tasting was fun but unnecessary and the lunch buffet pretty bland and expensive. We were able to see the Shrine of Guadalupe during a service with a visit to the hill of the appearance. I wish he would have explained more about the areas we were bused through and some of the buildings and sites we were seeing. Not much communication during the long drive to the sites. He was pleasant and funny as he gave information and answered questions throughly.
Written February 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear rpeeler, we are sorry to know you did not quite enjoy the experience, thank you for your comments, we will take them into account to improve our service. Have an excellent day! Ivana, Amigo Tours
Written February 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Minetta A
New York City, NY9 contributions
1.0 of 5 bubbles
Jun 2024 • Solo
I had an unfortunate experience with this tour company on my last day in Mexico City. I booked a tour for Xochimilco, Coyoacán and the Frida Kahlo Museum. I booked through Get Your Guide, and the booking process was confusing. At the museum the guldes pulled me out of the line, ignored me when I tried to look up my reservation, told me i could take my things and go and then suddenly premtended not to understand English when I tried to speak to them about the situation. Leonardo, our "English Speking Guide," was particularly egregious.
I always hate to think someone in the service industry has overt prejudices, but I can't think of another reason for the way I was single out treated.
Written June 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear minettaa2018, We're truly sorry to hear about the experience you had. It's never our intention to make our guests feel uncomfortable or singled out in any way. We're investigating the situation you described to understand what went wrong and to ensure it doesn't happen again in the future. Your feedback is incredibly valuable to us, and we thank you for bringing this to our attention. Kind regards from the entire quality team at Amigo Tours. Chelsea
Written June 5, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian G
Sonoma County, CA16 contributions
5.0 of 5 bubbles
Mar 2023
The Amigo Tour coordinator at Bellas Artes was extremely kind and helped me book this tour on the spot after Won't-Name-Them Tours left without me. The guide on the English tour, Roberto, was excellent. I feel like we spent the right amount of time at each spot, and the Basilica de Guadalupe and Teotihuacan are both well worth seeing. The gift shop and restaurant at Teotihuacan were tiresome, but there wasn't intense pressure to patronize them.
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amig@ Brian G Thank you very much for sharing your adventure with us, we are glad you had the experience with us, and that the tour was what you expected. Dulce, Amigo Tours
Written March 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David B
Calgary, Canada2 contributions
1.0 of 5 bubbles
Dec 2023 • Family
The tour was pretty good, but we couldn't appreciate it to its fullest as right from the get go, we were extorted USD$15 by our tour guide Isaac. As soon as the bus arrived, he came talk to us and demand that money to be paid to him, in cash, with no receipt available, stating it was for the "culture preservation tax". We asked if it was in addition to the CULTUR tax that we were prepared to pay, he had an hesitation but confirmed. No access to the bus until we paid that bogus tax. You may thing $5/ea is not a lot, but we counted about 40ppl in that bus and if everyone gets extorted $5 every trip, that's nice money Isaac is making (an additional USD$200 free of taxes 5 times a week?). When we reported the issue to Amigo, they stated it was my word against his and they'd do nothing. Nice scam happening there.
Written December 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear David, thanks for taking hte time to let us know your opinion. We would like to tell you that our tour guides do not steal money from the passengers, we are very strict on that matter. However, we will consider your comments to investigate this situation deeply. Sorry for the bad impression that this may have caused. Amigo tours team
Written December 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Juan N
6 contributions
5.0 of 5 bubbles
May 2022 • Friends
Started off the tour getting picked up in a big spacious tour bus, then stopped at Tlatelolco, Guadalupe Shrine, Agave drink tasting then Teotihuacan. My tour guide Kevin was friendly, funny and very knowledgeable.
Be prepared with sunscreen and a good hat and water.
Teotihuacan doesn't have much shade.
I would recommend this tour to anyone, especially if you love history like me. Thank you again Kevin Lou for the amazing time, can't forget the driver Alberto, great driving.
Written May 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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