Quicktransfer

Quicktransfer, Mexico City: Address, Quicktransfer Reviews: 4.5/5

Quicktransfer
4.5

4.5
7 reviews
Excellent
5
Very good
1
Average
0
Poor
0
Terrible
1

Jennifer v
Fremont, CA2 contributions
First-time user of Viator's services. I wasn't sure what to expect, but just as I was leaving the baggage claim area, I received a text message asking for my location. Between the dispatcher and the driver, I felt very well taken care of. Miguel met me, took charge of my bag, and guided me to an absolutely enormous and sparklingly clean Grand Caravan. He was courteous, offering me bottled water and making sure the temperature in the vehicle was comfortable for me. He was also a very good driver -- I felt completely safe as we navigated through evening traffic from the airport to downtown Mexico City. Miguel didn't just drop me off, he accompanied me right up to the hotel's reception desk with my bag in hand.

Great service -- I will definitely be using them again!
Written December 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
Thank you for your lovely review! We truly appreciate your nice review about QuickTransfer service! It's definitely a boost for us every time we hear positive reviews such as this. Looking forward to serving you again!
Written January 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Selma A
San Francisco, CA5 contributions
Nov 2019 • Friends
Ricardo was punctual, friendly and very professional. We appreciated his service so much, we booked him for our return trip to the airport.
Written November 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
Thank you for the kind words! We’re so happy your transfer with QuickTransfer went so smoothly. Please keep us updated regarding your future trips, we’d love to continue providing great service to awesome guests like you.
Written January 11, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jamie S
Saint Charles, IL5 contributions
On time, visible, polite and quick! I plan to use this company every time we arrive in Mexico City!!

Written November 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carlos Z
Victorville, CA13 contributions
Nov 2021
The pick-up was uneventful and fine. The driver was nice and had a sign with my name on it and was waiting at the terminal exit. There was good communication up until then. We communicated through text messaging and made alternate arrangements because of my cancelled flight and then my delayed flight the next day. I paid for a round trip and was never contacted about my pick-up and return to the airport at the end of my week stay. I texted my original driver for help and he never responded. I tried contacting the company through Viator and they could not find a rep to contact me. I finally had to make last minute arrangements through a ride-share company. Viator facilitated a refund once I returned to the states.
Written December 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
We are really sorry for this situation, we are working on that to check what have happened.
Written January 20, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gruppe4ever
white stone, virginia32 contributions
Feb 2020
Our driver met us in the arrivals hall, as promised. Ride into the city went fine. However, I inadvertently left my cellphone in the car. NO driver name, no cell phone number, no receipt - nothing to connect. The driver was very honest, and he arranged with our hotel to return the cell phone to us. This would be a 5-star review except for the fact that I had no way to get in touch with the driver to see if he had me phone.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
Thank you for your feedback. We are glad that the ride was successful and despite the lost phone everything ended well. We hope you will use our services again.
Written March 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

arlap2015
Kent, UK16 contributions
Feb 2020
Our friendly taxi driver Jesus was waiting in the arrivals area and took us straight to the parked taxi. He was a careful and safe driver and pointed out some local sights en route to our hotel. It was a real treat to be met and transferred to our hotel after the long trans Atlantic flight. Thank you.
Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
Thank you for sharing your experience with us! We are glad you've spent a good time with us and with our driver. Your feedback means a lot to us to improve the quality of our service.
Written February 28, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

algona1963
Kentucky4 contributions
Dec 2019 • Solo
Carlos was great! Helpful and efficient. Zero stress. He was waiting for me in the arrivals area with a sign and we arrived at my hotel without incident.
Written December 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wordine
Thank you very much for your kind words. Your satisfaction is our biggest reward! We hope to have the pleasure of traveling with you next time. See you soon!
Written January 4, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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