Gran Hotel Ciudad de Mexico

Gran Hotel Ciudad de Mexico

Gran Hotel Ciudad de Mexico
4.5
About
This hotel has an exquisitely ornate lobby.
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

The area

Address
Neighborhood: Centro HistĂłrico
The beating heart of the city lies within Centro HistĂłrico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la RevoluciĂłn and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
How to get there
  • ZĂłcalo • 3 min walk
  • Allende • 6 min walk
Reach out directly

See what travelers are saying

  • Slowtraveller
    Balnarring, Australia6 contributions
    4.0 of 5 bubbles
    Good hotel with a few minor defects
    In looks, this is one of most unique hotels I have stayed in: it has an expansive stained glass roof and ambience and an old world feel that is quite exquisite. The building was I believe an old department store once and you can sense its past opulence. When you arrive they also give you a ride in the James Bond lift and there is a small dining room at one side of the building where you can help yourself to drinks and dainties at any time of the day. The location is fantastic and close to many attractions. From the restaurant you also get a fantastic view of the Zocalo. There is a good breakfast and food at the restaurant is generally good. The staff are also keen to help with any problem. As this is not a cheap hotel, it is probably worth also mentioning some of the negatives as well. We had a double room facing the courtyard out the back. Nice comfortable room but outside was a very noisy air conditioning unit which was noisy enough to make us wear earplugs at night so we could get some sleep. This worked ok but not what we were expecting. Also at odd times with no windows open, we would smell a gasoline smell in the room. We were not sure what this was, whether it was just Mexico City pollution but we did not notice it in other parts of the hotel or outside and it seemed to go away when we put on the air conditioning. We cannot say whether this effected all rooms or just the room we were in. But overall a great stay but with these minor defects.
    Visited February 2024
    Traveled with family
    Written February 17, 2024
  • scoozle
    33 contributions
    4.0 of 5 bubbles
    Must see the lobby and ride the elevator! Drinks are HUGE
    We went for a drink on our last evening in CDMX, which happened to be a Monday so was very quiet. No problems walking in and getting the lift up to the roof terrace. We ordered a margarita each and a flavoured water to try but beware the size of the drinks!! It was about 3 or 4 normal cocktails in one giant glass! Tasted ok, but seeing the building and the atmosphere on the roof terrace is what we were there for. Staff were all very polite and friendly. I would actually recommend going during daylight to see the ceiling in all its glory.
    Visited May 2024
    Traveled with family
    Written May 18, 2024
  • Wendy W
    1 contribution
    5.0 of 5 bubbles
    Wow! Loved the food, view and experience
    Spectacular view of Zocalo square lit up at night with open air feel. Dress as you like for cocktails or a 5-course fine dining gourmet experience. We received the same attentive service for our romantic dinner as the friends who gathered for cocktails and the large family with little children. All are welcome. The tables are spread out far enough so we had our quiet experience while the family enjoyed theirs.
    Visited May 2024
    Traveled as a couple
    Written May 27, 2024
  • Ariel1634
    Montevideo, Uruguay485 contributions
    5.0 of 5 bubbles
    Traditional city hotel
    It is worth entering the lobby to see the dome on the roof. Some incredible colors. If you can, go for lunch at La Terraza, from where you will have an impressive view of the Zocalo. What's more, there is a special space so they can get close to take photos and videos.
    Visited May 2024
    Traveled with family
    Written May 28, 2024
  • nick c
    London, United Kingdom9 contributions
    5.0 of 5 bubbles
    The best place to stay in Mexico City
    The location is spectacular overlooking the Zagato with a view of thse cathedral. The interior art deco is magnificent. We had two meals in the restaurant which were first class and reasonably priced. It was our visit to Mexico City and the concierge was extremely helpful in helping us make the best of our 3 days in the City. Special thanks to Jose Luis, Cynthia and Emanuel.
    Visited May 2024
    Traveled as a couple
    Written June 9, 2024
  • Ella_RM
    New York City, New York369 contributions
    5.0 of 5 bubbles
    Oasis in cacophony of CDMX
    We had a very enjoyable stay. Hotel lobby and ceiling are gorgeous, with many tourists popping in to take pics. But they are never obtrusive. Rooms are large and comfortable. Front desk is efficient and helpful. Guests have access to a 24 hr 'lounge' serving sweets and coffee/tea/water. Breakfast on the terrace has an incredible view of Zocalo, but it primarily serves a large selection Mexican hot 'breakfast' dishes (which is to say 'lunch' or 'dinner' dishes). Small selection of breakfast breads and fruits. There is an omelet station (which also cooks 'breakfast' tacos and enchiladas. Service is excellent. The hotel's location comes with two slight negatives - 1) the central area is incredible busy - think Times Square during Holidays...plus some . 2) it is a pedestrian zone, so taxi/Uber are at least 100m away. In fact Uber's indicated pickup/drop off spot is about 600 meters (3 blocks) away - you need to insist on being dropped off closer (ie 100 m), which drivers will do. Or drop a pin rather than hotel's name.
    Visited November 2024
    Traveled with family
    Written November 24, 2024
  • Emily
    Ajijic, Mexico4 contributions
    5.0 of 5 bubbles
    Excellent!
    Terrific visit. Staff exceptionally attentive, friendly and professional. Ask for José Luis -- he is the best! Beautiful hotel with gorgeous stained glass ceiling. Room was very comfortable. Excellent location for exploring the Centro Histórico. Will be back!
    Visited January 2025
    Traveled as a couple
    Written January 15, 2025
  • bcsystems
    Ann Arbor, Michigan5,402 contributions
    4.0 of 5 bubbles
    Like a grand train station
    The lobby of this hotel is truly Gran. The stain glass, elevators, and iron work reminds me of a historic train station. We were able to go in as part of a walking tour. I'm not sure if you are not a guest staying there if they may or may not let you in.
    Visited January 2025
    Traveled as a couple
    Written January 25, 2025
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,183 reviews
Excellent
802
Very good
291
Average
70
Poor
9
Terrible
11

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TandTSwitzerland
Zurich, Switzerland1,211 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Beautiful old hotel in the historic district of CDMX. The cupola is made by Tiffany, also the elevators and some other elements are made by them and are extremely beautiful. Worth a short visit when in the historic district. A part of a James Bond movie was turned here!
Written November 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Laura G
22 contributions
5.0 of 5 bubbles
Jul 2022
We stayed five days on this beautiful, royal and well-located hotel. We received what we paid for in quality, cleanliness, attention and most than anything else closeness to the most important sites of Mexican's capital.
We can see the Plaza de la ConstituciĂłn, Mexico's huge main zocalo, the Palacio Nacional, the Metropolitan Catedral and other colonial buildings.
We were close to numerous museums, including the Museo del Templo Mayor.
We got room services twice; the food was excellent.
We will return and highly recommend the Gran Hotel de la Ciudad de Mexico.
Written August 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marco f
San Diego, CA3 contributions
5.0 of 5 bubbles
May 2023 • Friends
Excellent service excellent food but phenomenal view! Our waiters Marcos and Christopher at Terraza restaurant were very attentive to our table and of course the floor captain Ignacio Rodriguez was incredibly attentive courteous and professional.. can't say enough about the view, the mixology and the breathtaking hotel interior! Highly recommend the restaurant!
Written May 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andreas K
Mainz, Germany6 contributions
3.0 of 5 bubbles
Aug 2024 • Family
A beautiful and traditional hotel in unbeatable location. Unfortunately, even in the Premium Room for more than 320€ / night it is only enough to look into the courtyard. Even more regrettable: Hotel guests become second class guests for breakfast. Instead of sitting on the breathtaking terrace, you are transported to the restaurant below for the benefit of buffet guests (for 20€!). These are not 5 stars
Automatically translated
Written August 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

susanannfulton
Rossendale, UK24 contributions
5.0 of 5 bubbles
Jan 2020
We have stayed here six times, and each time we have visited the service/facilities have just got better and better. The doormen, reception staff, waiters etc are very welcoming, efficient and helpful, obviously the building is absolutely beautiful. We had a lovely quiet room, kept extremely clean by Rocio. Buffet breakfast, included in our room rate was excellent, and the grill restaurant located on the terrace is well worth a visit. We will be back.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kira z
New York City, NY4 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Our stay was excellent, starting with reservation process (thanks to Martha).
Everybody at the front desk (Rosa, Cynthia, Daniela as well as doormen) were knowledgeable and courteous.
The fears we had about the noise and disorders outside the hotel were mostly unfounded. The hotel is a charm of the old world and we enjoyed that very much. The room was spacious and the terrace on the roof made every meal enjoyable.
You can never be tired looking at Zocalo square and it’s majestic surroundings.
Written October 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David D
Louisville, KY82 contributions
5.0 of 5 bubbles
Mar 2019
I've stayed here several times and it's always been a pleasant experience. The staff is great and the rooftop restaurant has the best views of the Zocalo (make sure to reserve your table!). The best part is always seeing the breathtaking stained-glass when you enter the lobby.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bucketlisttravellers
Sydney, Australia3,598 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
We stopped here for a quick look at the interior of the hotel. The 3 glass domes on the foyer ceiling are exquisite and worth a look. The street outside is closed to traffic and there were some talented opera singer buskers performing when we were there.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

susanaquerida
Vancouver, Canada438 contributions
5.0 of 5 bubbles
Jan 2020
The inner courtyard is breathtakingly beautiful. We entered at night, so we didn't see the light shining through the ceiling, but even then it was gorgeous. We went out on the terrace for a meal, looking over the zocalo. Service was fantastic. We used the salad bar, which was super generous and lots of variety. I had the salmon, which was perfectly prepared. My partner had the portobello, which he was very happy with. We left very full, and we so enjoyed the view.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R John H
Arvada, CO4 contributions
5.0 of 5 bubbles
Apr 2023 • Friends
Location on the Zocalo was wonderful. Most of the sites we came to see were within walking distance. Our room looked out on the Zocalo which always had interesting events. The staff was extremely gracious and accommodating. Price was good for such a hotel as this. Highly recommend and would stay here again. One of the best hotel experiences I have ever had.
Written April 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Gran Hotel Ciudad de Mexico - All You Need to Know BEFORE You Go (2025)

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