We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Amstar

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Ground Transportation

After we got out of the airport we found the blue flowered shirt Amstar rep. They took care of us... read more

Reviewed February 6, 2019
skipsaundra
,
Kansas City
Solid 4!

Good ride from the airport to the resort. Just didn't like having to wait for others. It was... read more

Reviewed October 1, 2018
Tony C
,
Kentucky
Read all 84 reviews
All photos (16)
Full view
Traveler Overview
  • Excellent55%
  • Very good19%
  • Average5%
  • Poor7%
  • Terrible14%
Travelers talk about
About
Amstar DMC is a leading destination management company providing services to individuals, travel agencies, tour operators, corporations and meeting planners. With a track record of 29 years delivering exceptional experiences, Amstar serves in some...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
Contact
Paseo de la Marina 161, Puerto Vallarta 48334, Mexico
Website
+52 998 881 9500
Call
Improve This Listing
Recommended experiences in and around Puerto Vallarta
from $25.99
More Info
from $15.00
More Info
from $180.00
More Info
from $85.00
More Info
Reviews (84)
Filter reviews
81 results
Traveler rating
44
16
5
6
10
Traveler type
Time of year
LanguageEnglish
Traveler rating
44
16
5
6
10
Show reviews that mention
All reviews grand fiesta americana return trip to the airport book excursions large van punta mita an excursion tour guide these guys outdoor adventure vehicle pvr gracias alex marina
Selected filters
FilterEnglish
Updating list...
1 - 10 of 81 reviews
Reviewed 1 week ago

Used Amstar for a private transfer to/from the airport for a group of 6. The price was reasonable and they were there waiting for us when they said they would be.More

Date of experience: September 2019
Thank McKenzieReviews
GerUrquiza, Gerente at Amstar, responded to this reviewResponded 1 week ago

Hello, McKenzieReviews Thank you for sharing your vacation experience. Here at Amstar we are proud to serve all our customers with world class service. We appreciate hearing about the things you enjoyed on your trip and hope to see you on your next travels! Best...More

Reviewed 3 weeks ago via mobile

They were in charge of our transportation to and from our resort and arranged our excursion from our resort at Riu Palace Pacifico. They are very nice. Just remember they will always were blue shirts!

Date of experience: August 2019
Thank Dreamer679634
GerUrquiza, Gerente at Amstar, responded to this reviewResponded 1 week ago

Dear, Dreamer679634 Amstar has taken note of your experience and we would like to thank you for choosing us. The positive feedback we get from happy customers brightens our day! Best regards,

Reviewed June 17, 2019

This is our 2nd trip using Amstar and they are great. We stayed at Grand Fiesta Americana and waited to book excursions until we got there which worked out well because they were helpful and it was less expensive than booking directly. Enrique was friendly...More

Date of experience: June 2019
Thank zachariahtimothy
GerUrquiza, Gerente at Amstar, responded to this reviewResponded June 18, 2019

Hello zachariahtimothy Thank you for taking the time to share on TripAdvisor your experience with Amstar DMC! We're so happy to read you enjoyed your trip and we greatly appreciate it you sharing your vacation experience. We'll be sure to tell Ely and Enrique how...More

Reviewed June 9, 2019 via mobile

We had private transfers to and from our hotel and both times they were very prompt. Easy to find with their floral blue shirts. Alejandro (Alex) at our hotel Iberostar Punta mita was super helpful in finding the perfect tours for us. He also helped...More

Date of experience: June 2019
Thank cicifon
GerUrquiza, Gerente at Amstar, responded to this reviewResponded June 18, 2019

Thank you for taking the time to share on TripAdvisor your experience with Amstar DMC. It is our absolute pleasure to provide you with a friendly, familiar face during your vacation. We are very happy to read you felt taken care of. Looking forward to...More

Reviewed April 8, 2019

We recently completed our trip to Puerto Vallarta and I must say that AMSTAR was right on! after landing and leaving the terminal the "Blue Tropical Shirts" were easy to find and within minutes we were on our way. I had a meeting setup at...More

Date of experience: April 2019
Thank VegasKid49
GerUrquiza, Gerente at Amstar, responded to this reviewResponded April 15, 2019

Hi, VegasKid49 Thank you for taking the time to share on TripAdvisor your experience with Amstar DMC. It is our absolute pleasure to provide you with a friendly, familiar face during your vacation. We are very happy to read you felt taken care of. Looking...More

Reviewed February 6, 2019

After we got out of the airport we found the blue flowered shirt Amstar rep. They took care of us fairly quickly, put us in a private cab and we were on the way to our hotel. At the hotel we met with another Amstar...More

Date of experience: January 2019
Thank skipsaundra
GerUrquiza, Manager at Amstar, responded to this reviewResponded March 11, 2019

Hi there, Thank you for sharing your positive experience with Amstar DMC on TripAdvisor! It's an honor to learn that the airport transfer and our world-class customer service met your expectations during your Puerto Vallarta vacation. We'll make sure to tell our operations team what...More

Reviewed December 30, 2018 via mobile

They got us to the resort very efficiently, but our son had a time booked for 10:52 AM to return to the airport. At 11:30 we finally paid for a taxi to get him to the airport on time. Taxi service is much more reliable.More

Date of experience: December 2018
Thank Jamie I
PamAcosta, Manager at Amstar, responded to this reviewResponded January 10, 2019

Hello Jamie, I am sorry to read this; Amstar DMC strives to offer World-Class Customer Service and I apologize if on this occasion your expectations were not met. We would like to assist you further and look into what happened. If you would be so...More

Reviewed November 1, 2018

Amstar was in charge of our Airport transfer for a trip booked through Apple. They got us from the airport to the resort but left us high and dry when it was time to go home. They gave us the wrong pick up time -...More

Date of experience: October 2018
Thank 19sixty23
Pam A, Manager at Amstar, responded to this reviewResponded November 7, 2018

Hello 19sixty23 I am sorry to read this; Amstar DMC strives to offer World-Class Customer Service and I apologize if on this occasion your expectations were not met. We would like to assist you further and look into what happened. If you would be so...More

Reviewed October 29, 2018

Amstar was our transportation and excursion partner for a recent group activity to Puerto Vallarta. On the planning end, they were always very responsive and helpful to arrange our airport transfers and excursions. On site, I had SO much help from Antonio Brambila and Cesar...More

Date of experience: October 2018
Thank Lauren M
Pam A, Manager at Amstar, responded to this reviewResponded November 7, 2018

Hello Lauren M Thank you for taking the time to share on TripAdvisor your experience with Amstar DMC! We're so happy to read you enjoyed your trip and we greatly appreciate it you sharing your vacation experience. We'll be sure to tell Antonio and Cesar...More

Reviewed October 1, 2018

Good ride from the airport to the resort. Just didn't like having to wait for others. It was included with the hotel so I guest I can't complain much. Nice driver.More

Date of experience: September 2018
Thank Tony C
Pam A, Manager at Amstar, responded to this reviewResponded October 8, 2018

Tony, Thank you for taking the time to share on TripAdvisor your experience with Amstar DMC. It is our absolute pleasure to provide you with a friendly, familiar face during your vacation. We are very happy to read you felt taken care of. For future...More

View more reviews
Nearby
Nearby HotelsSee all 129 nearby hotels
Marina Las Palmas
6 reviews
.02 miles away
Vamar Vallarta All Inclusive Marina and Beach Resort
1,922 reviews
.10 miles away
Melia Puerto Vallarta All Inclusive
4,933 reviews
.16 miles away
Mayan Palace Puerto Vallarta
1,351 reviews
.21 miles away
Nearby RestaurantsSee all 1,323 nearby restaurants
Las Casitas
463 reviews
.29 miles away
Rincon De Buenos Aires
273 reviews
.25 miles away
Victor's Place Cafe Tacuba
1,219 reviews
.05 miles away
La Estancia
180 reviews
.27 miles away
Nearby AttractionsSee all 750 nearby attractions
El Faro Lighthouse
435 reviews
.19 miles away
Vallarta Tours
65 reviews
.06 miles away
Marina Salon & Spa
34 reviews
.06 miles away
Questions & Answers
Ask a question
andreamv7
May 14, 2018|
AnswerShow all 3 answers
Response from GerUrquiza | Property representative |
Thank you for sharing your insights Amanda. Andreamv7, as mentioned here, we will be waiting for you outside the PV airport. I am unable to share links here but we have an airport arrival guide on our website and social... More
0
Votes
R9681WSdonnas
April 7, 2017|
AnswerShow all 3 answers
Response from 61vacation80 | Reviewed this property |
Our travel agent always lets us know what color shirts our transfer people will have on. When we were in PV in January they had blue shirts with flowers think that they wear the same type of shirts all the time. So that... More
1
Vote