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The Opal Mine

Closed Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
Review Highlights
Know what you want and get it here

We stopped in during cruise visit. Saw some beautiful opals. Negotoiated to the point that I was... read more

Reviewed February 10, 2018
Doug G
Gladwin, Michigan
Lovely people, no pressure fabulous choice

Hi Gustavo Grijalva further to my previous review we went back to the Opal Mines with a ring... read more

Reviewed August 8, 2017
Carolyn M
Havant, United Kingdom
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Traveler Overview
  • Excellent44%
  • Very good22%
  • Average6%
  • Poor0%
  • Terrible28%
Feb 10, 2018
“Know what you want and get it here”
Aug 13, 2018
“Don't buy here”
Visit our oustanding store, come to see our mine and learn the origins of EXOTIC OPALS. We carry exclusive designs and high end jewelry.
Closed Now
Hours Today: 10:00 AM - 10:00 PM
See all hours
Calle Paseo Diaz Ordaz 528 | Malecon, Puerto Vallarta 48300, Mexico
+52 322 223 3896
Reviews (50)
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1 - 10 of 44 reviews
Reviewed August 13, 2018 via mobile

It's a waste of money even if you negotiate. We went back the next day because I noticed the 925 stamp wasn't very visible so I questioned it's authenticy. When I asked to exchange for another one they said they would not exchange even with...More

Thank Aysha H
Reviewed July 12, 2018 via mobile

The most beautiful ring I’ve owned so far ! Amazing customer service !! Will buy from them every trip to Puerto Vallarta

Thank lg0f
Reviewed June 21, 2018 via mobile

We purchased a black opal ring back in March of 2017, during a Mexican cruise through the NCL. My husband had paid $4,500.00 for what they told us was a genuine solid black opal with diamonds on white gold. I was happy with it, up...More

1  Thank frenchopal
Reviewed February 10, 2018

We stopped in during cruise visit. Saw some beautiful opals. Negotoiated to the point that I was satisfied and bought. Great service. Recommend

1  Thank Doug G
Reviewed August 11, 2017

My husband and I went to Nuevo Vallarta in April 2017 for an All Inclusive stay at the Marival Residences Luxury Resort which was fantastic! One of the excursions included on our trip was a walking tour of downtown which was great by the way....More

1  Thank HulaGirl22
Reviewed August 8, 2017

Hi Gustavo Grijalva further to my previous review we went back to the Opal Mines with a ring purchased six months prior and they gave us fabulous service. The stone was replaced and repaired within the holiday.

Thank Carolyn M
Reviewed May 15, 2017

We called into the Opal Mine as part of a walking tour from the cruise ship Celebrity Infinity. It made an interesting stop and is attractively laid out. Well worth a visit.

Thank andrewlgc
Reviewed April 2, 2017 via mobile

I was there on my birthday march 29th 2017... my husband insisted on buying me something and I insisted I sleep on it.... the service was impeccable, friendly, no pressure, they are excellent at what they do, cannot fault them. That is likely why I...More

Thank C_A1222
Reviewed March 15, 2017

We were in Puerto Vallarta last week and went on a city tour through our hotel the Vellas Vallarta. I bought a ring for our 4th anniversary that the salesman Jess Goma said had diamonds with a color changing Topaz stone. The day we left...More

1  Thank Rick G
Reviewed March 8, 2017

I have been to Puerto Vallarta many times and love going into the Opal Mine Jewelry store. The staff are very knowledgeable and they have some beautiful creations and the store manager, Gustavo Grijalva is truly a special person. We had lost our cell phone...More

Thank Carie McReynold... P
Mina O, Gerente at The Opal Mine, responded to this reviewResponded March 13, 2017

Thank you Carie McReynold, it was a pleasure to help you to return your cell phone. Thank you again for visit us at The Opal Mine in Puerto Vallarta and we hope to see you soon. Gustavo Grijalva.

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Questions & Answers
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March 19, 2018|
Response from Mina O | Property representative |
Good morning!!! The stamp inside a silver ring should be 0.950 or 0.925 that is the purity of it, and the brand in some cases, the prices are very different depending on the weight, design, and the stones it may have. Please... More
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March 12, 2017|
AnswerShow all 5 answers
Response from Carolyn M | Reviewed this property |
I would ask a local jeweller to price up a repair then email them asking for their support in paying for the stone to be reset.
June 30, 2016|
AnswerShow all 2 answers
Response from Chelsea S | Reviewed this property |
One more thought, just because it is stamped silver, it does not mean it is actually silver.