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Open today: 8:00 AM - 6:00 PM
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Tours from Gray Line Puerto Vallarta tend to sell out - travelers recommend booking in advance!
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Traveler Overview
  • Excellent48%
  • Very good7%
  • Average10%
  • Poor5%
  • Terrible30%
Travelers talk about
“nice van”(2 reviews)
“time share”(4 reviews)
“an excursion”(3 reviews)
About
Gray Line Puerto Vallarta offers you the best selection of sightseeing tours, Adventure packages, transportation services and much more! We are truly your local experts!
Closed Now
Hours Today: 8:00 AM - 6:00 PM
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Contact
Condominio Marina Sol L-5, Marina Vallarta, Puerto Vallarta 48354, Mexico
Website
+52 1 998 315 0310
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Ways to Experience Gray Line Puerto Vallarta
from $25.99
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from $64.99
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Reviews (187)
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1 - 10 of 184 reviews
Reviewed 5 days ago

The driver was on time and very helpful. This is the second time we have used Gray Line for transportation to and from the airport to our hotel in the Romantic Area of the city. I would highly recommend using Gray Line.More

Review collected in partnership with this attraction
Thank Betty H
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded yesterday

Hello Betty, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding your transportation in your recent trip to Puerto Vallarta Its very important for us to always deliver the best customer...More

Reviewed 5 days ago

Gray Line was there for waiting for me at the airport and again at the hotel for my departure. They delivered excellent transfers.More

Review collected in partnership with this attraction
Thank Companion26034127738
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded yesterday

Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding your transportation in your recent trip to Puerto Vallarta Its very important for us to always deliver the best customer service...More

Reviewed 5 days ago

Somehow our reservation had the wrong dates on it, but they took care of us with no problems! Great people with fast and reliable service.More

Review collected in partnership with this attraction
Thank Tourist01058632357
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 5 days ago

Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service in your recent trip to Puerto Vallarta Its very important for us to always deliver the best customer service experience in the...More

Reviewed 5 days ago

The shuttle was timely and the drivers were both great. Would use again. Like using a private shuttle versus a taxi or shared. For the price difference a private is the way to go.More

Review collected in partnership with this attraction
Thank Kentucky1969
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 5 days ago

Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service in your recent trip to Puerto Vallarta Its very important for us to always deliver the best customer service experience in the...More

Reviewed 6 days ago

Everyone was very nice, both transports were on time (round trip) and cars in very good condition. I will use their services again!More

Review collected in partnership with this attraction
Thank Christine B
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 5 days ago

Hello Christine, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding your transportation in your recent trip to Puerto Vallarta Our customers satisfaction its always our #1 priority We hope that...More

Reviewed 6 days ago

We used Gray Line transportation to take us to and from the airport. Both drivers were very nice, friendly, courteous and safe. The welcoming crew at the airport was also wonderful to work with.More

Review collected in partnership with this attraction
Thank Heidi P
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 5 days ago

Hello Heidi, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding your transportation in your recent trip to Puerto Vallarta We really appreciate you as a customer! We hope that you...More

Reviewed 6 days ago

We booked through Costco travel. Gray Line was our shuttle service and who we booked excursions with at the resort. Very friendly staff and they provided us with important information during our stay.More

Review collected in partnership with this attraction
Thank Meander44870947674
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 5 days ago

Hello, Good Afternoon Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service during your recent trip to Puerto Vallarta We really appreciate you as a customer! We hope that you use our service in...More

Reviewed 1 week ago via mobile

My husband and I recently went on a trip to Puerto Vallarta. We stayed at the Fiesta Americana Resort and Spa. The resort was beautiful, the people even better. We used the GrayLine shuttle. When we got to the resort Esteban was the person that...More

Thank Portia G
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 1 week ago

Hello Portia, Good Afternoon Thank you very much for all the positive feedback you have given us, we will let Esteban know about the positive comments We really appreciate you as a customer! We hope that you use our service in your next trip back...More

Reviewed 2 weeks ago via mobile

Tour: Vallarta 360 (city-tour), october 2018 Te most complete tour to see puerto Vallarta city, no comercial. Have a great time with us. Read coments.More

Thank mario161165
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 2 weeks ago

Hello Mario, Good Morning Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding our Vallarta 360 City Tour Our objective always with all of our tours is to provide a unique experience to...More

Reviewed 3 weeks ago

One of the best excursions we have ever been on. The history and the people so amazing. Its a full 8 hr day, with stops at a road side bakery to sample fresh homemade corn tortillas, a tequilla tasting at a local distillery,a visit to...More

Thank Debbie P
UserExperience01, Director de Relaciones con Clientes at Gray Line Puerto Vallarta, responded to this reviewResponded 3 weeks ago

Hello Debbie, Good Morning Thank you very much for all the positive feedback you have given us, we are glad you enjoyed our service regarding our San Sebastian Tour. Our objective always with all of our tours is to provide a unique experience to travelers,...More

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Questions & Answers
Ask a question
Inna R
April 30, 2018|
AnswerShow all 2 answers
Response from NormaGazga | Property representative |
Hello, the hotel Grand Fiesta Americana is located in zone 4. If you need any further information, don´t hesitate to let us know. Sincerely,
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TylerM2370
March 21, 2018|
AnswerShow all 2 answers
Response from NormaGazga | Property representative |
Hello Mr. Tyler, the Hotel is located in zone 5, and we only offer private service one way from Airport-Hotel. If you need more information please contact our office. US Phone 206-331-3812, we will happy to assist you with... More
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Cori R
February 10, 2018|
Answer
Response from NormaGazga | Property representative |
Thank you for contacting us. The Hotel is located in zone 5, and we only provide private transfer one way. If you need any further information please contact our office at: US number 206-331-4812. Sincerely,
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