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El Cid El Moro Beach

Certificate of Excellence
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Address: | Beach in front of El Cid, El Moro, Mazatlan, Mexico

TripAdvisor Reviewer Highlights

Read all 259 reviews
Visitor rating
  • 80
  • 55
    Very good
  • 27
  • 6
  • 8
Gorgeous pools

Beautiful pools with jumping area, slides. Service was great but i didn't care for the different levels of AI. Needing to give your room number and bracelet ID every day was... read more

Reviewed February 15, 2017
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259 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

First time to Mazatlan and I was very impressed with the hotel. The staff was incredible. The hotel is very well maintained, the rooms nice and the service amazing. The hotel is in a great location. You can walk to many nearby restaurants if you want to leave the hotel but don't have to because this hotel has everything! It... More 

Thank Donj714
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

my experience was wonderful, i can honestly say that everyone in there works EXTREMELY HARD they all deserve prizes for being so amazing. When we got there we were upgraded to a suite which was an amazing surprise! The initial suite we got was on the 18th floor part ocean view and part city, it also had a balcony and... More 

Thank Maria S M
Sudbury, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed April 22, 2017 via mobile

On the beach they are licensed Mexicain sellers. Ask for Victorina She is honest and kind and has nice things to sell. Her and her daughter are excellent hair braiders. Victorina speaks english as well. My family loved Mazatlan

Thank Naneki74
Lenexa, Kansas, United States
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed March 21, 2017

Last week we returned from our 7th visit to Mazatlan and our favorite destination - El Cid. We had incredible weather and even more incredible sunsets. As always, the staff at El Moro and the Marina Hotel attended to our every need. The waiters at La Concha started off our day with an incredible breakfast. Sergio Barrios, Daniel Ozuna, Marcos... More 

Thank Donn T
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed February 15, 2017

Beautiful pools with jumping area, slides. Service was great but i didn't care for the different levels of AI. Needing to give your room number and bracelet ID every day was different from what i"m use to at other AI. I guess it's fine if you don't want AI

Thank pierreeb2017
Lethbridge, Canada
Level Contributor
36 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
Reviewed February 10, 2017

Staying at El Cid Moro Beach was a delight. We received a phone call from El Cid on the Friday before our check-in to confirm our arrival. They asked if we needed anything special. Hubby was so impressed that he called the girl back and said, if we love our room when we get there, we will do the presentation.... More 

2 Thank Flipfloplocations
Vancouver, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed February 7, 2017

We returned today after a week at El Cid Moro Beach. Our room was wonderful , spacious and well appointed, and well cared for housekeeping staff. It was disappointing to see little notices everywhere of added cost for water bottles, housekeeping to wash up dishes, etc. We loved the central location, easy to walk around, and shuttle to Marina etc.... More 

Thank lmeade
Langley, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed January 26, 2017

Ola, We spent a week at the EL Cid El Moro Beach hotel in Mazatlan. We were there in a Time Share and the room we first got was on the third floor overlooking the Pool and Ocean. The view was beautiful. Unfortunately, the adjoining room door was paper thin and we could hear the squealing of 2 children next... More 

Thank adamandrews52
Level Contributor
3 reviews
Reviewed January 4, 2017

I was very disappointed by a historically luxury hotel. The staff was mediocre at check in, the valet/bell boys never helped either at the arrival or the departure. The rooms were clean but very old. I was there about 10 years ago and it seems like the only thing they have changed is the bed sheets. The cost is definitely... More 

Thank Beatriz M
San Diego, California
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed December 20, 2016 via mobile

El Cid Moro is a good hotel. A couple little quirks, the water in the shower would go from cold to hot back to cold back to hot. We also reserved a room with 1 King bed, but when we checked all they had was 2 full size beds available, so we had our own beds for the week. A... More 

Thank Becky L

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Forked River, New Jersey
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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?