We always like to take a city tour early in our trip to a new place to learn about fun things to do for the rest of the week. I contacted Rudy via email about 2 weeks before our trip and we planned things out. When we met with Jose Luis, our driver for the city tour, he was punctual, polite, friendly, and very interesting. We enjoyed speaking with him about his love for the city and people, about his favorite things to do in Aca. Rudy joined up with us a bit later and was effervescent, witty, and charming. We got to walk through El Mercado Municipal in Acapulco and speak with various vendors. Rudy helped me purchase fruit and ask for it sliced; it was just a great time. We invited Rudy and Jose Luis to sit with us at lunch and they politely declined, saying it was business policy to let their clients have some private time during a tour. I respect the policy, though Rudy and Jose were interesting enough people that I think we would have enjoyed sitting and talking together over lunch.
We enjoyed our city tour so much that we requested an ecological tour to release baby sea turtles and visit a lagoon where there were more birds than I thought possible in a "small" place. Both tours were extremely enjoyable and while I dealt most with Rudy on the business end, Jose Luis was our driver and guide both times. He was excellent to deal with as well.
Highly recommend Tour by Van with Rudy & Jose!