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Arunsiri Travel & Tour - Private Day Tours

#84 of 109 Tours in Ao Nang
Ao Nang, Thailand
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About Arunsiri Travel & Tour - Private Day Tours
Krabi's one-stop travel center for all your travel needs. Bus, train and boat tickets to Krabi, Phuket, Ao Nang, Railay Beach, Phi Phi Island, Koh Lanta, Koh Lipe, Samui, Phangan and more...
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Arunsiri Travel & Tour - Private Day Tours
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32Reviews1Q&A
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Badrul Hisham H wrote a review Nov 2019
Kuala Lumpur, Malaysia42 contributions8 helpful votes
I book a speedboat ticket online from pak bara to koh lipe from this company. When I arrived at the jetty, they ask me to go to the boat ferry company at the jetty to collect the ticket. However, the boat company didn’t received any booking from arunsiri. They forgot to forward my booking to the boat company! And there’s no available boat that day & i have to wait for the next available boat at 3pm. My booking was for 9am boat. Never trust this company ever again!
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Date of experience: April 2019
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Mathias M wrote a review Oct 2019
Berlin, Germany50 contributions10 helpful votes
I can just say one thing: Dont book with this Company. We booked several Transfers with them in Thailand. Finally they did not come to pick up us. After calling them they sad that they can not find any reservation. By the way, all Transfers were confirmed and already paid. Really stressful to book everything new. With full payment again. Just to say, that this is my second bad experience with them. Had another small one two years ago.Thought it will be better next time, but....
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Date of experience: October 2019
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Marta A wrote a review May 2019
Las Vegas, Nevada13 contributions2 helpful votes
We booked ferry tickets from Phuket to Phi Phi online and needed to exchange them for a different time the same day. I emailed them multiple times and received no response, so went ahead and bought the tickets for the time we needed. We encountered no problems on our way to Phi Phi, but on our way back to Phuket it was a whole different story. Once on the boat, a person from the tour company sold us a ticket for a minibus to take us to Patong beach, where we were staying that night. When we got to Phuket, I asked the person if I could go to the bathroom before getting on the bus and he said yes. When I came back, he was waiting for me with my mom. He took us to the van, but it was full and told us he was going to find us another spot and that he would come back in 1 minute. Both him and the van left, and we were left stranded. After talking to multiple people in the Phuket pier, a worker there was able to phone the driver from the van that left to help us. The van came back, and the driver was yelling at us and super angry and almost shut the trunk's door on my mom. He later apologized during the drive with a brief “sorry”. As we were approaching Phuket, he asked me the name of our hotel and the address, which I provided to him. He used my phone's GPS to get there, which was very unprofessional of him considering he had a phone. He ignored the phone's directions and waited till the very end to drop us off, and first attempted to drop us off at the wrong location. He took us to the correct location at the end, after I looked it up on google maps, and he again used my GPS. When we got there, my mom told him it had been a bad service and he had been a bad professional, and the driver straight up flipped my mom off and told her "f*** you" several times. This was seriously THE WORST EXPERIENCE I HAVE EVER HAD WITH A TOUR COMPANY. I do not recommend it to anyone, and will never book with them again, as they did not show any type of professionalism or respect and definitely mistreated us as customers and people.
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Date of experience: May 2019
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Gavshellmia wrote a review Apr 2019
Melbourne24 contributions20 helpful votes
We used Arunsiri Tours three times - to and from Railay Beach from Krabi and also booked taxi to airport. Honoured original prices and no attempt to scam us (which, unfortunately is what we are quite used to in Thailand!) On time and super courteous. Thank you!
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Date of experience: April 2019
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Leonard E wrote a review Feb 2019
26 contributions4 helpful votes
Paid for 2 return tickets (langkawi -> Ko Lipe) Only received the first ticket - had to by new ones to get home SCAMMER!
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Date of experience: February 2019
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