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Cameron Service

Tanah Rata, Malaysia
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Cameron Service
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Be Here N wrote a review Jul 2019
8 contributions1 helpful vote
+1
I did a half day tour to the tea plantages and to the mossy forest. Our tour guide Appu told us so many valuable and interesting information. Never had such a great tour guide before. He was Very knowledgeable about each plant and what you can do with it. With one plant you make medicine, with the other you make the poison for the blow pipes.
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Date of experience: July 2019
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Ryan C wrote a review Jun 2019
2 contributions1 helpful vote
We were glad to have Mr Elan and Miss Rani to guide us. During the tour, Mr Elan had explained lot bout the forest and Cameron. A wonderful and amazing short tour during our visit at Mossy forest. There are some quotes for the tour we learnt from him. MOSS FOR-REST RAIN FOR-REST WE live together with the natural and share with other wildlife. Glad to have this tour with you.
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Date of experience: June 2019
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K3ni wrote a review Aug 2018
4 contributions6 helpful votes
Despite all the good reviews, our experience with Cameron Service was a lousy one. Rani did not give us the good vibes when she made no qualms about making my family and I wait for her for a good half hour outside their agency, without apologies. Then, she treated us like cash cows. Not only did she lack the patience to explain about her tours properly, she was quick to dismiss us once new tourists came in to do the bookings. She told us, "You are here to do bookings, if not, go outside and discuss." But she had another desk and we had but talked with her for 10 minutes. We decided to stay on as we had waited long enough to engage her and still wanted to engage their service. I explained to her that we would only take a while as we were keen and sincere to book their tours but there were too much changes to their tour packages and I needed some time to rediscuss with my travel partner about our travel plans and expenditures. The tour packages she advertised online were very different from what she offered us on the spot, which threw us back. Many locations were taken out with not much changes to the price. She got offended when I consulted other tour agents about similar trips at her office. I can't help that she must eavesdrop the conversations and then get all emotional and dramatic about it. You have to be more professional about this madam. It is only normal for a tourist to consult many tour agents before making a final decision. But she got offended with us decided not to do our business. Although we apologised to her about it, her ego was too big to accept. She did not serve us well, for whatever reasons. I am not a difficult customer and was very much looking forward to have them for my family trip at Cameron Highlands as I had believed that they can deliver. That was the whole reason why I was accepting of her behavior. But she continued to provide very poor service. Her tone was bad. She was rude and showed us a black face like we owe it to her. She can't even promise an experienced tour guide, and was just tapping her pen against the receipt book, waiting for our money. It was really disappointing. Thanks Rani, because of you, we found better tour agents who were more willing to serve us and provide the same kinds of things you were offering, all at half your rate, if not lesser. It wasn't about the money though. It was your attitude.
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Date of experience: August 2018
1 Helpful vote
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MW3 wrote a review Aug 2018
34 contributions7 helpful votes
Our Cameron Service van driver was great!! He made sure we stopped for food and restroom breaks, and didn't run into the crazy people driving on the road! The guides who lead our group while sightseeing were very knowledgeable and accommodating. We couldn't have asked for a better guide than Mr. Ela.
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Date of experience: June 2018
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HSeeingtheworld wrote a review Feb 2018
Welwyn, United Kingdom591 contributions284 helpful votes
Our hotel were offering a half day Countryside Tour at a cost of RM 100 each but were not sure that it was going to be available the following day ( our last in the area) When we were walking around Tanah Rata later that day we came across Cameron Service who were offering a similar tour for RM 38 including entrance fees We asked about group size and were told it would be between 2 and 10. In fact it was just the two of us Our driver, Joe, was fairly new but what he lacked in experience and local knowledge he more than made up for with his consideration for our welfare and his enthusiasm He picked us up at our hotel on time and we visited the BOH Tea Plantation, and a strawberry farm where the owner explained to us the seasonality of strawberries which could have 4 or 5 seasons depending on the weather and recently the weather has not been good, which has adversely affected the yield. We also visited a Butterfly Farm, a rose and flower centre, a honey bee farm and a Buddhist temple The minibus was a bit tired and Joe was obviously new in the job but all considered it was a very good tour and we would recommend Cameron Service to anyone in the area
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Date of experience: February 2018
1 Helpful vote
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