Castle Mania Indoor Adventure Play

Castle Mania Indoor Adventure Play, Amble: Hours, Address, Castle Mania Indoor Adventure Play Reviews: 3.5/5

Castle Mania Indoor Adventure Play

Castle Mania Indoor Adventure Play
3.5
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Children of all ages will love our three storey play frame it has more than 40 play & interactive features.We are the largest indoor adventure play in Northumberland. Also we have Dex's diner serving hot & cold drinks & meals for children & adults.Visit our facebook page to keep up to date with our current offers and opening times.
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3.5
77 reviews
Excellent
31
Very good
19
Average
10
Poor
7
Terrible
10

Charlotte B
3 contributions
Stress free birthday party!
Nov 2021 • Family
Excellent party for 12 children: well organised, clean facilities, great value for money. Good party food and plenty of refreshments - children had a great time and there was no stress for the grown ups: all I had to do was bring the birthday cake!
Written November 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Victoria C
York, UK3 contributions
A Hidden Gem!
Oct 2021 • Family
Absolutely blown away by this place. Super staff, super soft play, slides, football/basketball area, baby area and separate party rooms!
We arrived and it was later on in the day and it was a little quiet. My daughter was so pleased she had the place to herself.
Tons of slides, wobbly bridges, climbing, ball pool etc etc...
Also a great food menu!
Thank you Natalie for making us feel so welcome!
We'll be back again very soon!
Written October 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for your review I’m sure Natalie will be very happy with your comments. We look forward to seeing you again soon Joanne
Written October 14, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lorna F
Newcastle upon Tyne, UK4 contributions
Happy, Fun, Tasty
Aug 2021 • Family
Years of experiences with helpful, happy staff, and as a result you get happy, tired kids and happy, relaxed parents. Food is so excellent that the burger takeaway they did to help stay afloat during covid were the single best takeaway amble has ever had. Covid has been tough on indoor businesses like this but they are still hanging on and doing their best they don't deserve any of the negative reviews
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michelle D
1 contribution
Great choice for play
Aug 2021 • Family
Me and my son regularly visit Castlemania, the staff are always friendly and chatty and he loves the football area. We often stay for food and there's a large variety of snacks and meals available including the most unreal chicken nuggets. The climbing frame has lots to offer and there's separate areas for those with younger children too. More than happy to recommend Castlemania to anyone needing to get their kids to run off some energy!
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review we do have a great team of staff and agree our chicken nuggets are the best around x
Written August 31, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Hannah H
1 contribution
Fab go kart experience
Aug 2021 • Family
We live locally to castlemania and take the kids regularly. My 8year old has been desperate to go on the go karts since the start of the school hols. I took him last week with a few of his friends and they had a great time! Staff were lovely as usual and great with the kids.
Written August 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for you review great photo x
Written August 31, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dominic B
3 contributions
Uh.. not good
Aug 2021
Visited for the first time with family, including my 8-month-old. Obviously she was limited to a small designated area for babies. All the toys were filthy, and I truly mean covered in layers of dirt (crumbs, dust, general... 'dirt') the soft-toy rocking chairs were all stained. There was a scattering of ball-pit balls that were also filthy. I ended up mostly keeping a hold of my child, who actively crawls & walks, because the area was just too dirty for her.

The changing station room was not ok either. There was no lock on the door, and there was a regular changing mat in there, with no antibacterial spray to clean it first. I decided to change my childs diaper in her stroller.

I'm fully expecting her to get very ill after visiting here. The staff were very friendly. Did not try the food, and had no intentions of trying it. I would not return.

The toys need dismantling and thoroughly scrubbed & sanitized, and a lot of the toys simple need replacing altogether. The toilets & changing station need to be overhauled, door locks and a solid plastic changing station need to be installed, with antibacterial cleaning spray/wipes & paper towels readily available.
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
As per my email I do accept the toys where not clean, during times like school holidays it gets very busy & like most hospitality businesses staffing has been very difficult since returning from our 1 and half year lockdown you brought this to our attention via email or you could of told us at the time you visited so we could remove the toys and acted on it …. However all our frame is treated with a disinfectant product that lasts up to 30 days to protect from the current threat of Covid, we do spray this more often than this to ensure a good protection. I did on the back of your previous email you sent me get all those toddler toys & the entire section cleaned. I also put cleaning spray in the baby change. An overall of our facilities is a little unrealistic at the moment as a business we where hit hard financially, being closed from March 2020 to May 2021 did not do us any favours. Our customers understand this and are very supportive.
Written August 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sean H
Newcastle upon Tyne, UK18 contributions
Unpleasant experience
Aug 2021 • Family
Not impressed, very unpleasant member of staff who cticised and threaten to "throw you out" if you close a fire exit to avoid getting a chill on elder members of the family.
Supposedly its the entry to the go kart area, not sure how that works with Health and Safety or Fire regulations.
Won't be returning...
Written August 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
All our doors leading in & out of the building are marked as fire exit doors as this is a legal requirement, it is not however illegal to use more than one as an entry point for customers, delivery’s or staff, this is up to individual businesses. You also left out the part on this review where you verbally abused my 62 yr old cook! Had I been in that day you would of been removed from my establishment. Other customers where disgusted at your behaviour
Written August 30, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

StAnnes1983
Lytham St Anne's, UK33 contributions
A solid play barn
Feb 2020 • Family
Visited with children ranging from 3 to 8. All the children enjoyed their time here. We went early so it was quiet but was filling up as we left. Would return.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Col Lawrenson
Hunton, UK30 contributions
Run Down and Tired 💤 💤 💤
Aug 2019 • Family
For a rainy day it did the job, but the standard is poor and run down, uncared for and neglected. As you can see from the “inviting” sofa.

Kids had run but will not return, 20 minutes down the road for an extra £5 each you can go to Airbox Bounce at Cramlington. This will be our next trip, it is true “you pay for what you get” and in this case is very little and poor.
Written September 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MelC4
1 contribution
A Ray Of Sunshine On A Very Rainy Day !!
Jun 2019 • Family
I visited this soft play yesterday with my three children aged 5,4 and 14 months, it was great fun !! My children were thoroughly entertained with the multi task play area there was something for all ages and abilities including a climbing wall and a football pitch which was brilliant . My kids particularly enjoyed the big waves slide and all the rope bridge. My little one has never really interacted in the ‘soft play world’ yet but had a lovely time in the baby area with all the age appropriate toys/walkers/ activity tables etc.
Toilets and changing facilities were fine they’re much the same in these places but nice and clean so that’s all we could ask. Food seemed nice my kids are a bit fussy but there was no complaints, except when we had to leave!! My daughter was upset as she had lost a toy out of the 20p machine but the manager resolved this for her and gave her a new one to avoid the upset , lovely friendly staff thank you!
Written June 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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