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Review Highlights
Very nice spa

This is a nice spa. Men's room has a TV, hot tub, sauna, and steam room. My massage was excellent... read more

Reviewed September 16, 2017
Bima01
,
Birmingham, Alabama
via mobile
Relaxation

Beautiful spa..services are over priced for the experience. I have been to numerous spas across... read more

Reviewed April 5, 2017
SROSE6
,
Prospect, Kentucky
via mobile
Read all 24 reviews
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Traveler Overview
  • Excellent64%
  • Very good16%
  • Average4%
  • Poor4%
  • Terrible12%
4 weeks ago
“Fabulous Visit”
Oct 13, 2018
“Heavenly Spa Visit”
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4000 S Sandestin Blvd, Hilton Sandestin Beach Golf Resort & Spa, Miramar Beach, FL 32550-4279
+1 850-622-9595
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Reviews (24)
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1 - 10 of 24 reviews
Reviewed 4 weeks ago via mobile

Can’t say enough about our visit to Serenity Spa. The staff was very professional, welcoming and accommodating. The spa accommodations were very nice and I felt welcome to stay as long as I wanted to use the amenities. I will definitely be returning to Serenity...More

Thank beths414
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded 3 weeks ago

Dear Beth S, We are overjoyed to know you had a fabulous spa day with us at Serenity by the sea Spa! We are so pleased our team made you feel welcome and we will share your kind words with each of them. We look...More

Reviewed October 13, 2018 via mobile

Best massage ever by Claire! Seriously! This spa is top notch. Wish I could give it more than five stars.More

Thank Diane C
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded 3 weeks ago

Dear Diane C, We are so pleased to know Claire provided you the best massage ever! We will share your kind words with her and look forward to your next heavenly spa visit with us at Serenity by the sea Spa. Kind Regards, Shanelle Lucas...More

Reviewed August 7, 2018 via mobile

I was so excited for my spa day, but ended up quite disappointed in Serenity by the Sea. So many things went wrong. First, the price listed on the mobile site for the Harmony package I received was 135. I asked the lady on the...More

Thank rachyray2018
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded September 14, 2018

Dear rachyray2018, First and foremost we apologize for the delay in response. We are sorry to learn you felt our website was misleading in regards to our Harmony Package. We can assure you our site has always included detailed information regarding our 20% service charge...More

Reviewed May 7, 2018

I love love this Spa. From the moment you check in - you feel special. MASSEUSE Linny ( who has been voted best masseuse in Destin for several years ) has magic hands and will give you a massage you will never forget. There is...More

Thank waltzingmatilda1955
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded May 16, 2018

Dear Waltzingmatilda1955, We are overjoyed to know you had a 5 star spa day while visiting us at Serenity by the sea Spa! We are so pleased to know you enjoyed your time with Linny and will share your kind words with him. We look...More

Reviewed September 16, 2017 via mobile

This is a nice spa. Men's room has a TV, hot tub, sauna, and steam room. My massage was excellent. I had the Ocean Breeze. I was disappointed that we couldn't use the Hotel pools. Otherwise I would give 5 stars.

Thank Bima01
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded September 22, 2017

Dear John F, We are so pleased to know you enjoyed your spa day at Serenity by the sea Spa. We appreciate your feedback and look forward to your next relaxing afternoon at the spa! Kind Regards, Shanelle Lucas —Spa Director

Reviewed July 6, 2017

My wife and I came for a massage on our trip to the beach and were not disappointed! My wife got the mother-to-be massage and a pedicure. I got the Serenity by Design massage and enjoyed the amenities in the locker room. My wife loved...More

Thank liltony5
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded July 14, 2017

Dear liltony5, We are overjoyed to know that you had a fantastic experience while joining us at Serenity by the sea Spa! We appreciate your kind words regarding our staff as well as the amenities in our private lounge areas. We are so pleased you...More

Reviewed April 5, 2017 via mobile

Beautiful spa..services are over priced for the experience. I have been to numerous spas across the country. The spa is well kept and the staff is attentive. More choices of teas and snacks. The dried fruit was mostly raisins and the barbQ mixture is good...More

Thank SROSE6
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded April 6, 2017

Dear SROSE6, Thank you for sharing your feedback with us at Serenity by the sea Spa. We appreciate your ideas and will share them with our entire spa team. We are delighted to know you enjoyed your service as well as your therapist. We hope...More

Reviewed March 10, 2017

My friend and I did a girl's trip to Destin and stayed at the Hilton Resort. While there, we visited the spa twice. The first day, we each booked the Tranquility package, which included a 50 minute aromastone massage, a 50 minute facial, and a...More

2  Thank Massdane
HSBGeneralManager, Spa Director at Serenity By the sea Spa, responded to this reviewResponded March 15, 2017

Dear Massdane, We are so pleased to know how much you and your friend enjoyed your spa day during your girls' getaway trip! We are delighted to know that Jerralyn, Rebecca, Cathy and Su made your afternoon more enjoyable and will share your kind words...More

Reviewed February 14, 2017

Took a girls trip to The Hilton Sandestin over the weekend and spent the day at the Serenity Spa. When I say "the day," I literally mean the entire day. The spa has all amenities you could want- whirlpool, fitness center, sauna, steam, showers, and...More

Thank sdstaff382
HSBGeneralManager, Assistant Spa Director at Serenity By the sea Spa, responded to this reviewResponded February 21, 2017

Dear sdstaff382, We are overjoyed that you enjoyed your spa day with us at Serenity by the sea Spa! We are so pleased that you found plenty to indulge in during your day of relaxation and hope you were able to take a nap in...More

Reviewed January 12, 2017 via mobile

Had a wonderful deep tissue massage that actually put me to sleep, (thanks Claudia!) this never happens! And then had a very awkward experience with a guest which I shared with the manager Kyle, he was very apologetic and took care of me by providing...More

Thank lukec498
HSBGeneralManager, Assistant Spa Director at Serenity By the sea Spa, responded to this reviewResponded January 17, 2017

Dear Luke C, We are delighted to know you enjoyed your afternoon with us at the spa. We are so pleased our team was able to make your visit more enjoyable and provided great customer service! We look forward to your next relaxing afternoon with...More

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