Shore Excursions Asia
Shore Excursions Asia
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Shore Excursions Asia (Shore Excursion DMC) offers a myriad of tours and activities for cruise ship passengers around the globe. Experience everything Asian countries have to offer!
Ha Long, Vietnam
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
72 reviews
Excellent
65
Very good
4
Average
0
Poor
2
Terrible
1
soxfan1975
Needham, MA234 contributions
Jan 2020
This company set up a tour for myself and seven other cruise ship passengers visiting Toba, Japan. I would highly recommend the five-hour excursion, which was led by a very good guide in Japan, Yuko, which visited the Grand Shrine and Okage Yokocho shopping area at Ise, Futami Okitama shrine and Meotoiwa, and Pearl Island at Toba. Yuko and the driver met us in a very comfortable modern van Yuko, one of the most professional and articulate guides we have ever employed, spoke English fluently, and her explanations of the sites we visited, and especially of Buddhism and Shintoism, were very clear and helpful. The email communications to set up the tour were handled by the Sandra at Shore Excursions Asia. Their email system sometimes does not work seamlessly, but otherwise, there was no problem and I would highly recommend booking with this company, and also using a similar itinerary when visiting Toba. We particularly enjoyed the Grand Shrine and the Okage Yokocho shopping area. We felt that we saw a lot during this excursion.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear soxfan1975,
Warmest greeting from Shore Excursions Asia!
Thank you so much for sharing an excellent review on Trip Advisor.
We are all glad to know that your trip was going great with Ms. Sandra's assistance. We will share your compliments with all the staff who contributed. Your satisfaction means a lot and inspires us to try day by day to bring more brilliant trips for our clients in the upcoming time.
Our team and Sandra look forward to welcoming you back in the near future!
Sunny Regards
Ha, Nguyen Thi Thu
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LEL
7 contributions
Jan 2024 • Friends
Looking to tour SE Asia, I found Shore Excursions Asia through a Google search. They turned out to be a great find. All the more because they stuck by our group through the COVID crisis, which interrupted our plans. In 2022 our stellar agent Lynn Nguyen was putting together a complicated itinerary focused on the Angkor region in Cambodia and wrapped around a 2023 cruise from Singapore to Hong Kong. Then abruptly the cruise line cancelled the voyage. Lynn took it in stride, and when we booked the rescheduled cruise for a departure in 2024 she resumed planning for us almost exactly where we left off. The final itinerary included visits to Pnom Penh, Angkor Wat and surroundings, and Singapore before embarking on the cruise, excursions from the cruise to Ho Chi Minh City, Hue and Hanoi, and finishing with a post-disembarkation day in Hong Kong, the whole delivered at a very reasonable price. And keep in mind that as an American, the procurement had to be accomplished by email with Lynn in Hanoi. It went smoothly because Lynn is a great communicator and a charming person, as we absolutely confirmed when we finally met face to face in Hanoi. You could worry about all the elements in a package of services like this, but Lynn and Shore Excursions Asia made it happen without a hitch. When I next tour Asia, and I hope to do so, my first call will be Shore Excursions Asia.
Written February 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gwen C
Ottawa, Canada7 contributions
Dec 2019
We used Asia Shore Excursions for our stop in Mumbai. We knew Mumbai would be a busy port and opted for a private excursion rather than the cruise ship excursion. The best thing we did. Communication was excellent from start to finish. The itinerary provided was perfect, we made one small change and Alex was open to our request. Tour Guide was on time at the gang way, which is important in this part of the world. Wonderful information was provided and we did not feel rushed. Will certainly use this Company again!
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 153gwenc,
Warmest greeting from Shore Excursions Asia!
Thank you so much for sharing an excellent review on Trip Advisor.
We are all glad to know that your trip was going great with Ms. Alex's assistance. We will share your compliments with all the staff who contributed. Your satisfaction means a lot and inspires us to try day by day to bring more brilliant trips for our clients in the upcoming time.
Our team and Alex look forward to welcoming you back in the near future!
Sunny Regards
Ha, Nguyen Thi Thu
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie
United Kingdom4 contributions
Nov 2022
The itinerary crafted by Shore Excursion Asia allowed ample time for reflection, while also showcasing the city's vibrant present and hopeful future. From the tranquil Hiroshima Castle to the scenic Shukkeien Garden, each stop on the tour offered a glimpse into the rich cultural heritage and natural beauty of the region. Hiroshima shore excursion was a truly impactful experience.
Written June 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
crussell1225
Duluth, MN10 contributions
Oct 2023 • Friends
We booked 3 separate excursions with Shore Excursions Asia (S.E.A.), on a circle tour of Japan on Holland America's Westerdam in mid-October 2023. (Miyako, Sasebo and Kochi). Far, far superior to the excursions we had from the ship. Not only less expensive, but fewer people on the tours, we visited wonderful sites, and the guides, for the most part, were exceptional. Do not be put off by the fact that your deposit with S.E.A. will be processed in Vietnamese dong, it works! On one tour, extra people signed up at the last minute, and we got a cash refund (in yen) when we boarded the bus for the tour! I wish we could have booked more excursions with Shore Excursions Asia!
Written December 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don C
1 contribution
Nov 2023 • Family
We booked the 6 hour Halong Bay cruise through Jodi of Shore Excursions Asia. Jodi, the travel advisor, was excellent. She was experienced, very professional, never pushy, and answered our questions timely.
The Halong Bay cruise was a wonderful experience and certainly exceeded expectations The tour guide, Tuyen was terrific. Spoke good English and humorous.
I have no hesitation in recommending Jodi and Shore Excursions Asia to anyone seeking excursions in Vietnam.
The Halong Bay cruise was a wonderful experience and certainly exceeded expectations The tour guide, Tuyen was terrific. Spoke good English and humorous.
I have no hesitation in recommending Jodi and Shore Excursions Asia to anyone seeking excursions in Vietnam.
Written December 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paula L
5 contributions
Aug 2024 • Family
We used this company for excursions off our cruise n Japan. It was the only company I found that was willing to pick us up and drop us off at the pier. We are a family of 8 ranging it in age from 7-77. I worked with Felix online. He tailored 4 tours at 4 ports, to my requests, sometimes making excellent suggestions. Felix was always timely in his responses, flexible when I made a last minute change, and an excellent communicator. It was a pleasure dealing with him.
As to the tour guides themselves, 2 out of 4 were excellent, one was good, and one was not. I thought 75% was a good success rate. Better than other companies we have used.
All four buses were clean, comfortable and spacious. The air conditioned buses were greatly appreciated in the heat of Japan in August. The drivers were all good.
I would definitely recommend using this company for shore excursions.
As to the tour guides themselves, 2 out of 4 were excellent, one was good, and one was not. I thought 75% was a good success rate. Better than other companies we have used.
All four buses were clean, comfortable and spacious. The air conditioned buses were greatly appreciated in the heat of Japan in August. The drivers were all good.
I would definitely recommend using this company for shore excursions.
Written August 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Itza M
3 contributions
Dec 2023 • Friends
We had the most amazing experience in our Shore Excursions. We were a large group of 26 (friends and family) with all kind of requests. Lynn at Shore Excursions Asia manage to pleased all of them, with great taste and plenty of surprising details. We hire activities in 8 different ports across Thailand, Vietnam and Hong Kong… they were all perfectly coordinated. He had the most wonderful vacation and experience in Asia, thanks to Lynn and Shore excursions Asia. We wished we had more time to visit!!!
Written January 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regina
Hanoi, Vietnam4 contributions
Jan 2023 • Family
The Halong Bay cruise provided by Lucy, Emma, and their team was the best shore excursion we had. Their professionalism, fluent English skills, and personable manner made the entire experience smooth and enjoyable. From the quick and easy email confirmation to the reliable pick-up in a clean, air-conditioned van, everything was well-organized. Boarding the beautiful traditional boat at the local harbor allowed us to explore the breathtaking bay with a perfect balance of guided tour and personal experience. The delicious Vietnamese meal served on board catered to different dietary needs, including vegetarian options. With a tour size of 14, the excursion accommodated various preferences, whether it was climbing the steps or enjoying the beach. We highly recommend this cruise and would rate it 10/10. We look forward to booking with this company again, particularly if Lucy is handling it.
Written June 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ginangmilyonarya
Los Angeles, CA184 contributions
Sep 2023 • Family
Our tour guide Yoshiko did an amazing job in showing us her hometown Nagasaki. She also had a moving story of her own family's connection with the bombing which made this visit very real for all of us.
Nagasaki has truly risen from the ashes but the stories remain.
The coordination was a little off about meeting time due to cruise rescheduling issues related to a storm thus making our Nagasaki port stop totally off and our coordinator apparently was out of town and not reading my emails about change in requested tour time. This miscoordination made my entire group of 19 wait for almost 2 hrs at the port!!!
But Yoshiko and driver upon finding out about our wait rushed to meet with us and arrived earlier than their anticipated schedule.
We so so appreciate them, their culture, and of course the tour! We will definitely use them again in a heartbeat!
Nagasaki has truly risen from the ashes but the stories remain.
The coordination was a little off about meeting time due to cruise rescheduling issues related to a storm thus making our Nagasaki port stop totally off and our coordinator apparently was out of town and not reading my emails about change in requested tour time. This miscoordination made my entire group of 19 wait for almost 2 hrs at the port!!!
But Yoshiko and driver upon finding out about our wait rushed to meet with us and arrived earlier than their anticipated schedule.
We so so appreciate them, their culture, and of course the tour! We will definitely use them again in a heartbeat!
Written September 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, I realize that because of the spread of the corona virus, this is probably a very serious time for you with regard to tours in Asia, particularly concerning shore excursions off of cruise ships. Nevertheless, I would respectfully like to inquire about the possibility of refunds on tours for which I submitted partial payments to you. We were passengers on the Holland America ship Westerdam. I have sent emails but have had no replies to date.
Written March 8, 2020
Hello orioncruiser,
I have checked with Sales - Who is working with you. She confirmed to sent you email already. If you still haven't received any email yet, please send email to info@shoreexcursions.asia.
Thank you very much and looking forward to hearing from you,
Best regards,
Thu Ha
Written March 9, 2020
Has the Japan shore excursion office closed down? The contact email address is not available anymore and I have not received any response from my enquiry.
Written December 1, 2019
Hello Stanley H,
Yes, we are still working. However, this email system sometime has an issue. I will check with our Sales Team and contact to you within 24 hours. Please double check your junk mail and Spam email as well. Thank you so much.
Written December 2, 2019
Hi there my family and I are heading to SE Asia on a cruise in a couple of weeks and did book through Shore Excursions for each port. Did you get any confirmation prior to departure? I have reached out a few times and have received no response back. We did put 1/2 down already via their payment link. Any advice would be much appreciated. Thank you for your time. Yvette
Written November 29, 2019
Hello, yes we did receive confirmation but it took a few day after the payment. We ended paying in full just before the cruise started because it turns out it is difficult to pay half each time separately on each excursion because you need to give the correct amount because they dod not give change , the only accept dollar bills printed after a certain year etc. so I would recommend that you pay in full just a few days before the cruise starts.But you definitely should receive a Service Voucher for the tours you booked with the information of the guide etc. before the cruise starts. do not hesitate to reach back to them for that.
I hope this helped.Have a lovely cruise!Regards,
Veronique
Written November 30, 2019
I have booked shore excursions with this company.. how will i know where and when to meet them on the morning of excursion as i havent received any notification by them plus I will not have wifi on the boat?
Written September 2, 2019
Yes they will be waiting for you with a sign with your name on it. When they send you your information make sure to print out the cell number of your tour leader that is picking you up.
When we arrived in Ho Chi Min City we couldn’t find him at first bc there’s so many people waiting and holding signs.
I asked a local guy waiting for another party to call my tour guide. It seems we walked right past him.
Have no fear Shore Excursions will be there
Jeff
Written September 5, 2019
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