Bimini Undersea
Bimini Undersea
4.5
Scuba & SnorkellingAdrenaline & Extreme ToursBoat ToursDolphin & Whale Watching
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
Welcome to Bimini, a Water Enthusiast’s Paradise.Journey to the most beautiful sites to snorkel, dive and explore. Let us show you Bimini’s historical and inspirational destinations.We are a world class full service Water Sports and Scuba Diving Center.We offer Scuba Diving, Snorkeling, SNUBA®, Wild Dolphin Adventures, Mangrove Boat, Kayak and Paddleboard tours, rentals, and more. Our professional staff is courteous, helpful, and friendly. We are highly experienced in all aspects of our activities and are dedicated to providing the best guest experience possible.
Bimini, Bahamas
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Travelers talk about
(5 reviews)
(64 reviews)
(55 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles271 reviews
Excellent
231
Very good
10
Average
6
Poor
9
Terrible
15

ericaallen730
Boca Raton, FL2 contributions
5.0 of 5 bubbles
Mar 2020 • Friends
Came on a day trip from FL with a group of divers and Pablo and his team were excellent hosts and safety divers. Although our trip had to be rescheduled 4x due to weather, Pablo was very flexible in getting us down to the Bahamas. I would definitely recommend the team at Bimini Underseas for experienced divers wanting to dive in Bimini.
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris C
1 contribution
5.0 of 5 bubbles
Dec 2019 • Solo
Dove with Pablo and company, a relaxed and transcendent dive. Five different hammerheads slowly cruising around our group was a definitive bucket list item checked off the list. I HIGHLY recommend, especially at a fair price, inclusive of Balearia transport and Hilton accommodations. Next time will use my head more and schedule visit to Bimini Shark Lab Center.

Thanks, Pablo.

Chris
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam G
2 contributions
5.0 of 5 bubbles
Mar 2020
“Awe” (an overwhelming feeling of reverential respect mixed with fear or wonder, produced by that which is grand, sublime, extremely powerful, or the like) is the feeling when first laying eyes on the beautiful, iconic, apex predator passing before our eyes.

"The Great Hammerhead Dive” with Bimini Undersea, was one of the most EPIC dives of my life! Thank you Pablo for putting together this epic "Daycation" for our South Florida group. Can't wait to get back to Bimini to see them again!
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jackie H
6 contributions
5.0 of 5 bubbles
May 2024 • Family
Before booking this adventure, I read all of the reviews and have decided that words cannot describe this adventure once on the boat. Before getting to the boat, there was a long wait and arduous process getting checked in. It was hot and slow. After we got on the boat, they immediately gave us all a bottle of water as we took off. During the 25 minute boat ride to the middle of the ocean while they systematically passed out life jackets, goggles and fins. We arrived at a spot (not too far from the ship wreck), every one jumped in. I had trouble with my goggles sealing and they tried to help me, but it still leaked. They switched it out with another pair that worked GREAT! The sharks swam around with us. Initially they were deep down, but they started swimming nearer and nearer until they almost bumped into us. We were in the water about 15-20 minutes before they had us get out. I think it was more than enough time to look at these terrifying creatures! Some of them were HUGE! We counted about 25 sharks! Once back on the boat, they fed the sharks while we watched the feeding frenzy!! I could hardly believe I was just in the water with them! On the ride back, they gave us a decent sized cup of rum punch. They had extra and gave some of us a second cup, so we were definitely feeling pretty good on the way back. The blue waters were so lovely to look at. We were thrilled with the trip and the crew. They were professional, courteous and cautious for our safety. I highly recommend this adventure!
Written June 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dewalt K
Fort Lauderdale, FL27 contributions
5.0 of 5 bubbles
Mar 2020 • Friends
We were lucky enough to have 6 Great Hammerhead sharks visit us during the dive. Everything was well organized and Pablo and team kept us informed the entire time. The 1 tank dive had me wondering at first if it's worth it but I ended up staying down for 90 minutes so it was well worth it at the end.
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Whitney H
1 contribution
1.0 of 5 bubbles
Feb 2020
If I could give them a negative 10 I would! The captain was so ill prepared that he didn't fill the boat with gas! We were stuck in the middle of the ocean with our 6 and 8 year old scared boys for a couple hours. They agreed to a reduction in price, but never gave it to us. We were charged the full price for not even receiving the full day...we had to be towed back!!! It was awful. They are liars...don't use them! They lied to our credit card company even though we have proof of the reduction in price!
Written April 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are sorry about this whole situation. However, as much as we're sorry for the inconvenience we caused to you and your family, we find it unfair to have received 2 separate 1 star reviews (one from you and one from your husband) with the sole purpose of hurting our score. Nonetheless, just like we stated on your husband's 1 star review, we have notified AMEX about your partial refund, and you should've received it by now. Once again, we're very sorry to have inconvenienced you, and we hope you come back to see us again, and give us the opportunity to make things right for you.
Written July 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

technicolor_diver
Boca Raton, FL46 contributions
5.0 of 5 bubbles
Mar 2020
I decided last minute to have this amazing experience. I had reached out and was greeted by Pablo. Pablo form the moment we started talking i could tell was a nice super nice guy. He is very communicative and answers all your questions. Everyone on the dive was awesome. The crew was friendly and helpful. I am definitely going back and bringing a bunch of my dive buddies.

For the experience it was not lie other shark dives I have done before. If you follow the rules you will have an amazing experience.

I am a novice underwater photographer and used my new camera for the second time and came back with some amazing pictures and videos.

I cant rave enough of how amazing a time that was had by everyone on our trip. even walked away with 9 new dive buddies. Have a trip coming up again in a month and cant wait!

Thank you again Pablo and the crew and staff

I attached a photo or two.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen Watz
Greenville, PA1 contribution
1.0 of 5 bubbles
Nov 2019 • Friends
I booked several trips which were all cancelled over the course of several months. Booking as far back as November and rescheduling 3 times. Pablo was extremely disorganized and unprofessional. Trying to get my final refund was a joke. I do not recommend. Next time I book it will be with a reputable charter.
Written March 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for reviewing. We're sorry you had a negative experience, and we hope you give us a chance to show you the beauty of our underwater paradise someday. For anyone reading this, here's the facts on this matter: - The customer booked 1 trip (not three) which ended up being rescheduled 3 times due to weather / ferry cancellations. This very seldom happens, but it happens. - It is because of our organizational skills and professionalism that the rescheduling process was achieved 3 times, on a quick and seamless fashion. - By the time a refund was requested, we had been shut down for 2 weeks due to events related to COVID-19, and it took us 2 weeks to amass the funds in order to fully refund the customer. Nonetheless, we wish things would've been different and the customer would've been able to enjoy her Great Hammerhead Encounter. We hope reading the customer's review does not influence your decision to book a water adventure with us. Please know that even tough we're a small business, you can always count on us doing the right thing for our customers.
Written July 14, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SophieLan625
Denver, CO15 contributions
5.0 of 5 bubbles
Mar 2021
Pablo was super helpful when I called to inquire about a potential dive trip. Even though they are temporarily closed, he took the time to give me a ton of tips and answered a lot of questions. Great customer service, I wish they are open!
Written March 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

perhapstomorrow
Chicago, IL12 contributions
1.0 of 5 bubbles
May 2016 • Couples
You want to swim with dolphins in the wild, right? And snorkel the sunken ship, right? That's why you came to Bimini instead of some other exotic location, right?

We planned to take part in three Bimini Undersea activities:

Dolphin Swim
Shark Encounter
and Sapona Snorkel Tour

We had discount vouchers for these tours through myVegas.

I walked down to Bimini Underseas building. The employee said there may not be enough people to run the tours, but also would not start any sort of waiting list. (head scratch here). How will you keep track of who wants the tour if you don't write down names? Why not simply hang a clipboard? When there are the minimum 4 people, it's on?

Our group for Dolphin swim eventually had a whopping 8 people standing in his office when he cancelled--more than enough to run the tour.

I asked if he could email me or contact me when he knew he had enough people for any of the outings. He reluctantly said ok, but no email ever arrived.

He said no shark encounter excursion exists. (even though we had a voucher for it).

Then we returned to Lirrica (who hopefully gets a raise) at the Hilton Casino window--(this is the location to redeem myVegas discount vouchers for these trips) who booked the available two excursions for us. No muss. No fuss. I explained the difficulty I had booking directly at Bimini Undersea building, and she said no problem-- to book through her.

Got up early to squeeze in breakfast and make it to the Underseas building for the Dolphin Swim (remember, the reason we chose to come here at all). Yep, you guessed it--cancelled.

Also cancelled was the Sapona trip. So basically they offered no trip at all while we were there. None. The employee did not attempt to contact any other outfit to take us until the group of stranded would be (cancelled by Bimini Undersea) Dolphin seekers started suggesting other boats (which are few and far between on short notice).

I highly recommend you have a back up plan for these activities. If you mainly want to swim with the dolphins or snorkel the Sapona or have a shark encounter, avoid huge disappointment and mass confusion (and a good deal of apathy on the part of the Bimini Underseas staff) and book somewhere else.

As we stood in the Bimini Undersea building many people came and went. They inquired when the excursions would be going out. All were told, "Unknown, just check back." Huh? Isn't that their ENTIRE job at the desk--to book excursions?

If all the hassle to arrive to Bimini is undertaken only to be disappointed about the activities you came to Bimini to participate in, then what's the point?

After Bimini Undersea cancelled, Jenny from the Yoga Center in town graciously agreed to take us all very very last minute. A huge thanks to her and her captain. I highly highly recommend you call them instead...
Written May 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're truly sorry to read about your negative experience, however, we would like to clarify a couple things on your review. 1.- Yes, we gladly accept My Vegas vouchers, however, as stated in the vouchers, an advanced reservation IS REQUIRED in order for us to assign a boat/captain/staff and to save your space in the tour. Clients who just "walk in" are always welcome, but are also subject to adjusting to whatever tour/dive is already confirmed for that day, as long as we reach our minimum numbers and as long as there is space available on the boat, which was the reason you were not able to take the tour the first day you came to us. 2.- We avoid contradicting our customers, but claiming that we do not have a waiting list is completely false! This list is our lifeline and it is thanks to this list that we're able to provide water adventures to a large part of our clientele. We call, text, e-mail and even look for clients in person when necessary. As a matter of fact, we have a saying here; "Nobody gets away" as we have a great track record or finding customers when their excursions open up! 3.- As for your Sapona shipwreck Adventure, it was cancelled due to the minimum quorum not being met. This is more likely to happen during the off season. For cases like these we have a smaller boat that we use, but unfortunately, that boat had already been reserved by another customer who booked a private tour a few days earlier. Once again, making a reservation in advanced is key! 4.- Lastly, the morning of your Dolphin Expedition, our boat developed a mechanical issue and we were forced to cancel the tour, but not without reaching out to other providers in the island (even if they are our competitors) in order for you to enjoy the tour and for us to honor our commitment with you. That's the reason you ended up enjoying the tour with another provider. We find it interesting how doing this for yo seemed to backfire on us. To recap, for anyone reading this; Please make a reservation with as much anticipation as possible in order to save your space, boat/dive master for your tour, and if for any reason we can't carry out a service, you can be sure that we'll outsource it with anyone in the island, as our goal is to always be able to provide the service that we committed to, and show you the beauties of our little island called Bimini!
Written July 28, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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