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Address: New Providence Island
Phone Number: (242) 363-3000
Website

TripAdvisor Reviewer Highlights

Read all 168 reviews
Visitor rating
  • 47
    Excellent
  • 41
    Very good
  • 34
    Average
  • 24
    Poor
  • 16
    Terrible
Great massage but pricey

Ambience: very nice and calming Lots of privacy , lockers and chafe rooms Pricey as expected but they are specials from 8am to 11am and 5pm to 8pm where the mandatory 20% gratuity... read more

4 of 5 starsReviewed May 7, 2016
UshasriG
,
Clarendon Parish, Jamaica
via mobile
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168 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Orlando, Florida, United States
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

The place is beautiful. The therapists we had seemed like they were not that good and had rough hands. We also never received the 20th anniversary offer they had and we called on. False advertising! It's on the Atlantis web site. This makes them both look bad. Atlantis said there was nothing they could do about it because they were... More 

Helpful?
2 Thank Bobby B
Clarendon Parish, Jamaica
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

Ambience: very nice and calming Lots of privacy , lockers and chafe rooms Pricey as expected but they are specials from 8am to 11am and 5pm to 8pm where the mandatory 20% gratuity is taken off and you only have the7.5% vat charge which makes the pinch less painful. Check prices properly as online prices are different from what was... More 

Helpful?
1 Thank UshasriG
west haven ct
Level Contributor
48 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 24, 2016

Rainy day? Go pamper yourself at the spa! Manicure already messed up from too much beach and pool? Go get a shellac manicure at the spa! Hungover? Yup, go to the spa...... Beautiful facility with tons of ways to relax and pamper yourself; not much more costly than an upscale spa at home, enjoy!

Helpful?
Thank chris s
Farmington, Michigan
Level Contributor
103 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 23, 2016

As with most spa services, the Mandara is not cheap indulgence. However, the facilities are beautiful and the services offered are full range. The service was excellent and my wife thoroughly enjoyed it. Happy wife, happy life.

Helpful?
Thank pschonschack
Hong Kong, China
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 17, 2016

I've booked a massage at the Mandara Spa at Atlantis; where I was not an in-house guest. The taxi dropped me off at the Coral Tower whereby a staff at the Bell Captain told me to go pass the Casino to Royal Tower for the Spa. And 10 mins of walk, the security staff stopped me as I wasn't an... More 

Helpful?
Thank friday0206
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 13, 2016

We booked our appointments the day of. Once we checked in we went to our respective lounges where there were steam rooms and saunas. Once its time for the massage you're escorted to the top level where you wait for your terapist. It was a very nice and relaxing place, had a great therapist named Zena who was extremely professional.... More 

Helpful?
Thank Rith K
Montreal, Canada
Level Contributor
345 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed March 6, 2016

This spa is beautiful when you first walk in. My appointment was at 5 and I was still siting on bench waiting at 510. I had to get up and ask where was my hair stylist was, not very pleasant. It took about 55 minutes to wash and blow dry. I would say in the top 3 worst hair do's... More 

Helpful?
1 Thank Nancy L
Zurich, Switzerland
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 26, 2016

For non atlantis hotel guest it is quite taff to get there. On my way from casino to the Spa I was two times asked about my room key. I Told them that I am on the way to check out the Spa. They said I am not allowed to pass here without Hotel key Card. I asked about an... More 

Helpful?
Thank frederic642
San Diego, California
Level Contributor
72 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed February 10, 2016

I booked the 50 minute hot stone massage. I arrived almost two hours early so I could use the amenities before my treatment. Checking in took a little while, I am still not sure what took so long. Once checked in myself and my friend and two other ladies were showed around all together. When it came time to give... More 

Helpful?
1 Thank kfoley
Lewiston, Idaho
Level Contributor
133 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

The check-in process to make the initial appt took about a half hour. The staff were aloof, but considering the behavior of some of the other guests (terribly rude), i'm only mentioning it. They were professional in every way. Check-in was quick, with gender specific amenities and staff. Of note, make sure you arrive 1/2 hr- 1hr early for your... More 

Helpful?
Thank happy_go_lucky_guy

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