Cheryl's Bahamas Taxi and Private Tours

Cheryl's Bahamas Taxi and Private Tours

Cheryl's Bahamas Taxi and Private Tours
5
About
Nassau, Bahamas

Awards
Travelers' Choice
2023

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Travelers talk about
(73 reviews)
(31 reviews)
(25 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,080 reviews
Excellent
969
Very good
49
Average
19
Poor
15
Terrible
28

Carrie N
Portland, ME441 contributions
5.0 of 5 bubbles
Feb 2020 • Family
Cheryl and her amazing staff, we had the pleasure of working with Jeremy, were professional and friendly. My husband three year old son and four month old daughter used Cheryl’s taxi service to travel from Nassau international Jetport to the local Nassau grocery store (to pick up the necessary staples for our week long vacation) ending at the Beach Tower at Atlantis Paradise Island. We told the transportation personnel at baggage claim we were using Cheryl’s Taxi service and were escorted like royalty to our air conditioned van. My husband and I had a much appreciated Bahama Mama waiting for us in the van. After waiting in line at customs, we were sweating and tired from chasing our toddler and the drink tasted amazing. They even has a Capri-Sun for my son! He appreciated his juice too! If needed Cheryl will have car seats (infant through booster seats) for your children too.
We reached out to Cheryl via WhatsApp (Facebook application which can be downloaded onto iPhone) and continued our conversations using that platform.
We also had a nice dinner at “The Fish Fry” Cheryl set it up for us on our second night in Nassau. I highly recommend this dinner experience if you want to enjoy fresh local Bahamian food.
I cannot express how grateful we are to have a driver that we trusted available for our entire vacation and whom were so professional. We will be recommending Cheryl to all of our friends and family traveling to and from the Bahamas and will be using their services on future trips! Thanks again for your fantastic service.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris H
1 contribution
5.0 of 5 bubbles
Dec 2019
Booked Cheryl's Bahamas for transfer from NAS airport to Atlantis at the last minute. They were incredibly helpful and accommodating, communicating through e-mail to confirm the booking, number car seats needed for our two small children (provided free of charge) and when I had an issue with my credit card, they still still confirmed the booking and allowed me to pay on arrival. Two women were waiting for us at baggage claim, escorted us to the waiting vehicle and were able to arrange for a return trip on the spot. No hard sell, just a very helpful gesture, with no upfront commitment allowing me the option to use on my return. The driver provided a "tour" as we drove to Atlantis, filling us in on interesting history along the way. Was a safe and courteous driver and the vehicle was clean. The entire experience was top notch and I'd highly recommend to anyone looking for safe, reliable, professional transportation service.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Holly R
Pittsburgh, PA370 contributions
5.0 of 5 bubbles
Feb 2020
We stayed at Atlantis and I inquired first with them about transportation
to and from the airport and the options were: as a group with stops along the way for $34 or a private car for $200. So after reading trip advisor reviews on Cheryl's taxi I reached out via email for a quote on our trip. Round trip price with one 20 min stop from airport to Atlantis was $116. The driver waited for us when our plane was delayed upon arrival, and he was promptly at our hotel upon pick up at the designated time. It was the same driver both rides and he was friendly and an excellent driver, we felt safe the entire time. I must mention when I was emailing
to get my estimate one of the questions was Are we celebrating anything? And we were celebrating our 25th anniversary, so when our driver got us from the airport he had a little gift from Ms. Cheryl he said. Very nice added touch and we appreciated how easy the booking process was all the way to our final drop-off upon leaving. Very professional service!
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LNH
Newmarket, Canada7 contributions
5.0 of 5 bubbles
Jan 2020
I have been using Cheryl exclusively for the last 5 years. As a travel agent, I am very particular about service, as I like to be able to book my clients with reliable and courteous tour and transfer operators. I have had the pleasure of having utilized Cheryl's transfer service the last 4 years for my own personal travel. Not only does Cheryl go above and beyond all service requests, her drivers are personable and very knowledgable about the islands. It is just so wonderful to enjoy a transfer while a seasoned driver explains all the sites that you are seeing while providing a smooth and safe drive to your hotel.

On my last trip, one of my client's had a delay on Air Canada by over 2 hours. She called Cheryl's transfer about 1hr prior to her original scheduled pick-up and she was immediately reacommodated with a later pick up time. This was so refreshing, as a lot of operators would fail to do so at such late notice.

If you want a seamless and professional transfer or tour service provider, Cheryl's is the way to go.
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

katster88
New York City, NY81 contributions
5.0 of 5 bubbles
Mar 2021
Cheryl is truly the best. We've been using her for years for her clean cars, always included car seats and cheerful staff.

When we arrived in Nassau this year we made the mistake of just waiting for a cab because we didnt bring our kids and didnt need a car seat. While the driver was very nice, his car was run down with no air conditioning.

On our return, we called Cheryl (I should have called her for our arrival as well), she answered the phone promptly and picked us up on time in a clean, well taken care of vehicle.

She's upped her precautions even more requiring all her staff to take COVID ceritifications. She sanitizes her car after every ride and provides sanitizing wipes and gel.

What I love about Cheryl is that as a mom and grandmother she never wants parents to worry about the cost of a car seat vs. our children's safety so its always included. She's warm, genuine and works very hard.

Her costs are exactly the same as a regular taxi - so I highly recommend booking her!
Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tiffany D
1 contribution
2.0 of 5 bubbles
May 2022 • Family
Booked service in advance to and from airport. Pick up from airport they were late. Was told they would be out front with a family sign but we ended up looking around lost until someone showed up. However, our driver was extremely nice and knowledgeable about the island. Trip to the airport we asked for 9am pickup. 9:30am still no show. When I inquired we were told 10a was the best time to get to airport for our flight time takeoff at 1p (note airport is 30 min from resort). My husband is disabled and im traveling with 2 young kids so we wanted extra extra wiggle room with timing for departure. If I ask for pick up at 9a and you agree, you can't then change it to 1 hour later without us knowing/agreeing. I would not recommend this company based on the lack of professionalism and communication between parties.
Written May 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kerry G
2 contributions
5.0 of 5 bubbles
Jun 2021 • Family
We would like to thank Craig and Loren for their fantastic service while we were in the Bahamas. From the time we arrived and they greeted us with a smile and a refreshing Bahama Mama to when they dropped us back at the airport they were fantastic. This family run service is top notch and we would highly recommend them for your transportation needs while in Nassau. Craig took us around Nassau to a few local places to shop and see and we couldn’t have been more impressed with their service and hospitality. If you are visiting Nassau you can’t go wrong with their service. Thank you!!

Kerry Horne
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelW1se
The Woodlands, TX7 contributions
5.0 of 5 bubbles
Sep 2022 • Couples
We highly recommend to use this taxi and tour agency in Nassau Bahamas because the price of the tour is reasonable and affordable for the tourist. Our tour guide Deneka pick up us at the hotel on time. She is professional, hospitable, accommodating and knowledgeable of the area. She made our experience of Nassau to be enjoyable and pleasant. Thank you very much, Deneka and Cheryl for the job well done.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BeachFriends4
4 contributions
5.0 of 5 bubbles
Dec 2020
Our little crew used Craig several times during our family's Bahamas trip. Craig was not only very knowledgeable and a great tour guide, but also very protective of us. He made sure we were safe and taken care of at all times. He was the best part of our trip. The taxi was extremely clean. Craig was very professional (wore his mask at all times), and Craig showed his Covid testing papers (which some taxi drivers don't have). Absolutely use this business!!!!
Written January 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

robertms464
New york, United States9 contributions
1.0 of 5 bubbles
Jan 2024 • Family
Pickup from the airport was efficient and pleasant as they were waiting.
However our pickup from the hotel was confirmed via txt for a set time. Fifteen minutes before scheduled arrival the company called asking "if we wanted to leave a half hour later as we are close to the airport" to which I responded no as we did not want to risk being late traveling with the whole family and having to go through customs plus we had already checked out of the hotel and were waiting with our bags based on the original schedule. They told us they would be there shortly only to continuously delay and keep stating they would be arriving momentarily.
Ultimately van arrived 55 minutes late from scheduled time to the point where hotel valet was suggesting we just take our own cab or miss risking our flight. But company would not make clear that they would refund the prepaid fee for the service they could not provide.
This company is completely unprofessional to arrive this late and not communicate clearly.
We had to dash through the airport carrying a toddler to make our flight and will not use them again.
All they kept saying is sorry for the incovenience which is completely meaningless in the situation without any action.
Written January 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Cheryl's Bahamas Taxi and Private Tours - All You Need to Know BEFORE You Go (2024)

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