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Lionel Jeep Rental

Cruz Bay, St. John
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Hours Today: 8:30 AM - 5:30 PM
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Lionel Jeep Rental
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Pedrini_31 wrote a review May 2022
Charlottesville, Virginia38 contributions45 helpful votes
This jeep rental company will scam you beware! Accuse you of scratching the car any chance they get. Make sure to take pictures of car prior to renting it. Or avoid this company by All meens possible. Cars are dirty and all scratched up to begin with… Then take you to court!
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hilaryg1 wrote a review May 2022
Arlington176 contributions110 helpful votes
We had a good experience with Lionel Jeep rental! Communications beforehand were smooth. They do charge for parking, but they are very conveniently located, and most importantly they always had available parking. We had an issue with the back gate not latching, and they were able to fix it immediately when we dropped by. We were careful to shake out the floor mats regularly to minimize all the sand we dragged in, and we also put some effort into cleaning off the (thick white reef-safe) sunscreen residue we left behind, so had no issues with fees upon return. There's also a vacuum at the gas station if you have a ton of sand in there. The reason this isn't 5 stars is that they were the most expensive option I found and also charged for additional drivers, but I waited too long to book so they were the only option for a Jeep. It all worked out fine!
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul H wrote a review May 2022
1 contribution1 helpful vote
My wife, 3 young children and I rented a Jeep from Lionel. The tires were nearly bald, which is very dangerous on the steep, winding, roads of St John. We went to Trunk Bay on our last morning at St Johns. The car was supposed to be returned by 10 AM, but I told them I was going to be late by a couple hours but would pay the late fee. The owner went to the police station at 10 AM, reported the car as “hijacked,” and the police threatened to take the vehicle and leave us stranded at the beach unless we immediately drove to the police station, ending what had otherwise been a wonderful trip to St Johns. Normally I like supporting small mom and pop businesses, but this one you should avoid like the Plague.
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Date of experience: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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John Hassmann wrote a review May 2022
13 contributions17 helpful votes
Nice and easy. Have rented for several years on our annual trip to St. John. Have picked us up from the Westin and returned us if needed. Miss Catherine has taken good care of us.
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Date of experience: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori B wrote a review Apr 2022
1 contribution1 helpful vote
We canceled a reservation because our daughter was in an accident 10 days before our scheduled trip and was in the hospital with a brain injury. The owner graciously canceled the reservation, but would not refund any portion of the fully paid reservation. She probably legally did not have to, but it seems as though human kindness should sometimes outweigh profit…we certainly did not have control over when the accident occurred.
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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