Virgin Islands Ferry - Red Hook

Virgin Islands Ferry - Red Hook, Cruz Bay: Address, Phone Number, Virgin Islands Ferry - Red Hook Reviews: 4/5

Virgin Islands Ferry - Red Hook

Virgin Islands Ferry - Red Hook
4
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4.0
1,490 reviews
Excellent
690
Very good
495
Average
203
Poor
55
Terrible
47

Duane E
Howell, NJ41 contributions
Perfect, as expected.
Apr 2021
Was on time both ways, good price. Parking there. And a bar in the waiting area. Captain and crew were great too!
Written May 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Suzette
1 contribution
Great way to get to St John
Apr 2021 • Couples
Easy on, easy off. Nice smooth ride. You will need to get there an hour early to ensure you get on at your desired time. Understand that you will be expected to back up on to the barge in a very tight space as they need to fit as many vehicles on as possible. Guides were pleasant and God bless them for their patience in dealing with individuals boarding who could not drive. 😆
Written April 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kris S
Denver, CO10 contributions
Easy access to St. John via St. Thomas.
Apr 2021
Runs on time, they do a great job with luggage . Riding on the top was fun. Enjoy the views and warm air.
Written April 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Southernlead
Cumming, GA3 contributions
Love City Ferry - First Come First Serve - Reservations NO Good
Apr 2021 • Family
We purchased and reserved a ticket for 9am ferry the day before. We arrived 45 min early which should not be necessary but thought just in case. We did not allowed on the 9 am ferry by one car. We did not fit on the 9 am “reserved ferry” by one car. We were told by the agent “more than 90% of the cars on the boat have reservations”. Really ? My thought was why is there 10% without reservations if there are others with them. She thought that was a good excuse. Really.

The best part. After waiting an hour the next boat that arrived was a different company. We were told that love ferries would not be back until 11 am. 2 HOURS
She said we could board but would have to buy another ticket. REALLY!
I chose to get on the boat instead of wait another hour. That meant people with reservations would not get on. Crazy Chaos

Guys on the boat said reservations are just a way to get your money. They never honor them if someone is in front of you. First come first serve

Good Luck

Written April 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

760christie
19 contributions
Big Red Barge - wouldn’t recommend
Jan 2021 • Family
Big Red Barge company was used we prepaid months in advance. We were fine going there but coming home from St. John back to Red Hook we arrived an hour early we were put in a long disorganized line where people who didn’t prepay got on ahead of us. They had no space for us and had to pay for another company to take us. I emailed customer service months ago and we never got our money back or even a response. Just be aware one they have your money they don’t care.
Written March 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

bjenkins60
Yorktown, VA13 contributions
Great and quick trip
Mar 2021 • Couples
While we got there and had to sit inside,. Very comfortable seats and smooth ride. We had two bags that were loaded and unloaded quickly.
Written March 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

WhitTrvl
7 contributions
Cluster and chaos
Mar 2021
This operation is a mess. Rude personnel who saw us drive in but didn’t direct us until we pulled up behind someone. She barked at us as if we do this everyday and should have known that we had to back in to a spot in a line. Hello, we are tourists. No where is there anything posted nor she didn’t direct us from the beginning when we pulled through the first ticket line. They need to get into the real world and have ferries that you drive into not back into. $35 one way plus $3 ferry fee. Seems a bit steep to me for a 20 minute boat ride. #cluster****
Written March 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Doug099
Westlake, OH10 contributions
How do you define CHAOS?!
Mar 2021 • Friends
I have been on a lot of ferries around the world, but I have never experienced one as stressful and chaotic as this one. People yelling at people everywhere....they make you back onto the ferry! Add to that the fact that they pack you in so tight that you cannot open your car door!!! They should really invest in some pull on - pull off ferries for the sake of sanity.
Written March 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

J-E
7 contributions
Cancellation day before departure
Feb 2021 • Couples
The Big Red car ferry cancelled our reservation the day before we were to arrive. I understand that things breakdown, however they could have provided alternatives or at least an explanation. Very poor customer service, especially since a car ferry was our only way to get to St John. We needed a Jeep based on our plans for the week at St. John’s.
Providing names and ways to book the other car ferries would have been helpful, even if it is competition.
We will use the Love City ferry from now on.
Love City Ferry was very efficient and organized.
Written March 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kayl_D
560 contributions
Easy ride
Feb 2021 • Solo
Quick hop, skip, and a jump between St. Thomas and St John. Left on time and friendly staff with great views.
Written February 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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