730Reviews26Q&A
Reviews
Traveler rating
- 632
- 61
- 15
- 13
- 9
Traveler type
Time of year
Language
More
Selected filters
- Filter
- English
Popular mentions
My family and I did a private tour with Brenda and Franko on a Sunday in June and it really was one of the highlights of our trip. Franko picked us up at our resort and planned the day around our interests and what we wanted to do and see. Brenda took over half way through the tour so we had the pleasure of meeting and learning from both of them. We learned about the history of St. Thomas and saw many of the sights around the island. Even though it was a Sunday and shops and museums were closed, Brenda and Franko made it a great day and we did not feel that we missed out on anything. They are both friendly, funny and have great insight and information to share. My three sons, ages 21, 18 and 16, loved this tour and Brenda and Franko. It really was a fantastic day and I would recommend a private tour with Brenda and Franko's Fun Tours to any family wanting a unique and interesting experience in air-conditioned comfort with great people. We always felt safe (which says a lot because those roads can be scary with tight curves and tourists forgetting to drive on the left!). If we ever return to St. Thomas we will be booking a tour with them again. …
Read more
Review collected in partnership with this attraction
Date of experience: June 2022
Helpful
We had done the island tour with Brenda and Franko's 6 years ago so I knew I wanted to contact the again for my most recent visit. This time, Brenda came and gave us the tour. She is a lovely lady and is very knowledgeable about the island's history. I highly recommend Brenda and Franko's Fun Tours. Booking was easy and she picked us up promptly.…
Read more
Review collected in partnership with this attraction
Date of experience: April 2022
Helpful
I'm not in the habit of leaving negative reviews. I've been on private excursions all over the Caribbean so I have a lot to compare to. Look at my number of reviews. Here goes... Brenda and Franco's got the DATE of my tour wrong. Said they were expecting us on the 31st when all over my conformation it says Wednesday the 30th Oasis of the Seas ALL over it. I feel like any good tour operator should check to see what day the Oasis of the Seas is going to be in port. It's not going to be there the 30 AND 31st. My tour was to start at 12 noon and we were to be in port only from 12 noon until all aboard at 6:30PM. I had to call them after waiting at the windmill as instructed for 30 minutes. Brenda finally showed up at 1PM. If I hadn't called they would have never showed up. Now their website CLEARY states "1 to 10 individuals 6-7 hours." So I knew going in at BEST the tour would be a six hour tour, but before it even starts we are down to five hours. Brenda said she would make it up to us. Their website clearly states included items: cold refreshments, WIFI, etc. Our only cold refreshments were three bottled waters given to us at Mountain Top well into the tour. Mind you we had been standing in the sun for a hour waiting on the operator. WIFI was never mentioned. To close...we were never compensated in any way for the late arrival by tour operator and nothing was 'made up to us." I paid full price, $560 and no extras or compensation was given. I'd look elsewhere...…
Read more
Date of experience: March 2022
2 Helpful votes
Helpful
We scheduled a taxi online before we left for the USVI. Brenda picked us up right on schedule from the St.Thomas airport upon our arrival. Our taxi ride and Brenda’s sparkling personality was so enjoyable, we called on her every time we needed a ride on the island. She responded right away to our calls and text to set up our rides. While we did not have time to take advantage of an official island tour, we learned a bit of history about every area we drove through. I highly recommend Brenda and Franco!! We will definitely call her when we return to St. Thomas!…
Read more
Review collected in partnership with this attraction
Date of experience: March 2022
Helpful