Grand Jewelers

Grand Jewelers, Charlotte Amalie: Address, Phone Number, Grand Jewelers Reviews: 5/5

Grand Jewelers
5
Speciality & Gift Shops
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About
Duty-Free Tax-Free fine Jewelry on St. Thomas Virgin Islands.
Suggested duration
2-3 hours
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
1,118 reviews
Excellent
1,107
Very good
8
Average
1
Poor
1
Terrible
1

Heidi G
2 contributions
Friends
This family run store came highly recommended from a family member who has been going for many years. Being our first visit, from the minute we walked in the door were made to feel part of the Grand Jewellery family. The customer service is impeccable and we found what we were looking for at a fair price. We spoke to several other patrons and they also have been coming to the store every time they are in St Thomas and we can totally understand why. We will definitely be a return customer as well. Thank you Anish and staff xo
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We truly appreciated your visit in our store. Thank you so much for taking the time to leave us this great review. The biggest compliment we can receive is your recommendation. We hope to see you again soon! Warm Regards, Anish
Written March 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Julia S
Phoenix, AZ4 contributions
Solo
I actually did not physically visit the store, but have many times! This time I emailed my request for a pair of Earrings for my God Daughters Birthday and they will also be her something Blue for her Wedding coming up this coming July. My email was answered also most immediately by Navin who by the way was on vacation. He copied Anish on the reply email and he reached out to me right away. I gave him an overview of what I had in mind, Swiss Blue Topaz with Diamond halo. Faster than lightning he sent me pictures of many pairs of earrings one more beautiful than the next. I found the perfect pair but the were drop earrings and my Niece is not a drop kind of Girl. I asked if they could be remade with posts. As I have always experienced with the Wonderful People if Grand Jewelry the answer was “Of course we will do that for you”. I then received a phone call from Anish who called to see how my Husband and I were doing and said he prefers to talk with people than email to make sure we are all on the same page with the purchase❤️. This is the way Grand operates their business, always with the genuine personal touch. To me they are Family each and everyone of them. Thank you Anish for making this Special gift even more Special! Hope to see you all soon❤️❤️
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your trust and loyalty. It is because of friends like you we continue to do well. We are glad we were able to reach out to you and help you have the jewelry you like even if you were not able to come visit us. The biggest compliment we can receive is your recommendation. We hope to see you soon in sunny St. Thomas! Warm Regards, Anish
Written January 21, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

SuEllen R
Roatan, Honduras11 contributions
Solo
Our family has been purchasing jewelry from Grand for 30+ years. When it was time for our son (3rd generation) to purchase an engagement ring, Navin made the experience an amazing one. Our son had a design in mind and Navin brought the design to life first with photos and then in person. Our son wanted to pick the solitaire so he flew in one day and left the next with his perfect engagement ring in hand. Navin designed an emerald and diamond engagement ring that any girl would be happy to receive. Our soon to be daughter-in-law has a one of a kind ring that she will not see on anyone else’s finger. Special design by a VERY special team. Thanks for making our son’s dream ring come to life.
Written February 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Firstly, congratulations on your son's engagement and thank you for your wonderful review on us. We have truly enjoyed working with you and your family for years and we wish to continue doing so. We are glad that we could create a memorable experience for you and your family. The biggest compliment we can ever receive is your recommendation. We hope to see you in St. Thomas again soon. Warm regards, Navin
Written March 5, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Rita
1 contribution
Friends
Before you spend your hard earned money on jewelry in St. Thomas, USVI, make sure you stop at Grand Jewelers. We have dealt with Navin and his family for over 15 years and they are the fairest, most helpful and they make sure you are happy with your purchase. No high pressure sales here and a wonderful selection of jewelry for the entire family.
Written January 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your trust and loyalty. It is because of friends like you we continue to do well. The biggest compliment we can ever receive is your referral. We hope to see you soon in sunny St. Thomas! Warm Regards, Navin
Written February 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Richard H
1 contribution
Couples
We have been visiting St. Thomas for about 10 years and every year upon my wife's request we must stop at The Grand. We have been a customer of Raj's and you couldn't ask for a nicer person. He was very attentive to what we were looking for and we even trusted them with making new wedding rings with fresh designs and even using our Diamonds from our original rings. My wife has made many upgrades over the years and we have been very pleased everytime. A must stop when in St. Thomas.
By the way the cold "beverages" are perfect on the warm sunny days. We visited with two other couples who were just "window shopping " but both walked out with wonderful purchases.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the wonderful comments. We truly appreciated your visit in our store. We have enjoyed working with you and your family for years and we wish to continue doing so. We are glad that we could create a memorable experience for you and your family. We hope to see you in St. Thomas again soon. Warm Regards, Raj
Written February 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Stevo349
Toronto, Canada9 contributions
We visited and purchased from them. We spoke to Anish and his uncle Navin, (owner)
They were so nice and made us fell like part of their family. We told them what we wanted and they showed us many different item of different qualities. Never pushed us to purchase anything, there was no pressure, just kept suggesting things to help us make the proper decision. We left without purchasing anything, then stopped at many more stores and saw many different items.
We returned and we purchased our tennis bracelet from them. They had the best selection and the best prices. After purchasing our bracelet and leaving the store, we walked down the street holding our bag to hear someone from another jewelry store tell us, "you bought from a good store" this person was working for a competitor. That is when I knew we made the right decision !!!!!! I will never buy from anyone else. Tell them the couple from Toronto sent you....
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We truly appreciated your visit in our store. Thank you so much for taking the time to leave us this great review. We highly appreciate your recommendation. We hope you enjoy your beautiful new jewelry and we look forward to seeing you back in St.Thomas soon! Warm Regards, Navin & Anish
Written March 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Sheri B
Demotte, IN3 contributions
We had to cancel our trip to St. Thomas due to testing positive. Very disappointed because we couldn’t make a visit to Grand Jewelers. I emailed Sanjay what I was sending down with my daughter for repair and he assured me that the repair would be finished in time for her to take it home for me. I also told him what I would have been looking for and he quickly emailed pics of what they had or could have made up. Once I decided what I wanted, Sanjay called and took my credit card info over the phone and even joked about sending my husband a few beers since he missed out of that in the store. 😊 I cannot wait for my new pieces to come. Disappointed that we couldn’t visit in person but not disappointed at the on line service we received from Sanjay. We highly recommend Grand Jewelers.
Written November 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for the wonderful comments. We are delighted to hear you enjoyed your shopping experience with us. We are glad we were able to assist you find your perfect piece of jewelry even if you weren't able to visit us on the islands. We wish you a speedy recovery and hope you enjoy your new jewelry in the best of your health. We highly appreciate your recommendation. We hope to see you soon in the near future! Warm Regards, Sanjay
Written November 18, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

CherieTom
Houston, TX17 contributions
I went with a friend to upgrade her previous bracelet she had previously purchased from Grand Jewelers. It was Good Friday and they were closing early as we walked up. They opened back up just for us. I was not in the market for jewelry, but fell for some beautiful diamond stud earrings. Raj worked a deal with me that would make my husband happy (over the phone) and made it possible for me to purchase the earrings. He even provided an appraisal for the earrings. Thanks again Raj! (oh, btw...6 out of 7 of us purchased something that day).
Written May 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Cherie, Thank you so much for the wonderful comments. We are delighted to hear you enjoyed your shopping experience with us. . The greatest compliment we could ever receive is your referral. We hope you enjoy your beautiful new jewelry and we look forward to seeing you back in St.Thomas soon! Warm Regards, Raj
Written May 13, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Miriah H
122 contributions
Couples
This is the only place we purchase our jewelry from! Jay and Anish are amazing! We trust them for all of our jewelry purchases. Excellent service, quality, and of course personalities! We purchased our first piece in 2006. Our friends and family also shop at The Grand. The quality and the uniqueness of each piece is remarkable. The flex diamond band is my newest favorite! From simple sapphire studs for Mother's Day gifts, to our wedding sets, watches, pendants, and my amazing earring jackets! They have whatever your heart desires! And remember to ask for their infamous "bushwacker" drink! Besides the beautiful blue water, their beautiful rainbow diamonds will take your breath away....
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your wonderful review on us. We have truly enjoyed working with you and your family for years and we wish to continue doing so. We highly appreciate your recommendation. We hope to see you in St.Thomas again soon. Warm Regards, Jay and Anish
Written March 29, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Lorraine C
1 contribution
Couples
We have been customers of Grand Jewlers for over 25 years.

Most recently I asked Navine to make a 22kt gold wedding band for my husband. 22kt gold is really not available outside of the India/Asia area. I knew Navine could do it for me if anyone could.

Today, success! My husband has the ring he deserves and we are both very happy!!

Thank you Navine

Highly recommend!!!!!!!!!!!

Lorraine Curtis
Written May 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lorraine, Thank you so much for taking the time to leave us this great review. We are glad we could help you find the perfect ring for your husband. We have truly enjoyed working with you for years and we wish to continue doing so. We highly appreciate your recommendation. We hope to see you in St. Thomas soon. Warm Regards, Navin
Written May 13, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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