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Review Highlights
Grand Jewelers

We have worked with Navin and his family for over 15 years. We have made numerous purchases at the... read more

Reviewed today
Christine M
via mobile
Wonderful shopping experience!

We felt encouraged that Grand Jewelers was the place to visit while we were visiting on our cruise... read more

Reviewed 5 days ago
Debby P
,
Bolton, Canada
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  • Excellent98%
  • Very good1%
  • Average1%
  • Poor0%
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“jewelry store”(74 reviews)
“st thomas”(104 reviews)
About
Duty-Free Tax-Free fine Jewelry on St. Thomas Virgin Islands.
Suggested duration: 2-3 hours
Contact
5178 Dronningens Gade | Suite 2, Charlotte Amalie 00802-6948, St. Thomas
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Reviews (828)
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All reviews jewelry store customer service st thomas doing business engagement ring no pressure highest quality diamond earrings perfect piece wings beautiful jewelry repeat customers beautiful diamond diamond ring beautiful pieces shopping experience the entire staff
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Reviewed today via mobile

We have worked with Navin and his family for over 15 years. We have made numerous purchases at the St. Thomas store. We always feel that the prices we pay are fair for both of us. The quality and selection is incredible. Shopping with Navin...More

Date of experience: May 2019
Thank Christine M
Reviewed 5 days ago

We felt encouraged that Grand Jewelers was the place to visit while we were visiting on our cruise. We didn't even bother going to the advertised places that our cruise line was promoting. We only focused on the places that Tripadvisor had excellent ratings. I...More

Date of experience: May 2019
Thank Debby P
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 5 days ago

Dear Debby, We truly appreciated your presence in our store. Thank you so much for taking the time to leave us this great review. We are glad we could help you find your perfect ring. We truly enjoyed working with you and we are glad...More

Reviewed 1 week ago

For five years, we have been loyal to our friends at Grand Jewelers, as they provide the best value and quality for the money. Raj Chaitiani is the BEST at providing honest pricing and options plus he always seems to know just what I am...More

Date of experience: May 2019
Thank Sarah P
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 5 days ago

Dear Sarah, Thank you for your wonderful review on us. We have truly enjoyed working with you for years and we wish to continue doing so. We are glad that we could create a memorable experience for you. The best compliment we can ever receive...More

Reviewed 1 week ago

Customer service is above and beyond! Have shopped with them many times in St. Thomas and the Chicago Trunk show was outstanding. Raj and crew are the best! You can shop here with confidence that you are getting quality jewelry at reasonable prices! Thank you!...More

Date of experience: May 2019
Thank carmelmom13935
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 5 days ago

Thank you for your trust and loyalty. It is because of friends like you we continue to do well. The biggest compliment we can receive is your recommendation. We hope to see you soon in sunny St. Thomas! Warm Regards, Raj

Reviewed 1 week ago

This place is always a scheduled visit when we are in St. Thomas! The people, the service and of course all the jewelry is amazing!! This year they traveled to Chicago with a trunk show. Absolutely perfect timing as I was ready for an upgrade...More

Date of experience: May 2019
Thank Kmyers100
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 5 days ago

Thank you for taking the time to review us. The biggest compliment we can receive is your referral. We hope you enjoy your beautiful new jewelry and we look forward to seeing you in St.Thomas soon! Warm Regards, Sanjay

Reviewed 1 week ago

I love going to Grand Jewelers in St. Thomas........they care about you and helping you find what you want and what is right for you. They have quality jewelry and prices are very good. I had a pair of diamond stud earrings that I wanted...More

Date of experience: May 2019
Thank BuckeyeFan4ever48
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 5 days ago

Dear Sandy & Darrel, Thank you so much for taking the time to review our store. We truly enjoyed working with you and we are glad we were able to create a memorable experience. The greatest compliment we could ever receive is your recommendation! We...More

Reviewed 2 weeks ago via mobile

My yearly visit to Grand Jewelers was another winner. So many options and each one prettier than the next. I made thoughtful purchases and as always Navin and his highly experienced staff made my visit easy and successful. I will only go to Grand because...More

Date of experience: May 2019
Thank sallyk532
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 2 weeks ago

Dear Sally, We have truly enjoyed working with you for years and we wish to continue doing so. We are glad that we could create a memorable experience for you each time. We hope you enjoy your beautiful new jewelry in the best of your...More

Reviewed 2 weeks ago via mobile

I had purchased a beautiful pair of gold and diamond earrings for my wife during our previous visit in 2016. As luck would have it she lost one of them. So we returned this week with the one earring and the paperwork from our original...More

Date of experience: May 2019
Thank dvdouellette
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 2 weeks ago

Dear David and Maureen, Thank you for your trust and loyalty. It is because of friends like you we continue to do well. We are glad we were able to work with you to replace your lost earring with the new ones. We highly appreciate...More

Reviewed 3 weeks ago

The entire team are excellent, professional, knowledgeable people. The jewelry is the best quality and the prices are great. Every time I am in st Thomas we make the stop a priority.

Date of experience: April 2019
Thank Abathavic
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 2 weeks ago

Thank you for your review, we appreciate your kind words! The biggest compliment we can receive is your recommendation. We hope to see you in St. Thomas again soon! Warm Regards, Grand Family

Reviewed 3 weeks ago

Last review of this fine family business was several years ago. However, I thought I should update to let people know its still the finest jewelry shopping experience you'll find anyplace! Usually, my wife schedules cruises that stop at St Thomas for the sole reason...More

Date of experience: April 2019
Thank firemedic16
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 3 weeks ago

Thank you for your trust and loyalty. It is because of friends like you we continue to do well. The biggest compliment we can receive is your recommendation. We are delighted to hear you enjoyed your shopping experience with us! We are very happy to...More

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Questions & Answers
Ask a question
Boobootoni
February 5, 2017|
AnswerShow all 7 answers
Response from GrandjStThomas | Property representative |
Good Morning! Yes, we do sell loose diamonds and have a large selection on our website and also in the store. Kindly visit our website or call us.
0
Votes
joanne2643
March 31, 2016|
Answer
Response from GaryandMarion333 | Reviewed this property |
Yes. They will provide a signed document that gives full description and value. We have just returned to the US so we have not tried to get our new ring evaluated here but, we were very happy with the purchase price.
0
Votes