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Review Highlights
Great family owned jewelry store

I have been doing business with this jewelry store and family for 20 + years, they are the... read more

Reviewed 2 days ago
Lainieduke
,
Conshohocken Pennsylvania
via mobile
customer service

Excellent customer service! Navin helped me with my mother's ring. I inherited the ring from my... read more

Reviewed 1 week ago
jlc0pley
,
Chillicothe, Ohio
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  • Excellent98%
  • Very good1%
  • Average1%
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“jewelry store”(70 reviews)
“st thomas”(92 reviews)
About
Duty-Free Tax-Free fine Jewelry on St. Thomas Virgin Islands.
Suggested duration: 2-3 hours
Contact
5178 Dronningens Gade | Suite 2, Charlotte Amalie 00802-6948, St. Thomas
Website
+1 888-904-7263
Call
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All reviews jewelry store customer service st thomas doing business engagement ring highest quality no pressure perfect piece wings beautiful jewelry diamond earrings repeat customers beautiful diamond beautiful pieces diamond ring the entire staff tennis bracelet
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Reviewed 2 days ago via mobile

I have been doing business with this jewelry store and family for 20 + years, they are the best!when I'm in the Caribbean I make sure to stop and visit them. The even send me a Christmas card every year fir a long time. Hope...More

Date of experience: December 2018
Thank Lainieduke
Reviewed 1 week ago

Excellent customer service! Navin helped me with my mother's ring. I inherited the ring from my mother and the mounting was too high for my lifestyle. Navin put on a new crown that was more to my liking at no extra cost. Wonderful people, very...More

Date of experience: February 2019
Thank jlc0pley
Reviewed 1 week ago

My wedding set was purchase at this location and on our recent cruise we stopped in for the first time to meet Jay and the staff personally. The staff is very friendly and helpful. We ended up purchasing two bracelets and another ring. Great quality...More

Date of experience: January 2019
Thank Sharonkrasyk7
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 1 week ago

Thank you so much for the wonderful comments. We are delighted to hear you enjoyed your shopping experience with us! We truly enjoyed working with you and are glad we could help you find your perfect ring and bracelet. We hope you enjoy your new...More

Reviewed 2 weeks ago

We've been customers of Navin and his staff for almost 20 years and have sent our own travel clients to him, as well. Nothing but high marks and total satisfaction! You will not be disappointed in making Grand YOUR jewelers of choice. Highly recommended!More

Date of experience: February 2019
Thank Lynn C
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 1 week ago

Dear Lynn, We have truly enjoyed working with you and your family and friends for years and we wish to continue doing so. Thank you for your trust and loyalty. It is because of friends like you we continue to do well. We highly appreciate...More

Reviewed 2 weeks ago

Continues to be the place to go for Jewelry, awesome selection, quality & fair pricing. Joti always finds my wife what looks great on her & meets my budget. Family owned fun place to buy jewelryMore

Date of experience: January 2019
Thank Noel J G
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 1 week ago

Dear Noel, We truly appreciated your presence in our store. Thank you so much for taking the time to leave us this great review. We truly enjoyed working with you and we are glad we were able to create a memorable experience. The greatest compliment...More

Reviewed 2 weeks ago

Super helpful, friendly and honest jewelry sellers! great selection with unique pieces!! Would recommend this store to everyone!

Date of experience: January 2019
Thank Cara D
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 1 week ago

Dear Cara, Thank you for your review, we appreciate your kind words! We highly appreciate your recommendation. We hope to see you in St. Thomas again soon! Warm Regards, Grand Family

Reviewed 3 weeks ago

I have been using Jay at Grand Jewelers for years. I have purchased several items from him and I am always so very happy. My husband and I got to see him last week for the first time since the hurricane. What a special treat!...More

Date of experience: January 2019
Thank lchsah
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 3 weeks ago

Thank you so much for the wonderful comments. We are delighted to hear you enjoyed your shopping experience with us! We are glad we could help you find your perfect ring. We highly appreciate your recommendation. We hope to see you again soon in the...More

Reviewed 3 weeks ago

First time we went to the Grand was eighteen years ago and we will always call them our jewelers. The best service,best prices,and the best of friends.They never forget about you no matter how much time inbetween visits. Its so much fun shopping there(the bushwackers...More

Date of experience: February 2018
Thank blueroomthree
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to review our store. We have truly enjoyed working with you for over 18 years now and we wish to continue doing so. Thank you for your trust and loyalty. It is because of friends like you...More

Reviewed 4 weeks ago via mobile

Grand Jewerly is the perfect pick for friendly, honest and personal attention to your jewerly shopping. Their prices and selections are really great. Dean is our go to Jewler. Everyone in the store is friendly, helpful and accommodating to your needs. You won't go wrong...More

Date of experience: January 2019
1  Thank TdDnD
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 4 weeks ago

We truly appreciated your presence in our store. Thank you so much for taking the time to leave us this great review. The biggest compliment we can receive is your recommendation. We hope to see you again soon! Warm Regards, Dean

Reviewed January 8, 2019

I learned of Grand Jewelers thru friends of mine. Bought an anniversary ring back in April, very beautiful! I worked with Anish, very, very nice to work with, showed me a lot of rings. Bought one, beautiful ring, happy wife! I called Anish 10 days...More

Date of experience: April 2018
Thank dave e
GrandjStThomas, Owner at Grand Jewelers, responded to this reviewResponded 4 weeks ago

Dear Dave, Thank you so much for taking the time to leave us this great review. We are glad we could help you find your perfect ring. We truly enjoyed working with you and we are glad we were able to create a memorable experience....More

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Questions & Answers
Ask a question
Boobootoni
February 5, 2017|
AnswerShow all 7 answers
Response from GrandjStThomas | Property representative |
Good Morning! Yes, we do sell loose diamonds and have a large selection on our website and also in the store. Kindly visit our website or call us.
0
Votes
joanne2643
March 31, 2016|
Answer
Response from GaryandMarion333 | Reviewed this property |
Yes. They will provide a signed document that gives full description and value. We have just returned to the US so we have not tried to get our new ring evaluated here but, we were very happy with the purchase price.
0
Votes
Travel Forum Posts
dennyg
Topeka, Ks.
Grand Jewelers (0 Replies)
I have cruised to St. Thomas many times and have shopped and purchased several times at Grand Jewelers, They were real helpful and We have never felt we were taken by this reputable business. Dennis and Kim, Topeka, Kansas
November 19, 2012|
gatorfan1973
Atlanta, Georgia
St. Thomas Jewelry Store (8 Replies)
I went on a Caribbean cruise earlier this month and I want to recommend Grand Jewelers and Navin in St. Thomas. I didn’t go on this cruise with buying fine jewelry in mind and I’m a moderately experienced cruiser so I knew to expect lots of opportunities and some hard sell and pressure to buy jewelry both on the ship and in the ports. However my daughter’s birthday is coming up and she only wears white gold earrings so I had my eyes open for a good value. I wasn’t planning to spend more than...More
August 27, 2017|
Response fromBeautifulBill|
You might want to post this on the St. Thomas travel forum as not many people monitor the broader VI forum
Calvin1
Annapolis, Maryland
Shopping while on a cruise (1 Reply)
Be very careful where you shop while on a cruise. For the first time ever, we shopped at a non-recommended shop (we go regularly on cruises to the carribbean) and got burned on jewelry. I went to Grand Jewelers in St. Thomas, based upon a recommendation from someone who had shopped there and from a local. Without going into the details, just say I shouldn't have made the purchase. I wrote to Grand twice after the fact, but they never replied.
February 06, 2006|
Response fromVIadict|
Thank you for sharing the info.