Imperial Dynasty Jewelers

Imperial Dynasty Jewelers, Charlotte Amalie: Hours, Address, Imperial Dynasty Jewelers Reviews: 5/5

Imperial Dynasty Jewelers
5
Speciality & Gift Shops
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9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 2:00 PM
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About
Imperial Dynasty is a second generation family owned and operated business that has served millions of satisfied customers for over three decades. This family owned business operates exclusively on the island of St. Thomas in the U.S. Virgin Islands. The stores are conveniently situated in the heart of the Main St. shopping district and adjacent to the cruise ship dock in Havensight Mall, offering a unique combination of jewelry, perfumes, and fine spirits all at incredible tax free and duty-free savings.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
1,080 reviews
Excellent
1,040
Very good
25
Average
10
Poor
4
Terrible
1

niceguy54115
Green Bay, WI2 contributions
Excellent customer care, they stand behind their products 100%. In March 2022 we stopped in to look at Rolex watches. Moti took his time to explain and show us several different models. I purchased a used 2018 Rolex and within a day found out the watch did not maintain the proper reserve power (something they could not have know about before the sale). Moti and Raj offered to make it right by repairing the watch, replacing it with a newer same model, or a full refund of the purchase price. This type of customer service is what every retailer should strive for. I will do all of my shopping on my next trip to St Thomas at their store. I highly recommend Imperial Jewlers / Dynasty Dazzlers based on my experience.
Written May 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

THERESA S
Jackson, TN18 contributions
Couples
We have visited this jewelry store for years and just had another successful visit. We had a family visit there this week and everyone found what they were looking for. The prices are reasonable and they have a large selection of jewelry. It is a family owned business and they will always recognize you when you return. I enjoy having Anita help me find the perfect item. We always visit the store when we are in the islands.
I have taken in my jewelry and traded it up for larger pieces. They also will help if there is any issue in the future. I brought back my friend’s ring that she had damaged. They repaired it while I shopped and at no charge.
I strongly recommend this store to anyone looking for quality jewelry at the best prices. I also strongly recommend asking for Anita.
Written May 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John C
Bradenton, FL12 contributions

Once again Raj and crew came through for us. After deciding to fly to St Thomas, I called our friend Raj at Imperial Dynasty in Charlotte Amalie and asked him to design a ring for my wife for our anniversary. I asked that it have a heart cut white diamond on rose gold and he told me it would be no problem. After about a week Raj called me at home and told me he had found the perfect stone for me and sent pictures. He told me he had a design in mind and we agreed on a price range. He said it would be ready in 14-16 days which would be about 2 weeks before our arrival. When arriving at the store and Raj brought the ring out for my wife, it was a perfect fit and she was in near tears when she saw what he had designed for her. Raj has designed a number of pieces and has never failed to amaze us. We have visited Raj and staff for many years and are treated like family. The staff are always knowledgeable and friendly and never push or hard sell and the prices are unbeatable. Once we became acquainted with Raj and the staff at Imperial Dynasty also known as Dynasty Dazzlers we never look to purchase from any other store. They are a family run business and treat customers with total respect. They also have a store in Havensight, the mall area where the ships dock and a restaurant named Brix Wine Bar and Bistro, also at Havensight.




Written July 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sdestache
Louisville, KY1 contribution
This has been the only jewelry store we visit in St Thomas and EVERY time we stop in St Thomas we stop and Dynasty. I am never disappointed by the personal service and selection of quality stones and diamonds. I have purchased a couple of pieces designed by Vandy, they are fun and unique. We had tight time slot and the ring I purchased needed sizing, Raj met us at our shore excursion in order to ensure we had the ring before we set sail. I highly recommend you stop and check it out.
Written May 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David Jolliff
Myrtle Beach, SC7 contributions
Couples
We have ALWAYS been treated like family. Karen has waited on us several times and is excellent in taking care of us. The owner of the store has a memory beyond measure. We’ve been shopping with these good people for over 20 years and when I walk in the door he’ll ask, “David, where’s Cindy?” This has happened several times throughout the 20 years of our shopping there. These folks are like family!
Written May 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Julia Olsen
Waterloo, Canada2 contributions
Couples
Once again, Imperial Dynasty was truly a pleasure to visit. It’s the only jewelry store we visit when in St. Thomas (there are a LOT), and this trip did not disappoint. Vandy, Rita and their staff were wonderful as always: warm, welcoming, great listeners, and gave helpful suggestions but never pushy. The Imperial Dynasty ladies worked together w/out any sense of competition, just genuinely a lovely time shopping for jewelry. Their designs are plentiful and creative, prices manageable regardless of your budget. Cold drinks were a nice treat on a hot day. We look forward to visiting again and no trip to St. Thomas would be complete w/out stopping by Imperial Dynasty to see Vandy & Rita. They treated us like family. Thanks again for the great memories, ladies— we shall return for your warm hospitality, friendliness and beautiful jewelry!
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Judy M
2 contributions
If you do not feel like family after stepping in to this store, YOU are doing something wrong. My husband and I met Charlie the first trip and spent our entire day with him. We were picking out jewelry and trading in jewelry, having special pieces made and enjoying cocktails at the same time. Charlie wasn't there on the second trip but his niece gave us the same care Charlie would have. This time we brought friends in with us because they wanted the same quality jewelry and service we had. There was absolutely NO PRESSURE from anyone to purchase anything. They know the final decision is yours so they coax you to find what YOU want. Love these people at Imperial Dynasty Jewelers.
Written February 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Brian
Bellevue7 contributions
Shopping here was a Tale of 2 Experiences. The first experience was 5-star as we worked with Rita to pick out a Rolex timepiece for my wife. Rita was knowledgeable, patient, and friendly, and we were charged a fair price. When we returned a few days later to purchase a Rolex for my dad, the experience was a 1-star. Unfortunately, Rita was not there, and we were helped by an elderly gentleman, whose demeanor was quite the opposite. He was short with us, unfriendly, and completely unwilling to negotiate on the price. If the Rolex had been priced fairly, it would have been more understandable. However, the initial price was clearly above market value based on all of the research we had done previously (which was extensive). Therefore, the average rating of both of our experiences was a 3-Star. Given that the last experience was particularly negative, it is unlikely we will return.
Written March 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Art T
Paso Robles Wine Region, CA15 contributions
Business
We worked with Jeff when buying a Rolex for my wife. He is knowledgeable, very polite and will take as much time as you need to make your decisions. Buying from him on St. John’s was a 180 degree experience from what I had from an authorized dealer in California. There I was treated like I was wasting their time. Jeff instead was anything but pushy and gave my wife and me his complete attention. We love the piece and will buy from him again online.
Written May 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ramadama
New Providence, NJ2,176 contributions
Friends
I highly recommend this jewlery store in St Thomas. I have been buying jewlery from them for 25 years. I work with Joe who is great and I highly recommend you ask for him. Everything I have purchased over the years has been priced very fairly and when I have it appraised in the states it is the same quality that they said it was. They don't say it is a higher quality to deceive you. I have mostly purchased items that have diamonds in them and have been extremely happy with those purchases. You can't go wrong stopping in and browsing around the store.
Written November 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Imperial Dynasty Jewelers

Imperial Dynasty Jewelers is open:
  • Sun - Sun 9:00 AM - 2:00 PM
  • Mon - Sat 9:00 AM - 5:00 PM


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