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Address: 37 Main St., Charlotte Amalie, St. Thomas
Phone Number: +1 800-524-2010
Website
Today
9:00 am - 5:30 pm
Closed now
See all hours
Hours:
Sun - Sat 9:00 am - 5:30 pm

TripAdvisor Reviewer Highlights

Read all 153 reviews
Visitor rating
  • 103
    Excellent
  • 12
    Very good
  • 3
    Average
  • 6
    Poor
  • 23
    Terrible
Positive Experience

We worked with Eric who was knowledgeable, courteous and understanding when we said we would return later to purchase earrings. He's the reason we did come back. He wasn't pushy... read more

4 of 5 starsReviewed 3 days ago
Thrushforce
,
East Northport, New York
via mobile
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153 Reviews from our TripAdvisor Community

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Showing 147: English reviews
East Northport, New York
Level Contributor
124 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We worked with Eric who was knowledgeable, courteous and understanding when we said we would return later to purchase earrings. He's the reason we did come back. He wasn't pushy like many of the other kiosk reps and was knowledgable about the diamonds we were purchasing. His manager Rebecca was helpful as well.

Helpful?
Thank Thrushforce
Edgewater, New Jersey
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Good people to work with and very helpful. 3 months after purchasing I phoned them requesting a receipt for insurance purposes and they responded immediately.

Helpful?
Thank Scott R
Washington DC, District of Columbia
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great experience for a novice looking for a retirement watch. Very helpful staff and great prices. Highly recommended

Helpful?
Thank David F
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We're so glad you stopped in! More 

Jackson, Mississippi, United States
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2016

If I ever go back I will definitely stop at Little Switzerland. They were very helpful. They have a nice selection of watches and jewelry. Unfortunately, I cannot remember the gentleman that helped me, I think Eric in the Tagheur portion. He was very helpful and patient with us. We even got a little bubbly while we shopped. They offer... More 

Helpful?
Thank SteKenJ
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We hope to see you again! More 

Columbia, South Carolina
1 review
4 of 5 stars Reviewed May 15, 2016

We visited May 2016 while on the Norwegian Escape Cruise. We visited the David Yurman kiosk(s) (there are multiple) while visiting St. Thomas. We had no intention on buying any DY while on this trip, but we wound up buying two bracelets..DY is not cheap so obviously the sales person did something right. One bracelet was the same price listed... More 

Helpful?
Thank chillpillwill
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! Enjoy your new David Yurman bracelets! More 

1 review
5 of 5 stars Reviewed May 11, 2016 via mobile

Great costumer service from Ginger sales person and Aline from the VIP lounge, they are excellent, I highly recommend !!!!!!!! Lot of beautiful products and brands

Helpful?
Thank Camila Dotto N
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! More 

Level Contributor
43 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 11, 2016 via mobile

Great enviroment, and costumer service, I recommend Ginger the sales person to help you in the store, and come upstairs to visit Aline in the Vip Lounge.

Helpful?
Thank Bruno C
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! More 

redbonenj
1 review
1 of 5 stars Reviewed May 7, 2016

On 10/22/15 made purchase for one time at $895. Little Switzerland has practice to charge multiple times on credit card months later for same purchase. I advise not to shop here. 03/03/2016 05/02/2016 Sale REBILL LITTLE SWITZERLAND $859.50 Show details REBILL LITTLE SWITZERLAND 12/15/2015 05/02/2016 Sale REBILL LITTLE SWITZERLAND $859.50

Helpful?
Thank redbonenj
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

We apologize for your frustration. It's my understanding that accounting has resolved this case, but should have want to discuss further, please reach out to our Customer Service Team. We appreciate your business and want to ensure your satisfaction. More 

Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed May 6, 2016

Experience at the store was very nice. But then I got home, checked my credit card statement and been charged twice!! That happened three months ago and I am still waiting for Customer Services to accept that they charged me twice. Warning to customers - check your bank statement after purchasing from here!

Helpful?
Thank UK_Hay
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

We apologize for your frustration. The Accounting Team has been working on this since you brought it to our attention. If you have any questions. don't hesitate to reach out to Customer Service. More 

Upstate NY
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 27, 2016

I just had to write a review of Little Switzerland. The store has a pretty decent selection of watches but the real reason my experience was good was because I had the good fortune of being assisted by Cherry. She was able to help me buy a watch that I may have never considered and I'm so glad she did.... More 

Helpful?
Thank Perkij
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this review

Thanks for your review! We appreciate you sharing your experience! More 

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