Jewel House
Speciality & Gift ShopsShopping Malls
10:00 AM - 4:30 PM
Monday
10:00 AM - 4:30 PM
Tuesday
10:00 AM - 4:30 PM
Wednesday
10:00 AM - 4:30 PM
Thursday
10:00 AM - 4:30 PM
Friday
10:00 AM - 4:30 PM
Saturday
10:00 AM - 4:30 PM
About
Specializing in certified diamonds, 14kt & 18kt diamond & gemstone jewelry. Authorized dealers : Tacori, Belle Etoile, Alameha, The Hook Company, Fine time pieces by: Citizen
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  • Natisha C
    1 contribution
    5.0 of 5 bubbles
    Trustworthy, high quality, fast and friendly staff
    We were recommended to visit the Jewel House while in St. Thomas and I am very happy we did. Their select is top notch and everyone on staff is great. It was like catching up with old friends. I purchased a beautiful chain to wear with a name plate I already had and my husband replaced the center stone in my wedding ring that was damaged. They fixed my ring, cleaned and polished it. I didn’t recognize it when we got it back. The chain had to be shipped to me because the length I wanted was not in stock. Deep followed up with me on my purchase making sure I was updated on when it was shipping and tracking. It came FedEx, signature required. I can’t tell you how happy I am with my purchase. We will be purchasing more pieces for the Jewel House! Thank you, Deep!!
    Visited December 2023
    Traveled with friends
    Written December 28, 2023
  • Walter H
    2 contributions
    5.0 of 5 bubbles
    St. Thomas, The Jewel House (Family Business)
    While on a cruise we stopped at St. Thomas. My wife, other family members and I were searching for gold jewelry. There were many jewelry stores at our location, but my spirit lead me to the Jewel House. All the employees were very hospitable and patient with us. We met a male employee name Deep, who educated us on the many different colored stones. He also gave us great deals on gold. My wife wanted a particular ring with stones, however they did not have it. Deep advise that he would make the ring and ship it to our home. The ring was crafted and shipped within a few weeks to us. My wife fell in love with the ring Jewel House crafted. All other family members found great deals on quality jewelry. Deep left us with his personal cell number. This is a family business where they can craft jewelry if it’s not available in the store. They have multiple jewelers on the premises. Great people, Great store, and Great prices!
    Visited May 2024
    Traveled with family
    Written June 28, 2024
  • Exploration697483
    2 contributions
    5.0 of 5 bubbles
    Amazing Shopping Experience
    We were casually shopping right before our flight when we stopped in Jewel House. Deep and his staff were so friendly and welcoming. We went in with the intention to just look and came out with the most beautiful diamond ring. They were very knowledgeable and thorough in helping us decide the diamond. Since we were headed to the airport, Deep arranged to have our ring made and delivered at home. The attention they gave throughout the process and the follow up was above and beyond. I would definitely recommend Jewel House to our friends and family and would definitely shop there when we visit St Thomas. Kuddos to Jewel House for the amazing service and the beautiful ring. Didn’t expect to go on vacation and come home with the most beautiful souvenir.
    Visited June 2024
    Traveled with family
    Written July 4, 2024
  • Lisa U
    1 contribution
    5.0 of 5 bubbles
    Had My wedding ring of 34 Redesigned. It Turned out, absolutely gorgeous.
    We my husband and friend were in St. Thomas in 2022. On a day trip into town for some shopping we came across The Jewel House shop. It was there where we had the best experience as far as customizing jewelry, attention detail, and price. The customer service was above and beyond! While there a couple we went with, had a Customize Engagement Drawn up and was later made and sent. We went back to St. Thomas in 2024 of this year for their wedding. The Day before the wedding, we had gone back to The Jewel House, While there I had inquired about the repairs on a wedding ring, I had done at another jeweler, needless to say it was not done properly. I spoke with Kabeer, he was very helpful and attentive to what I was looking for. I had my wedding ring redesigned in white gold and the diamonds from my original wedding ring. So with that I needed another band to wear in the meantime so I bought just a simple small band. My ring arrived about 4 1/2 weeks later and was stunning. We put the two bands together and thought it would look even better with another small band on the other side. I placed a phone call and worked with Deep Who is also was very accommodating and attentive. I sent the first band and my new wedding ring back to The Jewel House and within two weeks time I had all three bands back soldered together. It looks amazing! During this whole process. Customer service was above and beyond they kept in touch, advised on when my ring was being shipped both times along with tracking information. The end result is a beautiful new wedding ring. I can’t say enough awesome things about The Jewel House abd employees at the Havensite mall in St. Thomas.
    Visited April 2024
    Traveled as a couple
    Written July 5, 2024
  • John M
    1 contribution
    5.0 of 5 bubbles
    Trust is earned - Jewel House delivers every time !
    We’ve been traveling to St. Thomas many times over the years and have visited Jewel House every time. They offer the highest quality jewelry at fair and excellent prices. Beyond that, their unique designs are collector level quality. We live in Florida and have many times reached out to Deep, the owner, for follow up and special delivery. Top shelf shop ! JM
    Visited September 2024
    Traveled as a couple
    Written September 29, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles170 reviews
Excellent
169
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Stephanie R
Washington Township, NJ19 contributions
5.0 of 5 bubbles
Dec 2019
We visited Jewel House in December 2019 along with many other jewelry stores on St. Thomas. Jewel House was by far our favorite! We never experienced any pressure sales, and the salesman and Deep, the owner, were very gracious. We purchased a beautiful diamond/black diamond, delicately designed ring, and Deep resized it for me that day, ready when promised. After returning back in the states, I had a problem with the ring, and Deep couldn't have been more professional. Even during this pandemic, I never had the slightest worry my problem wouldn't be resolved. I'm extremely happy with my ring, Deep, and the quality service I received.
Written June 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LAKrtr
Birmingham, AL11 contributions
5.0 of 5 bubbles
May 2021 • Solo
I had such a positive experience with Jewel House recently while in St Thomas and at The Westin in St John where they brought some of their jewelry for guests to purchase. I purchased 2 rings and they were very knowledgeable, helpful and offered a very reasonable price!!! I highly recommend them for any jewelry needs you have. You will not be disappointed!!! Deep, Paul and Kabeer were all great to deal with and offered exceptional customer service.
Written May 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa U
1 contribution
5.0 of 5 bubbles
Apr 2024 • Couples
We my husband and friend were in St. Thomas in 2022. On a day trip into town for some shopping we came across The Jewel House shop. It was there where we had the best experience as far as customizing jewelry, attention detail, and price. The customer service was above and beyond! While there a couple we went with, had a Customize Engagement Drawn up and was later made and sent. We went back to St. Thomas in 2024 of this year for their wedding. The Day before the wedding, we had gone back to The Jewel House, While there I had inquired about the repairs on a wedding ring, I had done at another jeweler, needless to say it was not done properly. I spoke with Kabeer, he was very helpful and attentive to what I was looking for. I had my wedding ring redesigned in white gold and the diamonds from my original wedding ring. So with that I needed another band to wear in the meantime so I bought just a simple small band. My ring arrived about 4 1/2 weeks later and was stunning. We put the two bands together and thought it would look even better with another small band on the other side. I placed a phone call and worked with Deep Who is also was very accommodating and attentive. I sent the first band and my new wedding ring back to The Jewel House and within two weeks time I had all three bands back soldered together. It looks amazing! During this whole process. Customer service was above and beyond they kept in touch, advised on when my ring was being shipped both times along with tracking information. The end result is a beautiful new wedding ring. I can’t say enough awesome things about The Jewel House abd employees at the Havensite mall in St. Thomas.
Written July 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rosemary S
Rockville Centre, NY10 contributions
5.0 of 5 bubbles
Jan 2020
this is a wonderful store where you are always get a warm welcome and they make you feel like family. They have it all and if not in one store they have 2 more. I like a brand that they carry and they have ordered it for me and it is usually at my door when I get home. Just stop in and see you will like it there.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen O
Rochester, MN4 contributions
5.0 of 5 bubbles
Mar 2021 • Couples
I always enjoy it when the Jewel House brings their goods to the Westin St. John. The staff is very friendly and accommodating and their jewelry is stunning with high quality. I purchased a few island themed pendants that I cherish. They always bring back fond memories of the islands when I wear them. I also love the hand painted ornaments that I bought this year. Each ornament was unique with intricate artistry depicting the beauty of the islands. I highly recommend this family run business!
Written March 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KAMB35805
Chicago, IL35 contributions
5.0 of 5 bubbles
Jun 2020
I first purchased jewelry from Jewel House about three or four years ago while on vacation in St. Thomas. I could not be happier with my purchases. Since Covid has restricted travel, I have working with Jewel House to purchase via mail. They send me photos via text or email and send me my choices through FedEx. If I am not completely satisfied, I am free to return the jewelry for an exchange or refund. I highly recommend Jewel House for the quality of their merchandise and the honesty of their salesmen.
Written May 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Excursion715229
Rocky Point, NY1 contribution
5.0 of 5 bubbles
Dec 2021 • Couples
If you ever make it to the beautiful island of St. Thomas, your trip will not be complete without a visit to Jewel House. My husband and I were looking for a 2carat dome pave ring. Immediately entering the store you are made to feel welcome. The staff was very friendly and helpful. Kabeer took the time to explain the differences in diamonds, the colors and grades. We picked a diamond and Kabeer set us up with a beautiful setting. The price was amazing and so was the ring. I highly recommend a visit to Jewel House and see the great work they do. My husband also found a new Tacori wedding band! It’s gorgeous. Great trip!!
Written January 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deborah P
San Jose del Cabo, Mexico4 contributions
5.0 of 5 bubbles
Oct 2021 • Friends
The Jewel House was set up at our resort pool area, The Westin, in St. John's with an amazing array of jewelry. They had every kind of stone you could imagine. I was able to try on everything and they answered all my questions. There was no pressure but just genuine jewel salesmen who were very professional. I was given a card and asked to visit their store on St. Thomas, which I did a few days later. They had the ring that I tried on at the resort at their store and sold it to me at an amazing discount. Whenever I wear my ring, tanzinite, I am always complimented on the beauty of the stone and ring. It's truely a one of a kind and I am so happy with The Jewel House and my ring!
Written January 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dallas51
Dallas, TX145 contributions
5.0 of 5 bubbles
Nov 2022
This is a fabulous jewelry store and Kareem and his Father, Inder treated me like a friend, asking where we were from, etc. we were offered a coke, water ,wine or a drink while shopping. I walked in just looking at men’s rings and found a beautiful Blue topaz and diamond men’s ring that is a sparkler. It was a little snug on me and they sized it and had it ready within 45 minutes all polished and shiny. I had several compliments on it when I wore it to dinner on the ship and recomended it to whomever commented on it.

Once, I went back to pick up my ring I started looking at bracelets and bought a white gold and a yellow gold bracelet and they are making me 2 more bracelets. They are the best!

Next time I go back will definitely go to Jewel House and will continue to do business via email and shipping!,
Written November 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe
2 contributions
5.0 of 5 bubbles
Mar 2021 • Couples
Kabeer was absolutely amazing, helping us understand different aspects of jewelry including diamonds and settings and finding the right piece for us. Any jewelry desires of yours, would highly recommend Jewel House if you’re able. You’ll receive great service, education, and jewelry.
Written May 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Jewel House - All You Need to Know BEFORE You Go (2024)

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