Royal Caribbean Jewelers Duty Free

Royal Caribbean Jewelers Duty Free

Speciality & Gift Shops • Shopping Malls
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About
For nearly five decades, Royal Caribbean has been selling fine jewelry and other luxury products to the islands. We opened our doors in 1969 providing duty free high-end timepieces, cameras, and jewelry items to visitors – and we haven't stopped since. Visit us at one of our two locations on St. Thomas located on Main Street, and Crown Bay.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
16 reviews
Excellent
15
Very good
0
Average
0
Poor
0
Terrible
1

DayTrip639018
1 contribution
Oct 2022
bought a $3000 diamond bracelet of which the lock would NOT stay secure!!1 Called the owner when I got back to the States and was told he had an emergency "I'll let my cousin take care of this"! cousin ROCKY assured me he would check with another one of the stores to send me a new bracelet give him a few days!! after not hearing from him I called again and realized I was BLOCKED From them! NEVER HEARD FROM THEM AGAIN!! I was NOT a new customer! Between my husband & I we spent around $ 18,000 in their store. Plus my daughter also spent $ around $30,000 so I was well known to them. Unbelievable!! Vivek was the salesperson! He Knew me so I was so disappointed he never followed up with problem! His Cousin Rocky Blocked my number! because they never tried to rectify my problem I felt the public should beware before making large purchase from thiss store.
Written November 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

c0legina
Southlake, TX2 contributions
Jul 2022
Went for the second time this year and brought a girlfriend with us. Vivek, Johnny and Rockie were exceptional, We each made a purchase while having a glass of vino, I will not be purchasing jewelry from Royal Caribbean only,

Tom and Gina Camp
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hector C
1 contribution
Apr 2022
I went into Royal Caribbean Jewelers to meet my friends who were in the process of purchasing sunglasses. I walked out with my first luxury time piece, an Omega Aqua Terra! I love the watch! Vivek took the time to give me the history of Omega's brand and the high quality engineering that has been a part of Omega's quality time pieces. Thank you Vivek for your professional assistance during my time in your beautiful store and thank your staff for their kind and polite attention to detail in assisting during our visit! I can't wait to stop in during my next visit to St. Thomas!
Hector Colon
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Erik D
1 contribution
Mar 2022 • Family
Joined trip advisor just to review Vivek and his team. Walked in just to look. They had a fantastic inventory of watches. I went back the next day to buy an Omega. Vivek and his team were great and treated me fair (not my first rodeo buying watches). I will visit his shop every time I vacation in St. Thomas. Highly recommend!!!
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Max P
3 contributions
Jan 2022
I randomly stumbled into Royal Caribbean and walked out with my first luxury timepiece. I cannot put into words how incredible my interaction was with their team. They provide top tier service and expert level knowledge of luxury timepieces. With the help and direct service of a few members of their team, Jani & Vivek, I personally spent close to 4 hours in their store trying to find my perfect piece. Even after countless hours of trying on watches, their team met me with the utmost respect as if it was the first piece I was trying on. They stood by my side throughout my entire experience and continued to provide professional service and knowledge to help my narrow down my search. If you are in St Thomas and are in need of a luxury timepiece or fine jewelry, make Royal Caribbean your first stop.

To the team at Royal Caribbean, thank you for making this experience and this day one that I will remember forever!
Written January 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

bigmalaka
Raleigh NC54 contributions
Dec 2021
We went in looking for a pair of sunglasses for my wife and were shown a pair of Kate Spade sunglasses. When we asked about pricing we were told these were new 2022 and they would discount off the $195 price. We bought them, the receipt said Kate Spade and it came with a Kate Spade box. When we got back to the boat upon closer inspection they were Marc Jacobs sunglasses an older model and listed for sale on the internet for $70.
We then sent an email to Royal Caribbean letting them know and we have not heard back from them. My next email will be to the credit card company.
Written December 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Michael K
1 contribution
Nov 2021 • Couples
Best shop in St Thomas, they helped me pick out the perfect watch, everyone was so amazing to work with, must go back again!
Written November 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Justin T
2 contributions
Nov 2021 • Couples
Thank you to Vivek and team! The team at Royal Carribean is knowledgeable and patient. As a frequent visitor of STT, they have a great reputation and consistently provide the best deals on the island. The only store I will buy from.

- Justin
Written November 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Robb D
4 contributions
Jun 2021 • Couples
An amazing experience start to finish! Vivek and his team are wonderful and extremely knowledgeable. My wife and I have bought multiple items from them and will make sure we stop in each time we are in St. Thomas. If you are downtown, stop in and take a look. From watches to jewelry, you will not be disappointed!
Written July 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Melissa
1 contribution
Jun 2021
Great customer service, appreciate that they are very knowledgeable and kind. I mostly appreciate that they gave me the opportunity to look around without trying to sell me something. Great balance of being there to help but not being overly pushy.
Written June 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Royal Caribbean Jewelers Duty Free (St. Thomas) - All You Need to Know BEFORE You Go

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