When I arrived at Grand Turk Diving, Chris was the only bright spot. She was nice and pleasant. However, they dive instructors were very unorganized and the equipment they give you to rent is old, not serviced, and, quite frankly, they did not seem to care. Diving is a dangerous sport and having proper and functioning equipment is of obvious importance. The BCD they first gave me was broken and would not inflate. They then told me they have others on the boat. I then asked if they had any BCD's that had integrated weight pouches. They had none. Hence, we had to use the uncomfortable weight belt.
We then walked to the dive boat, about 6 of us, and Smitty was our dive guide. He looked completely disinterested, never went over a dive plan or hand signals should any of us have a problem. This is very important since depending on schooling and certification teachers, some learn hand signals that may be different than what other fellow divers learned.
During our first dive, my the equipment worked properly. However, during my second dive, and at about 40 feet down, I inflated my BCD to attain better neutral buoyancy. Unfortunately, the deflator valve became inoperative and air would not deflate. Needless to say, I began to rise to the surface. Being unfamiliar with the BCD (nor was anything shown to me as there was to pre-dive equipment check) I began to rise to the surface. Smitty, was so busy and concerned about killing Lion fish with his spear gun, he took no notice of my troubles. When I gave a fellow diver a hand signal that I was having a problem, he had no idea what I was telling him (hence --- the importance of a pre-dive meeting to go over hand signals). Luckily, this all occurred to me at the beginning of my second dive so decompression sickness issues were not a problem and my rise to the top was not overly fast. When I got back onto the boat, I informed Smitty about the issue and he simply showed no interest. What was also troubling for me is that this dive operation gave a fellow diver a prescription mask, who obviously have trouble seeing under water. When he surfaced after the first dive, he obviously was disgusted with GT Divers (and I don't blame him}.
Now I know why many fatalities occur in the Caribbean with dive shops. For those who read this review, make sure you demand a pre-dive plan and a meeting so that all the divers are on the same page. If you see Smitty with his spear gun, take note that he will be more concerned about killing Lion fish than being concerned about your well-being and/or showing you the marine life.