Dive St. Kitts
Dive St. Kitts
4.5
About
Dive St Kitts, the island’s premier dive operation, is located onsite at the Bird Rock Beach Hotel. The private harbor shelters the 32' twin 200HP monohull and is perfectly located on one of the best, easy access, shoredives on the Caribbean side of St Kitts.
Basseterre, St. Kitts and Nevis
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
367 reviews
Excellent
290
Very good
47
Average
14
Poor
3
Terrible
13

Ken B
Whitby, Ontario, Canada3 contributions
Jan 2015 • Solo
A truly amazing dive. Visited St Kitts by Ship (Carnival Valor) having pre-booked thru Carnival. Were met at the pier on time and after a short 10 minute drive were at the Dive Shop where we were met by our guide Amanda. With only 3 of us on this charter, prep was quick and easy and equipment was selected and fit with little fuss.

After a comfortable dive brief we were off to the boat and Captain Crabby where our equipment had been delivered and set up ready to go. While encouraged to get familiar with our gear, the crew was friendly and ready to assist with any questions and support.

The two dives were amazing, among the best I have done. The pace was slow and comfortable providing ample time to explore and enjoy the abundance of sea life and coral. Amanda, our guide, ensured that we had an opportunity to see some of the hidden gems amongst the forest of coral.

We also explored a wreck at about 45' and absorbed the bounty of marine life that it had to offer.

Thinking time was tight for a 2 tank dive afternoon dive and return to our ship I was pleasantly surprised when we were returned to the pier with lots of time before leaving port.

Overall the Staff and Crew of Dive St Kitts did a terrific job and I would welcome the opportunity to dive with them again.
Written January 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christopher P
Tucson, AZ53 contributions
Apr 2016
This was a first time experience with Dive St. Kitts and I'm happy to say it won't be the last. I typically visit St. Kitts via cruise ship. My dive reservation was misplaced so there was a little confusion regarding ground transportation pickup from the ship but that was worked out with no big hassle. Our dive coordinator was Tony. He and his staff were friendly, and helpful in every way. The dive company is very honest and did a great job of looking after us as their dive guests.Their boat had a good canopy to shade us from the sun. It's equipment used was good, not as crowded, and professionally operated. The Captain's safety briefings were excellent. The refund policy is very fair and the office staff is terrific. I liked Dive St. Kitts and look forward to my next visit.. Thx!
Written April 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mizzou214
The Villages, FL43 contributions
Feb 2016 • Couples
We were on St. Kitts for the day on a cruise ship. We had booked a 2 tank dive with Dive St. Kitts in advance, and were not disappointed.

We were picked up at Port Zante (cruise ship pier) and delivered promptly to their dive shop, which is also where the dive boat is moored. The two dive sites we visited are in close proximity to the shop, so no time is wasted on a lengthy boat ride. But, that does not mean the diving was lackluster. To the contrary, the diving was extremely good with great visibility and warm waters. The dives were not all that deep (max about 45'), which allowed for longer bottom times. Our divemaster, Tony, was superb. He was patient, knowledgeable, and very friendly.

We had brought our own equipment, with the exception of my BCD. I rented one of their BCDs, and it was just fine for me. I have certainly seen worse rental gear. Their dive boat was well equipped and more than adequate for the needs of the day. We had a small group for our two dives, which made it even better. The Dive shop has rinse tanks for your gear at the end of the diving, and complimentary rum punch afterwards.

All in all, we had a wonderful day. We will dive with Dive St. Kitts again, and I can recommend them without hesitation.
Written March 8, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Inspiration255900
3 contributions
Nov 2019
Do not trust this dive shop. This was the worst experience I have had ANYWHERE out of all the places and countries I have rented equipment in. I called the dive shop to verify their equipment rental prices (listed on their website) and shop hours before renting equipment from them in November of 2019. They were not open when I drove there even though it was during hours they said they would be open. I called again and arranged to meet them the next morning. We wanted to rent scuba gear and tanks for two people to do a two tank shore dive (we did not go out on their boat) and snorkel gear for two people. Because they were actually open only at irregular times, and the Equipment Rental rates listed on their website and verified with a phone call seemed reasonable, we agreed to rent the equipment for two days and return the equipment before the same time two days later per the guys in the dive shop. According to their published rates on their own website, the total should have been $100 (US dollars). When I returned home and received the credit card bill I saw they charged a total of $360 (US dollars). That is why I say do not trust this dive shop and I recommend that people stay away from this dive shop. Charging $360 for what they advertise as costing $100 per their website under equipment rental is dishonest. Two divers doing a two tank boat dive would have totaled $210 according to their website (although I question if they are honest and accurate about that amount). We did not go out on their boat and use their staff for our dives. They only rented us the gear to do our own shore dives elsewhere. It is dishonest to charge us 3.6 times (360%) their advertised Equipment Rental prices on their own website (see photo) and also far more than if their staff had taken us out on their boat to two different dive sties for a two tank boat dive. That is why I say don't trust Dive St Kitts. I certainly will never consider them again for dive or snorkel gear and recommend that no one else do so either.
Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amy L
Charleston WV38 contributions
I wanted to write this to provide information for scuba divers who would be docking in St. Kitts. The Scuba package through Carnival cruise line is approximately $160 per person for a 2-tank dive. The cruiseline contracts through Dive St. Kitts. After reviewing Dive St Kitts website I found that their normal price for a 2-tank dive is only $90 per person. My husband and I wanted to dive while visiting this island so I contact the dive operation and asked if we could schedule a dive with them directly. The answer was NO. I told the gentleman I spoke with that I didn't feel the need to pay almost double the cost by booking through the cruise ship considering my husband and I have all of our own equipment. The answer was still NO.
I would highly recommend that if you wish to dive on St Kitts to contact either Pro Divers or Kenneth's scuba.
Unfortunately for us, Pro Divers was on vacation that week and Kenneth's had to close to due to a family emergency.
Written August 24, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ceo K
Bonaire124 contributions
Jun 2017 • Friends
From the moment we arrived at Bird's Dive Operation, we noticed several things FIRST, they only had two boats and both looked in very bad shape with little maintenance done on them. The dive shop is nonexistent they have a cubbyhole for people to enter and show their dive cards. They have no dive shop, no repair shop nothing to sell just show up and jump on the boat and go. They have one large boat that will accommodate about 20 divers a catamaran it was nice but in very bad shape in terms of the fact if it was in America it would not pass Coast Guard inspection. There were no life vests for anyone in case it sank!! However because it's in a Third World nation and in St. Kitts it works just fine the hall on the front was cracked from slamming into the dock I guess some of the cushions I mean fenders for the boat were deflated not good and the motors according to Capt. Crabby had not been maintained in a long time that was something that was up to the owner to do and the owner knows nothing about boats motor's or anything else and really doesn't care… and that was certainly evident by the way this awful operation was run. The only good thing I can say is that every single day the driver did pick us up on time in a beat up old truck which was a little rough but it worked and got us back to our hotel which was was pretty good he was in decent nice friendly guy the truck was just old and beat up. The dive master Angela is utterly fantastic she gets many good ratings she's an excellent diver excellent dive master and very concerned about the welfare of her divers she takes the time to point out things check your air maintain the group safety and shows a genuine interest in everything that paying divers should expect she gets 10 stars out of 10 stars. She also was the ONLY person that did any work cleaning or moving diver gear from on and off the boat.
All the other hands did not even help her. Anthony or "Caesar" as his sick nickname is he could drive the boat very well but as far as being a dive master he IS TERRIBLE and that would be putting it nicely. He is terrible because he showed no attention or concern for any of the divers was unwilling to point out anything of interest to divers and had little to no concern for diver air consumption... hell he probably didn't know where any divers were half the time because he was too busy hunting lion fish he probably knew were all the lion fish were but he sure had no idea where his divers were with the dive master that he called himself he gets one star out of 10 he sucked.....while Angela on the other hand gets 10 out of 10 she's fantastic. Captain Crabby which he called himself was the deckhand was very helpful and nice and a little salty but generally a pretty decent guy if you needed help you give it to you so can't say too much bad about Capt. Crabby his head understand. But as far as a dive operation goes and I've been on literally hundreds over the years this was one of the worst run dive operations I have ever seen in my entire life. I only praise God that my wife and I were able to dive every day that we paid for and that the boats did not break down I would like to see Angela open up her own shop with her own money I'm sure she could do a far better job because the owner of the company knows absolutely nothing about scuba diving could care less and knows nothing about boat and safety operation and that is also evident of the way she runs her hotel personally I would never ever stay at birds and I would give great consideration to diving with pro divers if I return to St. Kitts which I probably might I hope this helps I'm just a straight shooter and this is what I really think of birds dive operation it is pitiful....and
LASTLY: as a diver since 1970, I am utterly ASHAMED and APPALLED that the owner of this dive operation and hotel run and has invested in a DOLPHIN ENCOUNTER or what I refer to as a inhumane jail for dolphins stolen from their mothers in Japan that were beaten and clubbed to death for profit. THIS IS INSANITY...and an abomination for any dive operator to exploit dolphins or other sea creatures in this manner. I RESPECTFULLY ASK ALL THAT READ THIS RATING TO AVOID THIS OPERATION AND NOT GIVE MONEY TO SUPPORT THIS DOLPHIN JAIL RUN BY BIRD'S. IT IS THE WRONG THING TO DO.
Written June 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jared F
Charlestown6 contributions
Oct 2015 • Family
We read a lot of reviews on different dive operators in St Kitts and it seemed like this was decent but we were dead wrong.

As soon as we got to the island we called to book a 3 day trip. A woman answered the phone but she refused to respond to even the most basic question, telling me to email instead. Seriously even questions like "where do you dive". When I asked how long it would take to get an email response she told me not work worry it would be very quick.

So we emailed Dive St Kitts with some basic questions, on price, nitrox, dive spots etc. and then we waited... 30 hours no response. So I called back again. Again the woman on the phone could not answer any questions, but this time she said that she would take our booking. So we reserve a spot for two and the women said that we could work out the details when they pick us up at 8:30 the next day. Hours later, still no response from the first email so we sent a 2nd email...no response.

We woke up the next morning, packed up all the gear and lugged it up to the Marriott lobby and waited... and waited...and waited. Finally we had the front desk call. At first no one would answer at St kitts dive. Then finally they answered but could not "find our reservation"... then called back again and they "found" it and said that someone was in route to pick us up.

Waited and waited and finally called back again because no one had shown up. This time, Dive St Kitts said that they "are having difficulties". I asked what that meant and they said they did not know but that no one would be picking us up. They asked if I wanted to go tomorrow instead and we obviously said no, we would be going with a better operator.

The worst part is they ruined an entire day of our trip by continuing to lie to us. By the time they finally cancelled we had missed all of the ferries to Nevis which means we basically wasted our Nevis day dealing with this unreliable joke of an operation.

Still no email reaponse from them.....AVOID AT ALL COSTS.
Written October 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We regret the unfortunate experience of this guest. It would be unhelpful to critique the contents of this save to state that the only issue that we at Dive St Kitts is aware of relates to staffing on that day. We normally have two instructors however one is presently on vacation and the other was on his day off and could not be reached. The staff apologized and offered another day and had compensatory goodies approved. Unfortunately that could not assuage the client. We again regret the incident as this is not indicative of our operation. Dive St Kitts Management
Written October 20, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bevwatkins2
Englewood, FL12 contributions
Sep 2019
We chose this dive as an excursion on our Carnival cruise. Our 1st glimpse that something was going to be off was when we all had to fill out medical questionnaires again even though that process was completed when we got our certifications and this was a certification required dive.

Secondly we were shuttled to their dive shop where we had to wait for at least 30 minutes for their shuttle to bring over another group from a Royal Caribbean cruise ship.

Ultimately they crammed 20 divers on this small boat (see photo) where we were packed in like sardines making putting on our gear next to impossible until folks at the end of the boat were already in the water leaving room for the others to move. Also 20 divers to (2) guides was too many. This boat didn’t have a landing area for jumping in so we were required to back roll in, which wasn’t a huge deal but it took forever to get all these folks into and back out of the water. We were concerned about the weight capacity on this boat as well.

Because we were packed into this boat they were only able to take 1 tank for each diver. Requiring us to come back and empty the boat so they could swap tanks for the 2nd dive. By this time we had spent so much time that the 2nd dive was about 1/2 mile offshore.

Although we saw some stingray and a nice size turtle this dive was just not enjoyable because they tried to take way too many people.

This was supposed to be a 4 hour excursion but it ended up being almost 6 hours before we returned to the ship.
Written September 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tidge93
Manchester, England11 contributions
Feb 2016 • Couples
This review is for potential employees.
We arrived on the island after corresponding with the owner via email and telephone. He offered us a job and we booked the first flight down. It was nothing like it had been described over the phone.
The organization of the dive shop is inexistent. The resort does not trust the dive shop to handle its own payments or bookings so everything comes from the resort office which can cause chaos. These people in charge are not divers, nor do they know anything about it. They will overbook more people than equipment or try to give 1 instructor 6 DSDs etc. Leaving the dive instructors in a mess and nothing to do but apologise to divers and send them away.
Equipment and safety - BIG PROBLEM. Where do I start? The tanks have not been tested for over 8 years and most are leaking from the neck. The equipment has not been serviced for a long time so most have problems which are just ignored. The boat is lacking essential safety equipment such as a marine radio, fuel gauge, bilge pump, mooring lines etc. Due to the lack of fuel gauge, they only do the same two dive sites next to the shop because they don't want to run out of fuel if they go somewhere further away.
Tony (the instructor) and Crabby (the boat captain) who have been working here for a very long time are good. For them, customer service is everything and they do strive to give divers the best dives they can. All of the problems come from above.
Lastly, there is a Dolphinarium right next to the dive shop. This has killed business among other things because divers do not agree with Dolphin prisons and will not give their business to a place that keeps animals in captivity.
This dive shop is reaching the end of its life, go somewhere else.
Written February 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have read the write up on our business with consternation. It was written by two individuals that applied for jobs with us. They arrived on the island Tuesday February 15th, 2016 at 4.00pm, spent one day, February 16th in the operation and departed the premises on the morning of February 17th, 2016. The article is totally false. If anyone read through their write up they would discern their main issue was that company policy allows the front office staff to take ALL RESERVATIONS and collect ALL payments. The Dive company is owned by the Hotel company that consolidates all payments. Their facial expression spoke volumes when they learnt of that policy. To our knowledge they said they were happy with everything until staff notified us that they had left the island. Their article is a chronicle of untruths. There was never a time when we used two sites because of the possibility of running out of fuel. They were told that two primary sites are used on cruise ship days because we could complete the dives quickly, that the sites are nice, that the sites avoid long boat rides and makes it possible to maintain our schedule. Further that these sites are some of the best on offer on the island. As regards the equipment, they are ALL in good working condition. Our BCD's are all well serviced and the regulators have no functional issues. As regards the cylinders, some were hydro tested in 2013,the others are of recent vintage hence do not need to be tested. Most of our dive sites are within one to two miles from the shop hence the staff use their cell phones rather than a radio. There is nothing illegal or unsafe about this. As the writers were being briefed they learnt that we will be taking one of our boats out of the water to install a gas gauge and replace the gas tank. It has NEVER been an issue as the gas tank is topped up daily. It is strange that the writers speak glowingly about our senior staff and stated that they are long serving members of staff and are excellent as regards customer service. If their statement is to be believed then the testament of the staff that the equipment is in good repair must also be accepted which contradicts their attempt at demeaning our business. This reply is designed to address the falsehood being peddled and is not a defence as the record of twenty one (21) years of flawless operations speaks for itself.
Written February 24, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dsemrick
Fort Worth, TX39 contributions
Jun 2018
I had to pay for this trip through our cruise ship cause they had a contract with the company we were cruising with. We all met at a designated location and boarded a bus that took about 15 of us divers to the dive shop located right around the corner from our ship. We got there and did paperwork then got onto the boat ..reminded me of the cattle boats that i have been on in the past. But we only rode out about 4 minutes on we were there.. So i you can see the picture above you can see the boat anchored out beyond the dive shop thats how far we went. Our cruise ship was almost a rock stone throw away. So visibility was bad and I say bad is about 25 ft..the reef we went to was nothing that I would consider nothing more than a shore reefs with an occasional reef head. Both dives where done here. The Leading instructor/divemaster did excellent as far as going from one reef to the other with her board pointing writing down what she is looking at . She did what a good leader would do but I felt like i was on one of those rides at a carnival. I took up the rear of the pack and never did get a chance to see what they were looking at. Now the divemaster at the end of the pack had no personality at all . I was disappointed in this dive and hope that St. Kitts does have some better dive sites besides the ones that we were taken to. I gave this a 2 rating cause the paperwork went fast and I thought Lucy did an excellent job.
Written June 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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