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Address: George Town 30192, Grand Cayman
Phone Number:
+1 345-945-4576
Website
Description:

Sotos Cruises has been in the watersports business for over 22 years. Our...

Sotos Cruises has been in the watersports business for over 22 years. Our trained and experienced crew members always ensure great personalized attention. Our boat is very clean, well maintained and we carry all the safety equipment necessary. EXPERIENCE THIS GREAT TOUR WITH US !!

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TripAdvisor Reviewer Highlights

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    Excellent
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    Very good
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    Average
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Excelent Experience

Very clean , professional and personalize service ! Truly the highlight of Our trip. Price was much cheaper than booking through the cruise line.

Reviewed February 25, 2017
Scott T
,
Escalon, California

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109 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Escalon, California
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed February 25, 2017

Very clean , professional and personalize service ! Truly the highlight of Our trip. Price was much cheaper than booking through the cruise line.

Helpful?
1 Thank Scott T
Lee, Florida
2 reviews
Reviewed January 4, 2017

Outstanding ! Skip the Ship Excursion and book with Sotos. Great transportation to and from Dock, Great Boat, and Capt. Soto puts you right on the spot. Captain and Crew were excellent at herding the giant Sting Rays right into your arms. Boat is spacious and comfortable even in the rough seas we had the day it was windy. Third... More 

Helpful?
Thank himbtim65
cruises21, Manager at Soto's Cruises, responded to this review

Thank you kindly for your response. We always take pride to ensure everyone has a great time with us. I trust that you all will revisit our shores in the near future. Kerry Soto More 

Hartland, Wisconsin
Level Contributor
4 reviews
3 attraction reviews
Reviewed November 21, 2016 via mobile

We have been coming to Grand Cayman for several years now, and after trying a larger excursion tour to stingray city, we found Soto's Cruises and haven't used anyone else since then. We've brought family and recommend them to all our friends who come here. In addition to a great price, we've always had smaller groups, which means more time... More 

Helpful?
Thank Familyfuninthesun21
2 reviews
Reviewed June 22, 2016 via mobile

Do NOT use this business. After doing online reservation and an email from them to confirm. I learned via by email to confirm prior to cruise. They decided to ditch my family and book a Pvt group. I guess the money talks and NOT customer service. Not reliable at all. Not worth the bucks you spend here. Go elsewhere. RUN... More 

Helpful?
Thank Lisa P
cruises21, Manager at Soto's Cruises, responded to this review

In response to your review I must point out some very important details regarding this reservation. First of all, I sent a timely response to your initial reservation. In that response I gave some general information regarding checking in. I also asked you to acknowledge receipt, which you did not do. Three days later. I sent another follow up message... More 

Britsh Columbia
Level Contributor
61 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed May 14, 2016

We booked this tour with our friends for a day our cruise ship was at Cayman. We did not book it through the cruise line. It was easy to find them as we got off the ship - just looked for their sign. We were then transferred by van to their boat which appears to be at their house. There... More 

Helpful?
Thank WestWind12
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed May 8, 2016

We had been on this excursion with another company, and we expected to be crowded on the boat. There were 6 of us on this excursion and we got so much time snorkeling time with the stingrays. The crew made it an amazing experience. Best tour for the price!!! We are going back in July and we are booking an... More 

Helpful?
Thank Traci R
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed March 9, 2016 via mobile

We visited Stingray City with Soto's during a recent family vacation and had a great time. The boat is smaller than most others that were there which made the visit even better, maybe 20 total on our boat. Our group varied in age from 5 to 50 and the crew was very accomodating, the first mate was great and handled... More 

Helpful?
Thank saltysandseekers
London, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed March 7, 2016

We booked a stingray city tour with this company for our last day in the Cayman Islands. We booked three days in advance for a 1pm start, and we were supposed to be picked up at 12:30pm. On the day of the tour they sent an email at 10:30am informing us that they cancelled the tour because another family dropped... More 

Helpful?
Thank annwwar
cruises21, Manager at Soto's Cruises, responded to this review

Kindly note that I did try to contact you by telephone several times in the morning, specifically so that you would not have to wait last minute to reserve with another operator. I did not receive an answer and therefore left earlier telephone messages. Then, I followed it with a courtesy email. This procedure is top priority for me because... More 

Madrid, Spain
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed March 7, 2016

We arrived on MCS cruise to Grand Cayman and Kerry was waiting for us. The crew was very friendly and knowledgeable! Also a good think about the Soto's Cruises is that the boats are not as big and crowded as the other ones we saw in Sting ray city, so you end up having a more relaxed experience. I highly... More 

Helpful?
2 Thank Leonor C
Sofia, Bulgaria
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed February 9, 2016

Everything was well organized. The boat was not crowded. Captain and assistant were very careful especially with children.Strongly recommend them

Helpful?
Thank sevdalin k

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?