CayTours

CayTours

City ToursTaxis & ShuttlesSightseeing ToursPrivate ToursNature & Wildlife Tours
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
CayTours is a premier provider of tours throughout Grand Cayman. We pride ourselves in creating the ultimate experience for all of our customers, showing you all the other sites in Grand Cayman other than just the sea and sand. Our tours offer an enriching, entertaining and exciting experience coupled with our genuine Caymanian hospitality. Our tour guides are friendly and are native persons who enjoy showing visitors our beautiful island.
George Town, Cayman Islands

Suggest edits to improve what we show.
Improve this listing
Tours and Tickets by CayTours
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles348 reviews
Excellent
238
Very good
45
Average
24
Poor
19
Terrible
22

Anthony R
1 contribution
5.0 of 5 bubbles
Mar 2023 • Friends
Me, my wife and friends rented a charter this past Sunday , captain was great and Kevin the host I believe was very knowledgeable towards the waters and the history of the Cayman Islands we definitely left with a bucket full of fish and know more about fishes. We went to great locations for catching all types of fish Everyone on board caught a lot of fish, well worth every penny! Will definitely do it again!
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review and your time. It is greatly appreciated. Do visit us again in the Cayman Islands.
Written March 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lis
Grand Cayman2 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
We went fishing with Caytours last weekend. The staff was welcoming, professional, and accommodating. They went out of their way to find new fishing spots, which we greatly appreciated. Aside from that, I can say with certainty that I felt safe and comfortable on the boat at all times. When we stopped at Stingray City, Kevin, our boatmate, made sure we were all safe and shared the rules to keep us and the wildlife safe. The captain and the other mate were also pleasant and professional with the entire group. Overall, I would strongly recommend CayTours and will undoubtedly return!

Thanks again!
Written March 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for the review and your time. It is greatly appreciated. Do visit us again in the Cayman Islands.
Written March 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Weary Travellery
Lexington, KY158 contributions
5.0 of 5 bubbles
May 2022
We booked several excursions through our hotel with CayTours, and everything went like clockwork. Their buses and vans are clean and the drivers very dependable - they're there when they say they will be, get you where you need to go and never make you feel rushed or hurried when you're at a scenic site or activity. We would use them again.
Written September 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us a review. We are glad you enjoyed your tour with us :)
Written September 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angie M
Ashburn, VA6 contributions
1.0 of 5 bubbles
Dec 2022 • Family
We just made it back on our cruise ship and had to write a review about how bad Caytours is. Our tour was scheduled to start at 9am, we were there about 10 minutes early and check-in with the lady holding the sign. Didn't expect it to leave exactly at 9 but then 9:15 came by.. still waiting. During this time, she kept asking for how many people are in everyone's group. Which we constantly had to tell her and take out our tickets to show. Another bus came and we thought it was for us so we followed her then she goes where you guys going? We're like following you?? She said this is not your tour. So we're like okay.. wait again. She then asked for how many people in each group.. some lady had to help her count again. Then almost at 10am our bus came.. an hour late. We got on and went to the Hell town for 10 minutes then to the turtles center. The driver told us we have 1 hour and he will be back because he had to pick up more people and bring them there. We're like okay? We knew he was going to be late and he was well over 30 minutes late. He then drove us to the beach which was a joke. That place was so crowded.. no one wanted to get off. There were passengers from another cruise that said they wanted to head back to the port because they're afraid of missing their time. Then he asked everyone if we wanted to go back.. my husband and I were really upset by this. We paid for our whole family of 6 including my baby to be able to enjoy grand cayman but felt pressure to go back to Port. We got off and said we'll find our way.. it's ridiculous. The driver didn't even gave us any suggestions or tell us if any other drivers will come. We end up making our way around and got back to the ship but felt ripped off that we paid so much for a company to just take us to 2 spots and were late every time picking us up. I really regret not booking with the cruise instead.
Written December 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you for taking the time to leave us a review. We are sorry you did not enjoy your tour with us. Please be assured that we will take this complaint up with the team and make sure such instances are avoided in the future. We will make sure we pass on your message to the team, take necessary steps and will strive to make ourselves better each day.
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Barbara W
5 contributions
2.0 of 5 bubbles
Jan 2023 • Couples
We booked this tour because transportation from our hotel and back was included in the tour price. I had spoken to Victor personally when I booked the tour to ensure that we would be picked up in adequate time to make the 2:00 pm tour. He assured me that we would be picked up promptly at 1:00 pm on Friday. We were in the hotel lobby by 12:50 pm to ensure we would not be late for pickup. No one showed up. At 1:20 pm the hotel staff was finally able to contact Victor (after 3 tries) who assured her someone was on the way to get us. At that point we had to reschedule our tour for the 3:00 pm time slot. At 2:05 pm we began to talk about other transportation options such as the public bus but could not be guaranteed to get there in time for the 3:00 pm slot. Finally at 2:10 pm our driver showed up. Fortunately we did make it to the tour with a few minutes to spare. We doubled checked with the driver when she let us out she said she would be in parking lot at 4:30 pm to pick up up. She was about 10 minutes too late after our tour. We paid $86 each for the round trip transportation which we considered to be pricey. Had we known the issues we would have with Cay Tours we would have chosen another provider.
Written January 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your review. We are sorry about the events of the day. We will make sure to communicate with our team and find out what went wrong on the day.
Written January 31, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HJHampton71
Birmingham, UK26 contributions
5.0 of 5 bubbles
Sep 2022
We contacted the company to set up a custom tour, which they were able to arrange for us easily.

We were picked up at the tour gate, we firstly went to the Tortuga Rum Factory, were we got to taste the cake and the rum... lovely

We then went to the rock formations of Hell, as we travelled our driver pointed out various buildings and areas.

We then went to the Cayman Turtle centre, here we saw many turtles, and although we couldn't swim with them because of storm, this was included within the price

We then travelled to Severn Mile Beach, the sands were amazing and the sea was so warm.

Thank you for a great day
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a pleasure to take you on a tour of Turtle Centre, Tortuga Rum Cake Factory, Hell Rock Formation and Coral Beach. We are glad you enjoyed the tour as much as we enjoyed taking you there! Thank you for your review and we hope to take you on another tour of our beautiful Island soon- something different next time :)
Written October 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Crochet Lady
2 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
Had a truly memorable experience with this company. It’s my first time travelling to Grand Cayman to see an old friend; travelling alone and needed to feel safe.

I emailed prior to arrange an itenary based on the limited time I had. They accommodated me and was delighted to have a private driver. I was picked up at my hotel and dropped back.

Ian you were AMAZING! He was punctual; intelligent; chatty and knowledgeable about his beautiful safe country.

We went to :-
Cayman Turtle Centre
Tortuga Rum Factory
Peblo
Queen Elizabeth Botanic Gardens

This tour company exceeded my expectations on all levels. Recommended!
Written November 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travel4kms
7 contributions
5.0 of 5 bubbles
Nov 2022
We had a private tour with CayTours that we book via the website for an excursion from our cruise ship. We communicated with Nancy who helped guide us and made sure we enjoyed our excursion. Nancy and our van driver (Dylan) was great to work with and customized our trip based on time and what we wanted to see. We were a family tour of 8 adults. We saw St. Pedros, The distillery, 7 mile beach, Rum cake factor, and Hell. We loved all the sites and the personal attention received by Nancy and our driver. We really like the distillery tour and tasting! We saw lots of site and experiences at a great price and was well taken care of throughout. Loved CayTours and highly recommend Cay Tours excursion.
Written November 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kinds words and wonderful review of our tours. We appreciate it very much and it was a pleasure to take your group on a tour. We will be sure to pass on your kind words to Nancy and Dylan :)
Written November 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pisanolynne64
Myrtle Beach, SC21 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
We booked 2 transfers to 7 mile beach, was leaving to
Drop us off at 1 sharp. We arrived & checked in @ 12:45. Waited & waited now its 2 PM another taxi guy took all 14 of us to 7 mile beach . Now its 2:25 pm rented chairs & umbrella NO sun now . Taxi cay tours was supposed to pick us up at 3:30 to get back to our ship ! They never show up! Another couple & us got cab driver Doreen for $12 to take us back to the port . We rush to barely catch the last tender to NCL Escape scary stuff . We made it back . I complained to our agent from cruise planners about our terrible experience! She assures me we will be getting all of our $ back for this entire stressful experience! Still waiting for our refund. Ruined our entire day . It was our only excursion we booked . Dont use them.
Written February 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sincerely apologize for the unfortunate experience you had with our transfer service, and we deeply regret the stress it caused during your day in Grand Cayman. Your feedback is crucial to us, and we are working diligently to address the issues you encountered. The delay in the pickup, the mix-up with the taxi service, and the subsequent no-show for your return transportation are unacceptable, and we fully understand the impact this had on your overall experience. We apologize for any inconvenience, and we are taking immediate steps to investigate and rectify the issues within our service. We appreciate your patience as we work towards resolving this matter, and we assure you that we are committed to providing a more reliable and enjoyable experience for our guests in the future. Your concerns have been duly noted, and we are working with our team to implement measures that prevent a recurrence of such incidents. Regarding the refund, we understand the importance of a timely resolution and are actively processing your request. If there are any further concerns or details you would like to share, please feel free to reach out to us directly. Once again, we apologize for the disruptions to your day and appreciate your understanding.
Written March 5, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lesly N
7 contributions
5.0 of 5 bubbles
Jun 2024 • Family
We had a great experience with our guide, Ariel, for the West End activities and tour. Ariel was very informative, knowledgeable when I asked questions, and a great sense of humor. It was a great tour and his guiding made it even better. Thank you for the wonderful memories!
Written June 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 344
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

CayTours - All You Need to Know BEFORE You Go (2025)

All things to do in George Town
Amusement Parks in George Town
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars