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About Sunsail
Come sail away in your choice of 25 jaw-dropping destinations worldwide. Choose from bareboat (monohull, catamaran), skippered charters, flotillas, Sail By The Cabin & schools. Company Overview With over 40 years in the yacht charter industry, Sunsail has everything you need for an extraordinary sailing vacation, whether it’s your first time at the helm or your logbook’s as thick as a dictionary.
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Reviews (99)
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Reviewed February 19, 2019

We just finished a week on a Sunsail bareboat -- had a great time visiting the BVIS. Our arrival at Sunsail was not friendly. No one was there to greet us...and there was NO WATER available to us to drink. I asked if there was...More

Date of experience: February 2019
3  Thank nolajennie
SunsailUSA, Manager at Sunsail, responded to this reviewResponded March 13, 2019

Hello nolajennie, On behalf of the entire Sunsail team, we extend our sincere apologies that your welcome to our base was not the warm, friendly it should have been. You are right and absolutely should have been greeted exactly as you describe: with a smile,...More

Reviewed February 18, 2019

We had a great time in the BVIs due to Sunsail's helpful and well organised marina. Our boat was clean and ready for us, provisioning aboard and we had a wonderful holiday.More

Date of experience: February 2019
Thank Helen S
SunsailUSA, Manager at Sunsail, responded to this reviewResponded March 13, 2019

Hi Helen, Thank you for sharing this great review about your Sunsail BVI charter experience. We are pleased to learn you had a wonderful charter vacation with Sunsail. We appreciate your compliments about our BVI charter base team, their helpfulness to your needs and your...More

Reviewed January 18, 2019 via mobile

My wife and I did our first bareboat charter with Sunsail. It was an amazing experience and we definitely look forward to coming back. We had a few small issues with the boat and the service techs were very quick to respond and help through...More

Date of experience: January 2019
Thank Aksteveo1983
SunsailUSA, Manager at Sunsail, responded to this reviewResponded March 13, 2019

Hi Aksteveo1983, Thank you so much for sharing your review about your Sunsail BVI charter experience. We are so glad to hear you had an amazing experience with Sunsail! Furthermore, we appreciate your compliments about our service tech team and their responsiveness to your needs....More

Reviewed January 16, 2019

I have bareboat chartered 4 times from Sunsail. 3 of the 4 charters had major problems where I lost precious days on my vacation. I paid for a Premium boat that I suspected was an IRMA survivor. This was confirmed by a Sunsail employee! The...More

Date of experience: November 2018
4  Thank KJBeancounter
Reviewed January 11, 2019 via mobile

This was the second time we chartered a boat from Sunsail to potter around the BVIs and just like the last time it was absolute bliss. Everything from booking the boat via pickup at the airport, checking in, briefing and handing the boat back was...More

Date of experience: February 2018
Thank ntalabany
SunsailUSA, Manager at Sunsail, responded to this reviewResponded March 25, 2019

Thank you so much for sharing your review about your Sunsail BVI charter experience. We are so glad to hear you had an great vacation with us! We hope to welcome you back to the BVI or one of our other destinations for your next...More

Reviewed September 18, 2018 via mobile

Really disappointed family. I can't comment on the quality of holiday as we didn't get that far. We received a quote from Sunsail for a family holiday. However, when we phoned 2 days later to take it up were told there was an error in...More

Date of experience: September 2018
3  Thank dkallenfamily
Reviewed September 3, 2018 via mobile

Disappointing and expensive on so many levels. We were moored on buoys in bays with heavy swell in August, the quay we were taken to at Sa Rapia is industrial and we didn’t visit the promised locations in the published agenda because Sunsail can’t secure...More

Date of experience: August 2018
7  Thank Zoe C
Reviewed August 20, 2018 via mobile

First time cruising the BVI with friends. We chartered a Sunsail 444 catamaran. The moorings and Sunsail docks are well on the way to recovery after the hurricane. The boat was mechanically adequate, however could have used some TLC on surface level items we had...More

Date of experience: August 2018
2  Thank mattwT2811GU
Reviewed August 17, 2018

It is all about the boat. If you get a good boat, overall it will be fine. Get a poor boat and it may not be fun at all. While we have not had any major issues, heard some bad stories. Check the boat and...More

Date of experience: August 2018
5  Thank mike101101101
Reviewed July 18, 2018 via mobile

Sunsail would not refund my over $2000 deposit when I explained to them my Brother had cancer. They requested I select another date which cost an additional $500. All I wanted to do was cancel the trip so I could spend time with my brother...More

Date of experience: July 2018
6  Thank rene D
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Karlqvist B
June 14, 2017|
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Response from Yachts_team | Property representative |
We are sorry to hear these events transpired. Sunsail is very proactive in protecting our guest and abiding by environmental regulations. We will discuss this with our base team and respond to you as soon as possible.
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