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Treasure Bay Casino

Open Now: 11:00 AM - 1:00 AM
Open today: 11:00 AM - 1:00 AM
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Traveler Overview
  • Excellent28%
  • Very good36%
  • Average14%
  • Poor11%
  • Terrible11%
Aug 11, 2018
“It's just another casino, but with a local flair”
Jul 7, 2018
“UNFORTUNATE INCIDENT”
About
Treasure Bay Casino in St. Lucia is located at Baywalk Mall in the heart of Rodney Bay. We offer a wide variety of over 200 state of the art Las Vegas style slot machines, live table games, including blackjack, craps roulette and poker; your...more
Open Now
Hours Today: 11:00 AM - 1:00 AM
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Contact
Castries-Gros Islet Hwy, St. Lucia
Website
+1 758-459-2901
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Reviews (35)
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1 - 10 of 33 reviews
Reviewed August 14, 2018 via mobile

I read up on all of the reviews before I visited the casino with my girlfriend. I have been to a lot of casinos in the Caribbean and I had excepted the fact that I would most likely not win at the slots and it...More

1  Thank mphill0709
René M, Manager at Treasure Bay Casino, responded to this reviewResponded September 8, 2018

Dear mphill0709, Thank you for visiting us and taking the time to provide feedback. We certainly appreciate the recognition you gave to our crew members and we will forward your kind words on to them. We are happy that we exceeded your expectations and luck...More

Reviewed August 11, 2018

So even though the games are the same, it appears the casino is very catering to their locals and are very lazed on their rules. From allowing other players to add to my bet, not getting locals off their phone at blackjack table, it was...More

1  Thank Matthew P
René M, Manager at Treasure Bay Casino, responded to this reviewResponded September 8, 2018

Dear Matthew P, Thank you for taking time to provide us with feedback on your visit. We appreciate the opportunity to further improve and ensure all guests have a great experience while with us. We understand that there may have been differences in your experience...More

Reviewed July 7, 2018 via mobile

This is definitely not how this situation transpired.Treasure Bay Casino is a place I love going too and I am always pleased with the service of the staff. I was seated at the bar when this unfortunate incident transpired your husband seemed intoxicated and loud,...More

2  Thank Maryanna30
René M, Manager at Treasure Bay Casino, responded to this reviewResponded July 25, 2018

Dear Maryanna, Thank you for following up to a review you read on TripAdvisor. We appreciate additional comments which allows us to improve our service. Your feedback will be added to our internal review, and we appreciate you adding another perspective. We hope to see...More

Reviewed June 24, 2018

Went to the casino just out of curiosity really but decided to have some drinks. We were there on Saturday night and there is an offer to have two Johnnie Walker drinks for $25. My husband ordered and paid for two but asked to have...More

1  Thank Gill S
René M, Manager at Treasure Bay Casino, responded to this reviewResponded July 25, 2018

Dear Gill, Thank you for taking the time to leave a review based on your recent visit. We appreciate the feedback which gives an opportunity to improve our service to ensure all guests have a fun experience with us, and we apologize for any misunderstanding....More

Reviewed February 8, 2018

Its your average Island Casinoand if you are lucky enough to be ahead my advice is to look for the nearest door and BOLT I am not being at all negative but it seems I have a habit of watching the tables turn playing black...More

7  Thank Robert O
René M, Manager at Treasure Bay Casino, responded to this reviewResponded February 15, 2018

Dear Robert, Thank you for taking the time to give us your feedback on a recent visit to our St. Lucia casino. I certainly agree with your observations...Blackjack like most games of chance can be volatile. A good shoe or two being can always be...More

Reviewed December 6, 2017

Only casino near our resort, went on a Sunday night, tables were busy, pick of the machines, plenty of sports on the TV's at the bar. Takes American money. Not Vegas & they don't offer free drinks but overall had a fun night out &...More

Thank Mary P
Evita S, Marketing Coordinator at Treasure Bay Casino, responded to this reviewResponded January 10, 2018

Dear Mary, Thank you for taking the time to share your experience with us. It is always great to hear when our guests have had an enjoyable time at Treasure Bay Casino. We are happy that you had fun and won! Treasure Bay Casino also...More

Reviewed May 17, 2017

Friendly staff, good odds of winning! You have to spend at least $10 for a card to use at the machines/tables but that made it very easy!More

Thank Christina M
MacMillan F, Public Relations Manager at Treasure Bay Casino, responded to this reviewResponded August 7, 2017

Thank you for taking the time to provide us with feedback on your visit. It is always wonderful to receive positive comments and know that we are meeting our guest’s expectations! One item of note: our new member offer does not require prior spending! When...More

Reviewed May 15, 2017

My husband is the gambler so h had to check out the casino. He did play much money but it was nice. We would go beck again.

Thank Marie5009
Evita S, Public Relations Manager at Treasure Bay Casino, responded to this reviewResponded August 7, 2017

Thank you for visiting us! We are very happy to know that you and your husband enjoyed your visit, and we look forward to your next visit. Until we see you again…!

Reviewed April 18, 2017 via mobile

Not at all impressed with this casino. When I walked in, I was initially happy to see the older machines everywhere because there were so many fun machines back in the day. I soon realized that none of the good old machines made it here....More

1  Thank CDNseekingheat
René M, Manager at Treasure Bay Casino, responded to this reviewResponded April 27, 2017

Thank you for taking time to leave a review based on your visit. We appreciate feedback from our guests and the opportunity to learn more about where we have opportunity for improvement. We were so pleased that our Security Team made a good impression, and...More

Reviewed April 6, 2017

We had an excellent time here. Security is excellent here made sure we were safe and picked up on time.More

1  Thank NetaT78
René M, Manager at Treasure Bay Casino, responded to this reviewResponded April 14, 2017

Thank you for taking the time to provide positive feedback on your visit; especially the kind words about our crew members. Treasure Bay is committed to providing a safe and relaxing environment for all of our guests and we are happy that you had a...More

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Questions & Answers
Ask a question
cruisinjlb2018
March 29, 2018|
Answer
Response from René M | Property representative |
Good Morning. We are about 19 km / 11.8 ml from the port in Castries. There are taxis situated at the port on both sides that will take you to Rodney bay and the Casino in Baywalk Mall. We open our doors at 11am. Have... More
0
Votes
stjohnbluewater
September 22, 2017|
Answer
Response from René M | Property representative |
Good evening. We are about 10 minutes by car from the Royalton. You will pass Rodney bay on your way there. We are in the Bay Walk Mall in Rodney bay. Looking forward to seeing you.
0
Votes
Sandra W
September 14, 2017|
Answer
Response from René M | Property representative |
Apologies for the late reply, was out of office Yes we do have black jack, poker, roulette, craps and other table games on offer. When you sign up as a club card member, you will receive US$10 for free play. Whilst playing... More
0
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