Don Collins Cigars
Speciality & Gift Shops
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11:00 AM - 8:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 7:00 PM
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About
Don Collins cultivates all-natural Puerto Rican tobacco and transforms it into a cigar experience to remember! Our tobacco plants are grown pesticide and chemical free in the pristine mountains of Puerto Rico, and are harvested by local farmers. From curing and aging the leaves to the creation of the cigar itself, we strive to deliver the utmost quality in our products while continuing to honor time-tested methods and traditions. Our cigars are Made By Hand in the Oldest Surviving Cigar Factory in the Caribbean. Founded in 1506, the building stands on the site of the ancient Taíno festival, Sik'ar. When the Spanish discovered the festival, they took the products back to Spain as cigarros. Thus the legend began... ​
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
50 reviews
Excellent
39
Very good
6
Average
2
Poor
1
Terrible
2

Daniel A
1 contribution
Aug 2021 • Solo
The cigars are authentically Puertorriqueño and refined. Medium bodied cigars that burn evenly stay lit and the ash holds for a very long time. Be patient as management gets things back in order. You'll be glad you were if you get to acquire some. Do not grab just one! They aren't always open and sometimes don't answer the phone. If you miss out, sucks for you!
Written August 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the great review! Now that we have gotten some more incredible employees, we are open everyday at 11:00AM. Hope to see you again soon.
Written February 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roberto R
Walkersville, MD61 contributions
Oct 2021 • Couples
Came into Don Colins to pick my usual cigars . Last time I was here was 2018 before Covid times.

When we got in we were greeted by these two young men (Anthony and Lionel) that were helpful and great to chat with.

We had a flight of tres clavos pitorro from San Juan Puerto Rico. Anthony (owner) took his time to describe the pitorro and the cigars.

I then picked a 25 Corona cigar bundle and a few of the other ones they had there. When Anthony opened the humidor it smelled amazing .

So next time you are in Old San Juan definitely stop by and say hello.
Written October 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Highly recommend the Coronas. Great choice. Try a Quillambo next, that's where the wonderful smell was coming from!
Written February 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maury G
Sargent, TX66 contributions
Dec 2019
These are our Son-In-Law's favorite cigars so we had to stop and pick up some. They had a BOGO special so we stock up. Really friendly folks kept offing drinks or have a complementary cigar with them in the shop or while we walked around Old San Juan. Though the streets get closed and it turns into a French Quarter scene, go late Friday before they close then enjoy Old San Juan.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arriving at Don Collins before the start the night in Old San Juan is a great recommendation! We now close at 10:00PM on Fridays and Saturdays and are working toward opening up a full bar and serving coffee. Come by again this year for your birthday and have a rum shot on us!
Written February 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tallantdavid
West Des Moines, IA8 contributions
Feb 2020
I had visited this store twice before with great satisfaction so it was something I was looking forward to when we had planned a visit to Puerto Rico for February. What a big disappointment, it was nothing like my former experiences, no samples and had the feeling that he couldn't wait to get me out of the store. On Feb 7 I put my order in, paid for it and was told that it would be shipped the following Thurs {Feb 13}. When I had not received nor heard anything by Mar 5 I tried to contact them by email and phone {no answer left voice mail} with no response. I tried two more times over the next two weeks with no response. I finally had to contact my credit card company to file a dispute to get my money back. Total horrable experience I would not recomend this store to anyone!
Written May 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi David, thank you for taking the time to leave us your review. We are very sorry to hear you had an unpleasant experience with us some years ago and would like the opportunity to make it right! Please feel free to reach out to us at 1-866-977-2983 and/or customerservice@don-collins.com and let's see if we can't make your memories of your visit to Don Collins and OSJ a little better in retrospect. Thanks again.
Written February 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bettyboo888
Scotland, UK293 contributions
Jun 2022
We weren’t looking for cigars but just popped in for a seat and a cold beer on an evening cruise stop while wandering around old San Juan. The guy who served us was so friendly (think his name was Chris) and we also got chatting to two Canadian guys as well. Great wee place
Written June 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cathy B
Wesley Chapel, FL5 contributions
Mar 2017 • Family
Don Collins advertises that there was hand rolling of cigars in the store. Apparently that is NOT the case. They have cigars that are hand rolled for them, but no longer in the shop. The cigars themselves are loosely rolled, and at $11.25 for the one the proprietor told me was one of his best, not a very good smoke. The website also doesn't depict what the actual shop looks like. The actual shop looks depressed and is a bit shabby. Not what I was expecting at all. There are other shops that are a lot better.
Written March 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bill B
Cortland, OH161 contributions
Apr 2018 • Friends
Greeted by a gracious staff and Don himself. We're definitely not cigar snobs but we appreciate a good smoke. We were not disappointed with our choice of smoke and tasty rum. We really appreciate hearing stories of Don's father who was a New York City Firefighter.
Written April 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lsotto
Denver, CO1 contribution
Mar 2014
Had a good smoke here
The full bodied was kust amazing rich in flavor and bold in taste, accompanied by a shot of Puerto Rican rum, Ron del Barrilito was the cherry on the top. Glad I found it, recommend to anyone.
Written June 30, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mkvalin
Chicago, IL25 contributions
Mar 2014 • Couples
Stop at this shop because they had hand rolled Puerto Rican cigars.
Greeted by a lovely young land who was very knowledgeable and friendly.
They store also sells Puerto Rican coffee, and they also do rum tastings there.

We purchased a bag of coffee to take home. Boy am I glad we did.
It is outstanding and I will be ordering more on line.
The rum was great too.
Enjoy.
Written April 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pablo L
California156 contributions
Jan 2019
This is a nice little cigar shop centrally located in old San Juan. Although it is not as big as other cigar shops the employees are 100% genuine in trying to help you choose your potential smoke based on what you tell them. We were greeted immediately and graciously upon entering, we were told what was the best deal in terms of getting bundles, and were very patient with us who knew very little about cigars by describing each and every single cased ones. We got the packaged deal but we didn’t want the t-shirt that came with it so instead they let us choose another bottle of rum or a bag of coffee (we were very grateful). They even gave us great recommendations on where to eat and see. Excellent customer service.
Written October 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We're glad that you had a great experience at Don Collins. We carry 100% Puerto Rican products and all items in the shop also come from local shops in the area. We try to support local businesses and farmers so that Puerto Rico can remain as beautiful as it is. Thank you for your review and hope to see you again soon!
Written February 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Don Collins Cigars (San Juan) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Don Collins Cigars

Don Collins Cigars is open:
  • Sun - Thu 11:00 AM - 7:00 PM
  • Fri - Sat 11:00 AM - 10:00 PM