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About Across Caribe
ACROSS CARIBE offers ADVENTURE TOURS around Puerto Rico! From going off the beaten path in El Yunque Rainforest to explore the ancient history of the island. We are specialized in Nature, Culture, Marine Tours and Workshops!
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Hours Today: 8:00 AM - 4:00 PM
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mg wrote a review Oct 20
6 contributions
We arrived in a downpour to find that nobody was at the location for the class. The class was confirmed earlier with a map of location and I questioned the rain with no response. I called and texted the number given. No response. We were able to get shelter from the rain in another building and called an Uber. I would not recommend this experience. Very disappointed. I hope I get a refund.
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Date of experience: October 2021
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Tempestt wrote a review Sep 2021
2 contributions
Please do not book with this company. I had scheduled their Afro-Puerto Rican Heritage tour for September 2nd and their tour guide Steven called the night before saying that the tour had to be cancelled because the driver contracted COVID. While I appreciate that they took precautions he then said he would provide a full refund however I have yet to receive a refund. I have left numerous voicemails for Steven, and Across Caribe, sent emails and messages and have yet to receive a response. I would not recommend booking with company because they took my money and are now ignoring my request for a refund they promised when they canceled the tour last minute.
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Date of experience: September 2021
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Tamara G wrote a review Sep 2021
McDonough, Georgia12 contributions
I booked a Afro-Puerto Rican Heritage Tour online for 9/16/21. During the initial booking I paid an additional $5 per person for insurance if tour is canceled. On 9/15/21 I was contacted via telephone by Steven a representative with Across Caribe, he reported that the tour driver tested positive for COVID, as a result the tour would be rescheduled for Sunday 9/19 or Monday 9/20. I agreed to the terms. On Saturday 9/18, I called Steven and he confirmed the tour could not be rescheduled and agreed to refund the total amount paid $181.75. I followed up with a call on 9/20 advising him a refund was not posted or showing, the caller was not available a voicemail was left. I was satisfied with the tour being canceled for safety reasons, however the refund and follow up was not professional and unappreciated.
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Review collected in partnership with this attraction
Date of experience: September 2021
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Byron I wrote a review Sep 2021
5 contributions
Excellent instructor! Very patient, extremely helpful, and tons of fun! I thinks is a must do when you visit Puerto Rico!
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Response from Across C, Manager at Across Caribe
Responded 5 weeks ago
Thanks for choosing Across Caribe Byron. We are so pleased to hear you enjoyed your Salsa class in Puerto Rico. Be sure to come back soon. Happy dancing !
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Adam H wrote a review Sep 2021
2 contributions1 helpful vote
The experience was excellent and fun. The Australian teacher was talented and helpful. Would highly suggest.
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Date of experience: September 2021
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Response from Across C, Manager at Across Caribe
Responded 5 weeks ago
We are so pleased to hear you enjoyed your experience dancing Salsa in Puerto Rico. Thanks for choosing Across Caribe.
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