We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 1054 Ashford Ave, San Juan 00907, Puerto Rico
Phone Number: +1 787-722-8433
Website
Improve this listing
Today
9:00 am - 6:00 pm
Closed now
See all hours
Hours:
Sun - Sat 9:00 am - 6:00 pm
Description:

We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering...

We Welcome You to ZEN SPA - the leading premier spa in Puerto Rico offering over 60,000 Spa Treatments a year! We invite you to experience ZEN SPA where wellness, personal care and beauty are combined in an atmosphere of pure calmness. Imagine opening the doors to the perfect and peaceful oasis where all your senses are awakened. From the moment you enter ZEN SPA, your sense of smell is stimulated with the therapeutic scents of essential oils. The use of natural colors and fibers is easy on the eyes, a complement to the simplicity and purity of the Asian-inspired decor. Your ears dance with the soft sounds of nature that are gifts to your soul, instantly altering your state of mind and easing tensions. Fresh fruit, herbal tea and water revitalize your sense of taste. Soothing facials and body treatments stimulate your sense of touch and energize your skin.

read more

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 30
    Excellent
  • 10
    Very good
  • 12
    Average
  • 6
    Poor
  • 14
    Terrible
Spa is excellent, technician not so much!

The Zen Spa is gorgeous, and the staff did an excellent job of taking care of our large group. I was not impressed at all by my massage therapist, and had it been any other... read more

3 of 5 starsReviewed 2 days ago
LKNYogamom
,
Cornelius, North Carolina
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Cornelius, North Carolina
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Zen Spa is gorgeous, and the staff did an excellent job of taking care of our large group. I was not impressed at all by my massage therapist, and had it been any other situation, I would have complained. I am fairly confident she was brought in as an extra, as she had long nails, spoke NO english, and... More 

Helpful?
Thank LKNYogamom
San Juan, Puerto Rico
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I live in San Juan, PR and even though I am not a tourist anymore, I still come to Zen Spa. It is the absolute best place to relax. They have great services, prices, and great, professional staff. The assistance manager Denise made me and my friend feel welcome and answered all our questions about services and went beyond what... More 

Helpful?
Thank Timmyparks83
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

The setting and ambience is very classy and calming. My husband had a wrap and massage and I had a massage and the treatments were all amazing! From the first moment you walk in to the moment you leave you feel pampered! Guys, don't be intimidated about going here my husband loved it!

Helpful?
Thank Rindanica
New York City, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 27, 2015 via mobile

Disorganized. Dirty. Unprofessional. I highly doubt the masseuses are licensed, and if so, they should be embarrassed. I really don't need someone grazing my body with oil, I can do that myself. We reminded the masseuses that we requested for deep tissue treatment....it was as if the masseuses did not even know what that meant. Secondly, we made an appointment... More 

Helpful?
Thank Denali_888
Boston, Massachusetts
1 review
1 of 5 stars Reviewed December 24, 2015

They make you wait for an hour to tell you they don't even have the products to perform the service on you. The manager is horribly rude like it was your fault they don't have the products! Worst experience ever!

Helpful?
Thank Sonya S
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

Sonya, We are truly sorry you had to wait on your service. Unfortunately it was a miscommunication on our end. We hope you give us a chance to make good on your next visit! More 

Pittsburgh
Level Contributor
86 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 2, 2015

Visiting San Juan during the rainy season is a toss up as to sun or rain. The good thing is the rain comes but it also goes just as quickly so it really doesn't ruin your stay. On a particularly rainy day, I used the break from the sun to visit Zen Spa in the Condado area right on Ashford... More 

Helpful?
Thank Yinzer13
Belmont, Massachusetts
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

I was not happy with my Zen experience. When you arrived for your treatment they set you up in the waiting area inside the spa. They tell you they have teas and fresh fruit for you to indulge in. There was no access to the tea, so you had to ask for it. By the time the tea was about... More 

Helpful?
Thank alifrombos
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 6, 2015

In such a busy town, this place is great to relax and get a good massage. The only cons is that the oils where not nice as other places I been too.

Helpful?
1 Thank Linda M
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 6, 2015 via mobile

Very nice ambiance at Zen Spa. My mother booked a massage and my sister (13 y/o) and I booked a "couples" hot stone massage. Confirmed with multiple phone conversations never once was it mentioned my little sister couldn't have a hot stone massage. This information was given to us after we checked in. We were taken back to the area... More 

Helpful?
Thank Cassandra H
ColoradoMermaid
Level Contributor
96 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 2, 2015

My mani and pedi were okay. I would say that the pedicure was better than average while the manicure was average at best (my polish came off 5 days later and no, I didn't go swimming). I was greeted professionally upon arrival, but after I was taken to the drying station, I was apparently on my own to decide when... More 

Helpful?
Thank ColoradoMermaid
Zen_Spa_Puerto_Rico, General Manager at Zen Spa, responded to this review

We are very happy that our spa pedicure met your expectations. If you are still in town, please come by and we'll gladly redo the nail color for you. We appreciate letting us know about your experience and will certainly share with the team. Have a very ZENful day! More 

Travelers who viewed Zen Spa also viewed

San Juan, Puerto Rico
San Juan, Puerto Rico
 
San Juan, Puerto Rico
San Juan, Puerto Rico
 

Been to Zen Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Zen Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?