The Spa at Condado Vanderbilt

The Spa at Condado Vanderbilt

The Spa at Condado Vanderbilt
4.5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Welcome to The Vanderbilt Spa in Condado, a timeless retreat to indulge both spirit and body -- and to savor the art of living well. The Spa at Condado Vanderbilt offers the generosity of time, with experiences that bring powerful results through our unique methods, distinguished spa treatments and our exclusively selected, high-performing products.
Duration: More than 3 hours
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  • Smrithi P
    4 contributions
    Amazing couples massage
    This spa gave the absolutely best massage of my life. We came here for a couples massage and both of our masseuses (Glenda and Bagicha) were fantastic. I had Glenda and she was the sweetest person ever, and literally her skill and abilities made this an almost spiritual experience for me. I practically got into a dreamlike state and at the end I felt like I was floating in clouds... And this persisted for like a few hours after the massage. Incredibly relaxed and peaceful experience overall. The pre and post spa and lounge staff were also very accommodating, peaceful, and kind. Definitely would recommend this. Go here, worth every penny.
    Visited June 2023
    Traveled as a couple
    Written June 6, 2023
  • Francisca W
    1 contribution
    Best birthday gift!
    Just here to concur most people’s experience. Took my sister for a spa day for us for her birthday. First off, gorgeous facilities. Our attendant was so lovely. We got our mimosas and enjoyed the amenities, the rain shower was EVERYTHING! Had our massage which was wonderful then our second glass of mimosas. While we were relaxing in the stilliness lounge they surprised my sister and I with a birthday treat for her. Brownie, ice cream and champagne. She felt so cared for. It was amazing! Thank you all for making her day so special. Yes it’s expensive and yes it’s worth every single penny!
    Visited June 2023
    Traveled with family
    Written July 6, 2023
  • Erin W
    Alexandria, Virginia45 contributions
    Wonderful massage
    I was at the Condado with a group of friends to celebrate our 50th birthdays. Two of us went for a massage at the spa. Seriously one of the best massages I have ever had. Wonderful service and a perfect way to enjoy one of our mornings!
    Visited November 2022
    Written August 26, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
53 reviews
Excellent
45
Very good
5
Average
0
Poor
1
Terrible
2

Carolyn
1 contribution
May 2022
My entire family was there for my niece’s wedding 5/22/2022. The view is outstanding and the pool staff were fantastic and that’s it! The banquet manager and the waitstaff were rude. The placed long tables under the air conditioning units which dripped on 4 guests. The wedding planner who was a complete tool would not help to rectify the situation. We asked the banquet manager to get the staff to move the gusts down the table and refused. My family had to move all the place settings so they could eat there meal. We came from around the globe to share in this event. We were rushed through every weekend event. Myself and my family have stayed in 5 star hotels and this one is a 3 at best.
Written May 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Francisca W
1 contribution
Jun 2023 • Family
Just here to concur most people’s experience. Took my sister for a spa day for us for her birthday. First off, gorgeous facilities. Our attendant was so lovely. We got our mimosas and enjoyed the amenities, the rain shower was EVERYTHING! Had our massage which was wonderful then our second glass of mimosas. While we were relaxing in the stilliness lounge they surprised my sister and I with a birthday treat for her. Brownie, ice cream and champagne. She felt so cared for. It was amazing! Thank you all for making her day so special. Yes it’s expensive and yes it’s worth every single penny!
Written July 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Smrithi P
4 contributions
Jun 2023 • Couples
This spa gave the absolutely best massage of my life. We came here for a couples massage and both of our masseuses (Glenda and Bagicha) were fantastic. I had Glenda and she was the sweetest person ever, and literally her skill and abilities made this an almost spiritual experience for me. I practically got into a dreamlike state and at the end I felt like I was floating in clouds... And this persisted for like a few hours after the massage. Incredibly relaxed and peaceful experience overall. The pre and post spa and lounge staff were also very accommodating, peaceful, and kind. Definitely would recommend this. Go here, worth every penny.
Written June 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Erin W
Alexandria, VA45 contributions
Nov 2022
I was at the Condado with a group of friends to celebrate our 50th birthdays. Two of us went for a massage at the spa. Seriously one of the best massages I have ever had. Wonderful service and a perfect way to enjoy one of our mornings!
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heather B
Blandon, PA194 contributions
This is review for spa only

My husband and I had booked the 80 min Vanderbilt signature massage the other day, to say we were disappointed would be an understatement. My husband and I both had treatments a few months ago and from the reception to the assistants to the masseuses it could not have been better. This time was completely different when we arrived we were barely acknowledged, then my attendant (female ) showed me to the dressing room and asked if I've been to the Vanderbilt before, I said yes, and this was the only time I saw her. My husband was told to go through that door. Once in the spa I never was checked on again or saw the attendant. My 80 min signature Vanderbilt massage was extremely disappointing. I'm very picky In regards to my massage so always make sure I communicate what I'm looking for. I specifically wrote down and explained to work and focus on my whole back and wanted her to work with her hands on this area. She went down my spine one time during the whole time. Just so disappointed and the amount of oil used was ridiculous, at times it was dripping off of me. The massage felt that I was just being touched instead of the strong level of pressure I specifically noted and asked for. To sum up our time upon leaving my husband wanted to discuss the level of service from the time before to this time. He started to speak to the woman upon checking out and her response was "I'm sorry to hear that". Again if this is the level of customer service you are providing at the Vanderbilt it is a sad day. I hope this review will bring attention to the disappointments we experienced and moving forward some changes can be made
Written April 6, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BOLIVAR A
Caguas, Puerto Rico23 contributions
Apr 2018 • Friends
This is truly a grand spa in all the sense of the word. The staff is gracious and helpful but unobtrusive. Excellent relaxation from all the hustle and bustle of San Juan, yet you are right in the middle of Condado, a great place to shop and dine. After hurricane Maria a number of other properties and spas are not yet receiving guests (see my other spa reviews) so it is very pleasant to have such a "Grand Dame" of our hotelier history looking so good. In this occasion I opted for a Signature massage and exfoliation. You are offered a choice of four marvelous aroma therapies to choose from. After the exfoliation you will jump into a multi sensorial shower which you will never forget. If you are an experienced spa junky like I am or if you just want to try a spa for the first time this one will not disappoint. Keep up the good work!
Written April 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sara S
5 contributions
Jul 2017 • Solo
I went there and had a signature massage and Bespoke Facial by Lourdes....The absolute best hands ever. She worked every tense spot on my shoulders and back. The spa and it's attendants are all amazing. Beautiful place, and everyone was very accommodating for my unexpected proposal.

7/22/17. Highly Recommended - especially Lourdes
Written July 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

fionaleej
New Hampshire21 contributions
Dec 2019 • Family
Amazing spa treatments with my 3 daughters yesterday. Thank you to wonderful Rosa Sanabria for all the time and care she took with each of us. Thank you to Clidia Moreta, Elena Rivera, Karla Hernandez, and Lourdes Rodriguez who gave us perfect massages and facials. The facility was beautiful! We will be back when we return to PR!
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janet K
Norfolk, VA168 contributions
Apr 2019 • Friends
I had a wonderful hot stone massage. The masseuse listened to my concerns. The spa as a whole was so calming with an incredible relaxation room.
Written April 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AJ S
3 contributions
Aug 2019 • Solo
My 55 minute massage at the Vanderbilt was amazing. Cynthia was absolutely wonderful. Facilities are great, and the staff makes you feel right at home.
Written September 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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