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We purchased a season pass in advance on line as it seemed cheaper than one off. This worked well as the kids went three times and this more than covered the extra cost. A good facility, we had fun. Beware Negril is a ridiculously overpriced place.
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Date of experience: December 2019
Helpful
Response from Samantha R, Manager at Kool Runnings Water Park
Responded Jan 7, 2020
Thank you Ric E for your review. We are truly pleased that you have been enjoying the perks of our all access Season Pass which definitely gives you the best park experience. Thank you once again for choosing us and we look forward to hosting you and the kids soon!
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Kids loved this place, big, clean and options for all ages..rafting was good, the guys explained and taught us about the areas as we went along. We would definately return.
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Date of experience: July 2019
1 Helpful vote
Helpful
Review of: Adventure Park Day Pass
Where do I start!!! A very small water park with few slides, all of which hurt your back as you can feel every join down the slide. The lazy river is defiantly lazy, 2 out of about 10 jets to push the water round actually were on/working, it wasn’t full up enough with water you could see the line of where it should have been, was full of bugs and dirty on the bottom. Careless maintenance, as you walk up to the slides thought the steps would fall through any moment. The lockers were all grubby. The whole place looked run down and grotty. The food we had for lunch I wouldn’t give my dog, we had a beef burger each with chips and we both felt sick after eating it. I mean how can you get a burger wrong! And when telling the manager as we left about the food we didn’t even get an apology and he didn’t seem bothered. …
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Response from Shari M, Manager at Kool Runnings Water Park
Responded Feb 10, 2020
We are really sorry we weren’t able to meet your expectations on the day you visited us. We have listened to your concerns and discarded the batch of burgers you had out of an abundance of caution. We also thank you for allowing us to visit you at your hotel to ensure you were okay. We hope you have another opportunity to meet your expectations, as we discussed.
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Need to be a bit more organised. The rides were basic not real fun. The locker key allocators should know what lockers are in operation instead of handing keys without a lock on the units. Rides need to be more entertaining for all ages. Very expensive for what you get.
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Review collected in partnership with this attraction
Date of experience: September 2019
Helpful
Response from SamanthaR3046, Manager at Kool Runnings Water Park
Responded Nov 5, 2019
Thank you for your review Celiajohnsonuk. We are disappointed that you did not enjoy your experience with us. With over 5 acres of activities including 7 water slides towering from over 30 ft. high, a lazy river, wave pool as well as paintball, kayaking on the morass, go-karts and rafting, we strive to provide a full day of activities for our guests. In addition to our discounted rates for residents we always have specials and packages available through our social media and our website.
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We was very excitedto bring kids here 4 kids two 6 year olds and two 11 year olds the price charged for tourist is extremely over priced for what they have to offer inside, I was expecting more slides and more fun pool areas we only stayed a hour and half or less as the kids got bored so that's a shame.…
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Date of experience: August 2019
Helpful
Response from Shari M, Director of Sales at Kool Runnings Water Park
Responded Sep 17, 2019
WhineyWhiney, Thank you for your review. We are disappointed that you did not enjoy your experience with us. With over 5 acres of activities including 7 water slides towering from over 30 ft. high, a lazy river, wave pool as well as paintball, kayaking on the morass, go-karts and rafting, we strive to provide a full day of activities for our guests. In addition to our discounted rates for residents we always have specials and packages available through our social media and our website.
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