I cannot rave enough about this company and the employees. We used them for round-trip airport shuttle, an all day excursion, and a trip to the luminous lagoon. Out of my 5 day trip, I used their services 3 of the days and don't regret my decision to hire them.
Shamelia, the person you will likely correspond with when booking your reservation, answered each and every one of my emailed questions pretty quickly and was always so gracious as I continued to add on places to my customized day tour in the week leading up to my arrival. Never once did I feel that I was pestering her!
When I arrived at their airport location to check in for my shuttle, the "representative" (which I later learned was actually the owner!) greeted me by my name without me even telling him who I was. He cheerfully said that they were expecting me and welcomed my friend and I to Jamaica. He then walked us out to the shuttle driver and assured us we were in good hands with Mr. Leroy.
Let me tell you: that was no joke. Leroy hands down made our vacation AMAZING. We left the day trip timeline largely to him and he made a suggestion to leave a particular stop out so we had more time to enjoy Seven Mile Beach. I'm so glad he did, because we spent the most relaxing afternoon at a little resort he took us to. The employees at the resort were all so friendly, the food amazing, the service on point, and the drinks were perfect. It also had WiFi, which was worth the day pass fee in and of itself, but the location also came with your own lounger and an umbrella! Additionally, Mr. Leroy is incredibly knowledgeable and was able to answer nearly every off the wall question I had about Jamaica and the culture, but most importantly, I felt 110% safe with him (once you see the, uh, "adventurous driving", you'll understand!). I had such a great time with him that I even discussed hiring him/Best Jamaica when I'll be in Ocho Rios on a cruise stop later this year!
I apologize for the long review, but I really can't speak highly enough about this company. Always on time, always felt safe, always had a great time. Prices are better than most you'll find, the vehicles are clean and well maintained, and everyone I talked to at the resort was jealous they didn't book with Best Jamaica after hearing about our day trip. I will definitely be back and I'll be asking for Mr. Leroy!
