Ken's Wheelchair Service and Tours Jamaica

Ken's Wheelchair Service and Tours Jamaica

Ken's Wheelchair Service and Tours Jamaica
5
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 7:00 PM
Sunday
10:00 AM - 6:00 PM
About
Ken’s Wheel Chair Service and Tours Company Ltd. is a family owned/operated company with offices at Lot 27, Seaview Drive, Hopewell, Hanover. The Directors of the company, Renville ‘Ken’ Smythe and his wife Donette have been serving the Tourism Industry for over twenty three (23) years, providing first-class, quality, safe and affordable taxi/tour services in Jamaica.
Duration: 2-3 hours
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  • Adele B
    1 contribution
    5.0 of 5 bubbles
    Touring with Trace.
    During my first trip to Jamaica, my friend and I had the pleasure of have a gentleman who goes by Trace as our tour guide/transportation person. Not only was he informative and professional, he was also very personable and made us feel at ease. He transported us to excursions and told us a lot of the history of Jama cFriends who were under his care during their trip to Jamaica in August 2023 recommended him and I'm glad we asked for him!
    Visited September 2023
    Traveled with friends
    Written October 15, 2023
  • tripsgaloretraveler
    Dallas, Texas7 contributions
    5.0 of 5 bubbles
    FRIENDLY, safe , modern and clean!
    We had a wonderful time in Jamaica! Thanks to Domini ‘Trace’ Steele for transporting us safely all week! We felt safe the entire time we were there. He shared information about Mobay and toured us around the area. The transportation was modern and extremely clean. Overall, top tier service and I’ll use them again. Thanks Trace!
    Visited December 2023
    Traveled with friends
    Written December 10, 2023
  • stefanomotta93
    2 contributions
    5.0 of 5 bubbles
    Trace is the sharpest driver in all of Jamaica!!!!
    We had the pleasure of visiting Montego Bay to start the year off with our family and were blessed to have Trace be our driver for the entire week. From the best spots for Jamaican delicacies to any excursion around the island - he not only knew exactly where we would love to be at, but recommended us plenty of options to choose from. As we were a pretty large group (nine total) - it was great to be able to trust someone in knowing the best places for adventure, shopping, or just simple relaxation. Most of all, in that entire week of exploring around Jamaica, Trace made sure our entire family was safe and always looked after. Certain factors that are hard to put a dollar amount of. We couldn't recommend Trace enough, next time we're in Jamaica - we would love to have him look after us again. 12 out of 5 stars for Trace. Certified legend!!!!
    Visited January 2024
    Traveled with family
    Written January 16, 2024
  • John C
    1 contribution
    5.0 of 5 bubbles
    Trace made our trip!
    We had an outstanding experience with Trace in Jamaica. His punctuality, willingness to go above and beyond, and thoughtful recommendations made our trip truly memorable. I highly recommend his services for a fantastic and stress-free exploration of Jamaica. In addition to his exceptional qualities, he was fantastic with the kids, adding an extra layer of warmth and consideration to the experience. His ability to engage with children further contributed to the overall positive atmosphere of the tour. Highly recommend hiring Trace for families!
    Visited January 2024
    Traveled with family
    Written January 17, 2024
  • Leslie F
    9 contributions
    5.0 of 5 bubbles
    Highly Recommend - Trace is the Best!
    I highly recommend this company for your transportation needs and then some! Trace is the guide who took care of my family and me (12 people total) our entire trip! He was so professional and kind and went above and beyond to make sure we were safe and having fun! After planning my aunt’s and uncle’s 30th wedding vow renewal for 8 months, I hardly felt like I could relax - but Trace made sure I could! I never had to worry about where we were going, what we were doing, or safety. The van was always clean and well air conditioned! He went above and beyond, even down to making several trips over two days back and forth to the airport as we struggled with many flight delays and cancellations! We will never forget this wonderful family vacation and celebration - or Trace! Thank you!!
    Visited July 2024
    Traveled with family
    Written July 22, 2024
  • LaShonda R
    1 contribution
    5.0 of 5 bubbles
    Perfect with Akeem as our Driver
    We wanted to definitely Praise Our Driver Akeem. He has Been Amazing from Day 1. I travel A LOT, for work and Leisure and of all my many years of traveling around the world, I’ve never received Excellent service as I have from Akeem. We’ve been praising him since Day 1. He’s been Absolutely Amazing with our Wheelchair guests. Prompt, On Time, Manner-able, and just Great Customer Service! He Deserves A Raise, A Promotion, Something!!!!!!
    Visited August 2024
    Traveled with friends
    Written September 9, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles114 reviews
Excellent
113
Very good
0
Average
1
Poor
0
Terrible
0

Simone Romear
1 contribution
5.0 of 5 bubbles
Sep 2022 • Friends
The pick up at the airport was so smooth and seamless. Ken’s service started our trip off to a great start and they were patient as we waited for the rest of the group to arrive. We had many changes in our itinerary and arrival and they did not bat an eye and handled all the changes professionally. Our driver Tio was the absolute best!!! He was definitely a highlight of our trip. He made sure we were safe and enjoying ourselves and had a lot of suggestions of places to go, and saving the day when some of our plans fell through. I highly recommend Ken’s service and our driver Tio. 👍🏽
Written September 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam S
1 contribution
5.0 of 5 bubbles
Jul 2023
We hired Kens Service and Tours for a week to take two families around the island during our visit. The service we received was excellent! I highly recommend asking for Trace Steel as the driver. He was very professional, friendly, and extremely helpful with planning excursions for us. We always felt safe with him around. We couldn’t have asked for a better driver. The vacation wouldn’t have been the same without him.
Written August 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Regina V
1 contribution
5.0 of 5 bubbles
Jun 2023 • Friends
Trace Steel, our driver during our 6-day stay in Montego Bay, Jamaica, was very professional, always on-time (mostly early) to pick us up, and he was quite the gentleman. I was with a group of 12 ladies and he made sure to assist us on and off the van wherever we went. He was funny and engaging. By the end of our trip, we were like family. He was a great host as he answered our tourist questions as we traveled around the island. He was simply awesome! He was also a very safe driver. I highly recommend him and hope to use him as our driver on future trips to Jamaica.
Written July 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stefanomotta93
2 contributions
5.0 of 5 bubbles
Jan 2024 • Family
We had the pleasure of visiting Montego Bay to start the year off with our family and were blessed to have Trace be our driver for the entire week. From the best spots for Jamaican delicacies to any excursion around the island - he not only knew exactly where we would love to be at, but recommended us plenty of options to choose from. As we were a pretty large group (nine total) - it was great to be able to trust someone in knowing the best places for adventure, shopping, or just simple relaxation. Most of all, in that entire week of exploring around Jamaica, Trace made sure our entire family was safe and always looked after. Certain factors that are hard to put a dollar amount of. We couldn't recommend Trace enough, next time we're in Jamaica - we would love to have him look after us again. 12 out of 5 stars for Trace. Certified legend!!!!
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Erica J
1 contribution
5.0 of 5 bubbles
Jul 2023 • Family
We used this service July 7-12 for a family vacation celebrating birthdays and anniversaries. Our driver Dominic "Trace" Steel, was truly amazing. He offered great suggestions for excursions, kept our belongs secure and the van/bus clean. He was punctual and very professional. We are recommending this service to family and friends for an upcoming visit and highly recommend to anyone planning a trip. Thanks Trace for an amazing experience.
Written August 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

VonT
4 contributions
5.0 of 5 bubbles
Jul 2023 • Friends
I couldn’t imagine a better experience from arrival to departure that what was delivered by Trace. He extended a warm professional greeting at the airport, explaining what we could expect for the day. Domini made sure we were comfortable catering to the travel needs of 12 ladies throughout the course of the week. He was very attentive to our needs even to the point of stopping the van and walking with one who needed to stretch her legs. There was never a dull moment on our excursions, as Trace shared his extensive knowledge of the areas. The ultimate professional, Domini did not just drive us to our destinations. He accompanied us to set the standard and ensure each place we visited treated us with excellent care and service. If something appeared questionable, Steel was right there to work things out. Every detail was covered and every request was granted with his genuine spirit and smile, all the way to our departure. When we return to Jamaica we will definitely have Travel as our driver. If you are looking for a timely, safe, attentive, professional driver with a great personality, passion, and love for what he does be sure to request Trace. He is your Ace!
Written July 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ARHJ
Edenton, NC15 contributions
5.0 of 5 bubbles
Jan 2023 • Friends
Steel AKA Trace was our driver for a week. It was a birthday celebration for a dear friend who turned 50. Trace went out of his way to make us feel not only safe but also did a fantastic job helping us celebrate. He decorated the van with balloons and played whatever kind of music we liked. He was absolutely a large part of what made our experience in Jamaica so incredibly memorable.
Written January 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Casey K
1 contribution
5.0 of 5 bubbles
Mar 2023 • Family
Warren was amazing !! We had 17 people to move around and Warren with Ken’s wheelchair Service and Tours was outstanding!! Warren was always on time, safe and I think he knew everyone on the island ! Warren was amazing with our kids !!
Written March 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bj P
3 contributions
5.0 of 5 bubbles
Jan 2023
Trace is the definition of "Service." He exudes professionalism, honor, & integrity. He goes above and beyond for his guests in immeasurable ways. I don't think there is anything Trace is not capable of. He does absolutely everything!! From DJ to driver to tour guide to security to party entertainment. He takes his profession very serious and does so with grace and humbleness. He exemplifies leadership and is not afraid to teach others they should do the same when it comes to guests. With his attitude and personality, he is a huge asset to this business and this industry as a whole. I look forward to returning and will always recommend this service and especially Trace!
Written January 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leslie F
9 contributions
5.0 of 5 bubbles
Jul 2024 • Family
I highly recommend this company for your transportation needs and then some!

Trace is the guide who took care of my family and me (12 people total) our entire trip! He was so professional and kind and went above and beyond to make sure we were safe and having fun!

After planning my aunt’s and uncle’s 30th wedding vow renewal for 8 months, I hardly felt like I could relax - but Trace made sure I could! I never had to worry about where we were going, what we were doing, or safety. The van was always clean and well air conditioned! He went above and beyond, even down to making several trips over two days back and forth to the airport as we struggled with many flight delays and cancellations!

We will never forget this wonderful family vacation and celebration - or Trace!

Thank you!!
Written July 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Ken's Wheelchair Service and Tours Jamaica - All You Need to Know BEFORE You Go (2024)

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