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Ken's Wheelchair Service and Tours Jamaica

Open Now: 7:00 AM - 11:00 PM
Open today: 7:00 AM - 11:00 PM
Review Highlights
Best transportation on the island

While we do not have any need for wheelchair service we have used this family owned business for... read more

Reviewed April 8, 2019
Larryope
,
Darnestown, Maryland
mom's 80th birthday celebration

I hired Ken's service to transport mom and our family round trip from the airport to hotel and also... read more

Reviewed January 20, 2019
Moorene
,
Atlanta, GA
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About
Ken’s Wheel Chair Service and Tours Company Ltd. is a family owned/operated company with offices at Lot 27, Seaview Drive, Hopewell, Hanover. The Directors of the company, Renville ‘Ken’ Smythe and his wife Donette have been serving the Tourism...more
Open Now
Hours Today: 7:00 AM - 11:00 PM
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Suggested duration: 2-3 hours
Contact
Montego Bay, Jamaica
Website
+1 876-956-5450
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All reviews wheelchair lift driving tour transportation company amazing driver made us feel his knowledge highly recommend this company ocho rios cruise ship floyd kens van ellis falmouth mr vacation airport
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1 - 10 of 57 reviews
Reviewed April 8, 2019

While we do not have any need for wheelchair service we have used this family owned business for more than ten years, and this review is long overdue. Mr. Smythe (Ken), Donette, Lisa, and all of the drivers we've had provide a high level of...More

Date of experience: March 2019
1  Thank Larryope
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded April 9, 2019

Thank you for taking the time out to writing such a wonderful review, it is much appreciated. We aim for our visitors to have a wonderful time and also a visit that they will never forget. We are happy to know that we have provided...More

Reviewed January 20, 2019

I hired Ken's service to transport mom and our family round trip from the airport to hotel and also took us on a tour of Rick's Cafe. Each time the driver was prompt and handled mom with so much care and respect. She can walk...More

Date of experience: January 2019
Thank Moorene
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded January 24, 2019

Thank you for the taking the time to leave this review, we are happy you had a great experience with us! #KensWheelchairServiceandTours

Reviewed January 5, 2019

My wife and I visited Montego Bay December 11, 2018 on our Caribbean Cruise. Our driver AlWayne picked us up on the cruise dock. The van was completely wheelchair friendly and our driver Alwayne was very competent using the lift and tie-downs to get me...More

Date of experience: December 2018
1  Thank kevinh0520
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded January 24, 2019

Hi Kevin, Thank you for taking the time out to leave this wonderful review we appreciate it and we look forward to being of service again. All the very best!

Reviewed January 5, 2019 via mobile

I led a group with multiple people in electric wheelchairs on vacation. Ken’s wheelchair service did a great job! I highly recommend them! They driver did a great job and was very accommodating to our needs. I highly recommend him! Thanks for helping us have...More

Date of experience: December 2018
1  Thank STA200000
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded January 24, 2019

Thank you for taking time out to leave such a wonderful review of your experience with us, we really do appreciate it.....From Team KWSTJA.

Reviewed December 18, 2018

If you will be in Jamaica, you absolutely need to use this service. My 92 year old mom was with us and she uses a wheelchair so I happened to google wheelchair accessible vans and Ken's popped up. Boy am I glad it did! Onique,...More

Date of experience: November 2018
1  Thank beachmom242004
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded January 24, 2019

Thank you for taking the time out to leave such a wonderful review of your experience with us, we really do appreciate it.....From Team KWSTJA.

Reviewed September 19, 2018

We have used Ken's Service for many years, many times - from airport pick up/delivery to resort, touring the island, and visiting touristy attractions. This service has been A1, and we have always received excellent customer service. We book our pick up from airport well...More

Date of experience: December 2017
Thank HeatherDobson
kenstoursuser, Manager at Ken's Wheelchair Service and Tours Jamaica, responded to this reviewResponded January 24, 2019

Thank you for using our service, it was our absolute pleasure and we do look forward for the opportunity to being of service again.

Reviewed August 20, 2018

We were directed by Julie Knowles to our awesome transportation driver for the week, Lindell from Ken's Taxi and Tours. He picked us up from the airport, and drove one part of our group back to the airport for departure. Lindell was so great with...More

Date of experience: August 2018
Thank M E
Management response:Responded August 22, 2018

It was absolutely a pleasure to be of service to you and your family during your stay here in Jamaica.We are happy that you had such a great experience and was pleased with your driver Lindel. Thank you for taking the time out to write...More

Reviewed August 13, 2018

Ken's Wheelchair Service and Tours was a terrific partner in our family vacation. We had a group of 7 - and our driver MICHAEL was like an extension of our family. In fact, there are three other Michaels in our family, so he fit right...More

Date of experience: August 2018
1  Thank Michael D
Management response:Responded August 20, 2018

Thank you so much for taking the time to leave such a wonderful response, we are happy that your experience with your driver Michael was good!! We appreciate you using our services. Michael and the rest of the team sends best regards to you and...More

Reviewed August 2, 2018

We had a group of 6 to include my 21 year old daughter who is special needs and in a wheelchair for a tour of Falmouth and Montigo Bay. Our Driver, Floyd, was WONDERFUL!!!!! He gave an excellent narrative driving tour, pointing out the sites...More

Date of experience: July 2018
3  Thank Colette J
Management response:Responded August 20, 2018

Thank you for your honest and sincere review, it is always a pleasure to receive positive feedback from our clients and we are happy that you were pleased with our service and most of all your driver, Floyd!! We will pass on this information to...More

Reviewed July 30, 2018 via mobile

Kens Transportation company was amazing!! Their driver Lindel was so friendly, kind and helpful. He cared about us, our safety and made us feel like family. Their mini bus held all 11 of us with luggage and accommodated my sister in law who uses a...More

Date of experience: July 2018
3  Thank RyRamd
Management response:Responded August 20, 2018

Thank you Ryan for your lovely review. I will pass on you comments to our driver Lindel. It was our absolute pleasure to have served you and you family. All the best, Team Ken`s Wheelchair Service and Tours Ja. #Guests2018

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