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Island Dream Transport & Tour

Montego Bay, Jamaica
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About Island Dream Transport & Tour
Island Dream Transportation and Tour service is available to satisfy all your transportation needs, we are located in montego bay, but serve the entire western Jamaica. We are fully licensed and insure, our vehicles are fully air condition. We do airport transfers, Island wid sight seeing tours, and shopping trips. Call Island Dream for #1 private transportation service.
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Hours Today: 12:00 AM - 11:59 PM
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What is Travelers’ Choice?
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23cowens wrote a review Oct 22
Jacksonville, Florida2 contributions
We visited this resort about a week ago. The resort was beautiful but the service left a lot to be desired. The restaurants were not open during the times they stated they would be open and when they were the food was delicious but the service was terrible. The resort was extremely short staffed and it definitely had an impact on our experience. I will say that the Blue Team at the pool was amazing. Upbeat and energetic...kept the party going! Also, I cannot say enough about our bellman Kevaughn. He was so responsive and gave us important information about getting around the resort. He was very courteous and went above and beyond to get ice for our rooms when we could not get anyone to bring us any, He made sure all of our luggage was carefully placed in our rooms. We had two rooms with lots of luggage and he was extremely patient and careful. He went above and beyond to make sure that a bellman was aware of our departure so that we could make our early flight...even though he was not scheduled to work until later. Outstanding Job!
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Date of experience: October 2021
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Georgina r wrote a review Aug 2021
1 contribution
The blue team are amazing the entertainment around the pool keeps you entertained all day. Shanoy and pooh bear are superb they really know how to interact with the guests. The evening entertainment is great. 1
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Date of experience: August 2021
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Response from Islanddreamtour, Owner at Island Dream Transport & Tour
Responded 4 weeks ago
Awesome
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Sylvia k wrote a review Aug 2021
London, United Kingdom46 contributions13 helpful votes
+1
A great and clean hotel! Excellent food with a massive selection od driks. The entertainment team 1000/10! Have no idea how they find so much energy in such heat 😀 Staff generally very friendly. A special thanks to Fernando from the beach bar, Tedisha from 66 Jamble , Orein and the lovliest lady on the planet Simone from Martha's Market who made our breakfasts so enjoyable. We had such great time and will definitely return. The downside is the only one in a whole hotel overpriced shop and taking the hotel is away from any amenities or town you have to use the shop. Few improvements needed especially around reception, very slow and does not respond. We reported our broken safe on arrival and repeatedly later on but noone came to fix it until the end of our stay During very busy check out 7 staff members is seen around reception but on 2 serving guests. The beach does not look like is advertised on the website, you need water shoes to get into the water - rocky and very shallow ( the pool is amazing without any doubt) Thank you all once again
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Response from Islanddreamtour, Owner at Island Dream Transport & Tour
Responded 4 weeks ago
Awesome thanks for making it island dream tour n travel
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Lakeshia G wrote a review Aug 2021
Fort Washington, Maryland52 contributions3 helpful votes
+1
Approximately 50 traveled to Jamaica with me in July. I contacted Neville Spence to coordinate this portion of the trip along with our yours. When the group arrived at the airport he was ready with signs to make sure everyone was ready to be picked up with his Jamaican Me Crazy Garrett Group sign. Everyone was picked up and transported to 2 different resorts without any issues.
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Date of experience: July 2021
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Response from Islanddreamtour, Owner at Island Dream Transport & Tour
Responded Aug 27, 2021
It's our pleasure to hear ur wonderful comments about island dream tour n travel, hope to serve u even better on ur next vacation. Thank u
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Natasha B wrote a review Jul 2021
Elmont, New York2 contributions3 helpful votes
This place is an absolute mess. We had to change rooms twice, the second room the bathroom ceiling was leaking with beams hanging out, each room change took them 4 hours, cause someone has to physically walk around to see if the rooms were clean. It was a hassle every day to get bottled water and wash cloths. Room service only had 2 options on the menu, if you wanted lobster or steak at a restaurant you had to pay 32.00 usd upgrade charge. The food was horrible. The restaurants constantly ran out of plates glasses and utensils, the frozen drink machine was always broken at every bar. The chefs didn't have proper utensils, they were constantly using their hands with no gloves, when I saw a lady working the counter sharing rice with her hands I was done. My uncle came and spent 2 nights, his room key didn't work for the first 2 hours and after they finally got it to work, all the power went out in his room.
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Date of experience: July 2021
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Response from Islanddreamtour, Owner at Island Dream Transport & Tour
Responded Aug 27, 2021
We r so sorry bout your discomfort we had no control on that u would have to take it up the resort . thank you
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