Holiday Services
Holiday Services
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
About
Holiday Services is a well established family owned and operated tour company in Jamaica that has been serving the tourism community since 1984. The company is the multiple time winner of the Jamaica Hotel and Tourism Association's "Best Tour Operator award" for excellence. We offer airport transfers, sightseeing tours, foreign language staff and handle special groups and hotel bookings.
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  • Hubbubnub
    2 contributions
    Great Driver
    Visited the Luminous Lagoon from Negril, Hwayne was our driver, very punctual, in fact early. He was friendly and very careful over bumpy parts of the road. Took us where we wanted to go for shopping before heading to the Lagoon. It was a long afternoon and we didn’t get back till late, he then had to drive back home to Montego Bay but nothing was too much for him.
    Thank you very much for taking the time to write this review. We truly appreciate it and this goes on Howaine's files for a special reward! Sincerely, Holiday Services Ltd
    Written March 2, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Traveled as a couple
    Written March 2, 2023
  • Terrance T
    1 contribution
    ANDRE HOLIDAY SERVICES
    I traveled holiday services with Andre. Great person very caring and respectful.. car ride was amazing and smelled nice and clean inside. Will definitely recommend asking for him to be your personal driver next time you come to Montego Bay!
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written August 7, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled as a couple
    Written August 6, 2023
  • Jorge A
    1 contribution
    Ys Falls are amazing
    We did the YS falls and Black River. Ys falls are amazing, huge waterfalls where u can get great pictures. After that u can chill in the natural pools they have. Jermaine Martin was our driver, he was really nice, telling us about the towns we were passing by. He is also a great driver, we felt safe in the road even with the heavy rain. We recommend this tour.
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written August 15, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled as a couple
    Written August 8, 2023
  • Mobile01109012669
    3 contributions
    Great private tour experience to YS Falls and Black River
    Went on a private tour with driver/guide Jermaine to the YS Falls, Black River Safari and we had a wonderful day. We asked for an extra stop at the Appleton Estate Rum Factory and that was not a problem for an extree fee. We were very happy to have done this extra stop on our tour trying all kinds of rums and see how it's mee made. Thanks for the lovely day and a good conversation during our transit
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written September 9, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled as a couple
    Written September 5, 2023
  • TamiaC
    1 contribution
    Kevin was the best!
    Had an excellent experience with Kevin. He was very informative, made sure we had a great time, and was well taken care of! He was absolutely the best from the time we were picked up to the time he dropped us off.Very accommodating and he even gave us options for the day, definitely would recommend and book again. If you want to have a good time please make sure you book with Kevin. I know as women when we travel it is sometime scary because of the unknown but Kevin made it very comfortable and relaxing for us!!!
    Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
    Written October 11, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled with friends
    Written October 3, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
910 reviews
Excellent
613
Very good
111
Average
58
Poor
42
Terrible
86

Jorge A
1 contribution
Aug 2023 • Couples
We did the YS falls and Black River. Ys falls are amazing, huge waterfalls where u can get great pictures. After that u can chill in the natural pools they have. Jermaine Martin was our driver, he was really nice, telling us about the towns we were passing by. He is also a great driver, we felt safe in the road even with the heavy rain. We recommend this tour.
Written August 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written August 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alimele L
1 contribution
Apr 2022 • Family
A very good and amazing excursion. My man rolando is very knowledgable and accomodating. He made an extra effort to make sure we're satified. If ever your looking for good experienced go to this guy. Hands down one of the best excursion that i did.
Written April 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind compliments and for taking the time to write this review! We truly appreciate it.
Written April 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

gilardoni
Mandello del Lario, Italy1,283 contributions
Jan 2024 • Friends
We arrived and …. True we didn’t read the info but it wouldn’t have take anything to come and wait for us with a sign like it’s done all over the world. The correct procedure is to go to their desk but we missed it. Upon our return we received a number of “Unbelievable” messages pretending us to go to the airport to confirm our retourn trip to the airport. When we called complaint for the stupidity of the message and or procedure the initial answer was that “we didn’t understand” than when we insisted for info the answer was “oh… don’t follow the message”.
Written January 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sincerely apologize about this issue. This is not our standard. We really appreciate you took the time for writing this review. Our company is always open to new recommendations in order to offer our customers an excellent service. Sincerely, Holiday Services Team
Written January 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hubbubnub
2 contributions
Mar 2023 • Couples
Visited the Luminous Lagoon from Negril, Hwayne was our driver, very punctual, in fact early. He was friendly and very careful over bumpy parts of the road. Took us where we wanted to go for shopping before heading to the Lagoon. It was a long afternoon and we didn’t get back till late, he then had to drive back home to Montego Bay but nothing was too much for him.
Written March 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for taking the time to write this review. We truly appreciate it and this goes on Howaine's files for a special reward! Sincerely, Holiday Services Ltd
Written March 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mobile01109012669
3 contributions
Sep 2023 • Couples
Went on a private tour with driver/guide Jermaine to the YS Falls, Black River Safari and we had a wonderful day. We asked for an extra stop at the Appleton Estate Rum Factory and that was not a problem for an extree fee. We were very happy to have done this extra stop on our tour trying all kinds of rums and see how it's mee made. Thanks for the lovely day and a good conversation during our transit
Written September 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written September 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tanika G
1 contribution
Oct 2023 • Friends
We have been waiting over 1 hour in the bus for more passengers to arrive. The last couple arrived after waiting an hour and because they handed Andrew a tip he moved the Caucasian couple and another couple who gave a tip from our bus to another that was leaving immediately.

I asked Andrew how much longer would we have to wait and he couldn’t give me an answer just that we had to wait for the next passengers to arrive. He also couldn’t explain, why he took the 3 passengers off to allow them to go first.

This is absolutely unacceptable and bad business practice, especially when it takes 2+ hours to Negril on a Friday,

My 4th time to Jamaica and have never experienced such bad service.

While David was an exceptional driver and wish him all the success.
Written October 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write this review! We truly appreciate it. We sincerely apologize about this issue. Sometimes it happens when other guests get delay in custom, but this is not our standard. Also, we highly recommend a private transfer service in future which would prevent any eventuality. We really appreciate you took the time for writing this review. Our company is always open to new recommendations in order to offer our customers an excellent service. Sincerely, Holiday Services Team
Written October 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

adamfilip
Burlington, Canada45 contributions
Jan 2024 • Friends
Worst ride of my life
Used this company to take us from Bahia resort to a catamaran tour near airport. The bus driver was the most aggressive and inconsiderate of the passenger safety. Driving excessively fast, passing vehicles dangerously, hard stopping, driving through red lights. Driving down shoulder to skip traffic. It was the most uncomfortable ever. Everyone on the bus was terrified. This only applies to one driver and I cannot recall his name. It was the worst part of my vacation.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On behalf of Holiday Services Ltd, I would like to apologize about this situation. This is not our standard. I kindly beg you to write to this email (manager@holidayservicesltd.com) and letting us know the date of your tour and your complete name. It will be very helpful for us to start an investigation. Thank you in advance and again our deeply apologies.
Written January 17, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

meme11434
6 contributions
Oct 2021
Our driver, Dane Graham, was great and super accommodating. He was nice enough to agree to pick us up a little later so that we could enjoy the catamaran for a little longer. I enjoyed spending time at Negril's seven-mile beach.
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Terrance T
1 contribution
Aug 2023 • Couples
I traveled holiday services with Andre. Great person very caring and respectful.. car ride was amazing and smelled nice and clean inside. Will definitely recommend asking for him to be your personal driver next time you come to Montego Bay!
Written August 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your kind compliments and for taking the time to write this review! We truly appreciate it. Sincerely, Holiday Services Team
Written August 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Annie
Northampton, PA1 contribution
Feb 2020 • Friends
We used Holiday Services for transport to Luminous Lagoon. Our driver, Dane, was so informative and personable. The drive there felt like a tour in itself. Local spots of interest were pointed out, including Usain Bolt’s school. Will definitely use service again
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for your kind compliments. It is important to us to have excellent reviews so we really appreciate your taking the time and thought to write your review.
Written March 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Excellent Reviews

133

Very Good Reviews

7

Holiday Services Photos

67