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Dressel Divers

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Montego Bay, Jamaica
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About Dressel Divers
Dressel Divers is a company with various dive centres in many different countries. We provide all levels of PADI courses: From Recreational Diver all the way to Instructor Training. Nevertheless, we respect the wants and needs of each client with respect to all existing dive organizations or federations and offer the services of almost all of them (SSI – NAUI – IDA – NASDS – YMCA – ACUC – CEMAS –- PDIC, etc). At present, the company is made up of an international team of multi-lingual instructors, coming from all over the world.In all Dressel Diving centres you will find the highest standard of technology in diving equipment. We take pride in offering personal service to each and every client, with many of them becoming new diving friends, that will plan their next vacation in one of our diving centres, coming back to relive the pleasant experience of their first trip. One of our main missions is to provide, during your vacations, a service of unbeatable courtesy and kindness.
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Overview
Take an introductory scuba diving course in Montego Bay that is ideal people who want to try diving without committing to a long certification course. This half-day experience includes one theory session, one pool session, and one dive in Jamaica’s warm waters. This course does not provide PADI certification, but it allows you to start diving and find out if you want to do more.
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Almost a 5 star review. TLDR: When booking ahead of time online, you're talking to Spain, their HQ. There were miscommunications and our plans were jumbled. Onsite customer service was very good. Actually diving and excursions were great. We booked our dives and excursions
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Response from DRESSELDIVERS, Gerente at Dressel Divers
Responded 4 weeks ago
Dear guest, Thank you for almost giving us a five-star review and for mentioning up front that the onsite customer service was very good and the diving and excursions were great. We apologize for the planning problem you encountered on day 1, and we too are surprised by it. What you mention clearly is not in line with our normal operation procedures and customary on time service. Therefore, we had a very serious meeting with everyone involved to review and allow everyone to learn from it, to become even better at what they do, individually and as a team. The problem was not the paperwork but the timing. We were supposed to pick you up earlier from your hotel but staff got confused on the instructions from our central office on what was actually planned for you. So truly the paperwork had nothing to do with you missing the first dive. It is just we should have planned your pick up for an earlier time and everything would have fallen perfectly into place as planned. Our staff at the dive center very much regret this mix up and apologize again. For a next trip we will certainly take this into consideration and make up for your good patience and flexibility to help us put things back on track. To close we would like to thank you for your feedback because we are always trying to improve our services and offer explanations in case of doubts. Your satisfaction is important to us, and so is your return visit. We hope we can look forward to seeing you soon again for more diving adventures. Sincerely Steven Peter Quality Manager
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My fiancee and I had been wanting to get our PADI Open Water certification for a long time - so we decided to get certified on our most recent trip to Jamaica. We purchased the online classes and pool/ocean sessions for the exercises. To provide some context, I have always loved
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Response from DRESSELDIVERS, Gerente at Dressel Divers
Responded Mar 29, 2020
Hey there! We want to say a big 'thank you' for your review. Congratulations on your recent Open Water Certification. We are so happy that you got to experience our wonderful underwater world. Well done for getting over your initial doubts, you can be really proud of yourself! We wish you all the best and hope to see you back one day in the future! All the best. Dressel Divers Montego Bay
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Just returned from a stay at the Iberostar in Montego Bay. The staff at Dressel, under the leadership of Tess, were all so nice and patient answering all of our many questions. We went on a sunset snorkeling excursion, which began w a delicious rum punch. The guides (William and
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Response from DRESSELDIVERS, Gerente at Dressel Divers
Responded Mar 22, 2020
Hey there, Rebeca! Thanks a lot for taking the time and writing this review. It's great to hear that you enjoyed your sunset snorkeling excursion with us and hope to see you back here in Jamaica in the future! All the best from Tess and the whole Dressel Divers Jamaica team Dressel Divers Montego Bay
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I had scheduled to do an excursion in Montego Bay and unfortunately my trip was cancelled due to the Coronavirus outbreak and the travel advisories in Canada. Granada at Dressel Divers made the booking and cancelling process so easy in such a devastating time. When I do get
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Response from DRESSELDIVERS, Gerente at Dressel Divers
Responded Mar 19, 2020
Thank you very much for your kind words. It is always a pleasure for us to attend our guests and help them in any way we can. We are looking forward to assisting you with your next vacation. Greetings Dressel Divers.
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We’ve been diving with Dressel Jamaica. They are super well organised and all the staff is very kind and helpfull. The club is situated nearby a pier. Acces to the boot is very easy and the diving sites are very close. We had some very relaxing dives. I would recommend
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Response from DRESSELDIVERS, Gerente at Dressel Divers
Responded Mar 19, 2020
We are very happy to hear you enjoyed your time with us! We're lucky to have such beautiful dive sites so close to our center. Our team are always keen to help out and prepare you for your underwater adventure! Hope to see you again soon. From all of us here at Dressel Divers Jamaica
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