Club Kingston Airport Departure Lounge

Club Kingston Airport Departure Lounge

Club Kingston Airport Departure Lounge
4.5
4:00 AM - 9:00 PM
Monday
4:00 AM - 9:00 PM
Tuesday
4:00 AM - 9:00 PM
Wednesday
4:00 AM - 9:00 PM
Thursday
4:00 AM - 9:00 PM
Friday
4:00 AM - 9:00 PM
Saturday
4:00 AM - 9:00 PM
Sunday
4:00 AM - 9:00 PM
About
A uniquely Jamaican, first class lounge experience.Imagine escaping from the stress and chaos of security lines and crowded departure halls to a sanctuary where you can relax or catch up with the office. This premier airport departure lounge affords you the space to enjoy culturally themed place to relax, a complimentary premium bar, snacks, Wi-Fi, shower facilities, concierge duty free shopping. Jamaican hospitality and charm meet first world innovation at Club Kingston.
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  • Julin R
    7 contributions
    5.0 of 5 bubbles
    Departure experience
    My favourable experience was the comfort of the space,the ambience. Well decorated and relaxing music 🎶. The staff were excellent and the food. Bob Marley drink is a must try with or without white rum it's great. Please tell your friends. Join the club or take out your Barclays insurance for travel if in UK and apply for the DragonPass Premier. That was what I used. I will definitely go again.
    Visited August 2023
    Traveled solo
    Written August 20, 2023
  • Nicky D
    1 contribution
    5.0 of 5 bubbles
    Great for parents traveling alone with kids!
    Althea was our concierge and she was just WONDERFUL. She gave great service and made sure we got thru everything quickly. I had a lot of luggage with me and a sleeping baby in my arms off the plane and she immediately took over. She was also incredibly kind and helpful with my two kids and even took photos for us. My son already asked if we will get to see her again - we loved her! Was a great experience and I def recommend Club Kingston to anyone traveling alone with little kids into Jamaica. Lifesaver!
    Visited November 2023
    Traveled with family
    Written November 11, 2023
  • Susan L
    Winchester, Virginia2 contributions
    5.0 of 5 bubbles
    Wonderful service
    This was very convenient. Upon arrival we were met by a very nice and professional woman. She took us through the custom and immigration process seamlessly. She took us to gather our luggage and we were able to enjoy a beverage and snack in a lounge while waiting for our rental car. Upon departure we were able to relax in a very comfortable lounge with a small buffet of food and beverages. This was wonderful since our flight was delayed 6+ hours. We will definitely use this on our return trip next year.
    Visited November 2023
    Traveled as a couple
    Written November 20, 2023
  • Kevin White
    Dublin, Ireland31 contributions
    5.0 of 5 bubbles
    Excellent Lounge and Fantastic Service
    I visited the Club Kingston Airport Lounge on Wednesday Jan 10th leaving Jamaica for Miami. From the moment we arrived the welcome and greeting by the team was fantastic. We were shown to seats by the team and updated regularly on the status of our flights. I arrived early for my flight and it´s a great lounge to sit in and get some work done with great internet service. The drinks bar and food were very good and the staff working there are very professional. The Lounge also offers an excellent meet and greet service on arrival in Kingston, which includes whisking you through the airport security to your waiting taxi.....a great service particularly if landing in a country for the first time! This lounge is excellent and I would highly recommend it.
    Good Day, The feedback you have given is valued, and we appreciate the time taken to share it with us. Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation. Thank you for visiting and we hope to see you again soon.
    Written January 12, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled with friends
    Written January 12, 2024
  • Donal
    2 contributions
    5.0 of 5 bubbles
    Highly Recommend Club Kingston Airport Lounge
    First class experience for any traveller. Relaxing ambience with great food fare and any beverage you could ask for. Staff really friendly and helpful. The Beef patties are awesome. Will definitely use it next trip. Donal
    Hello Donal, We are ecstatic that you found our service to be excellent as this is the standard that our guests have come to know and we strive to uphold. We are happy to hear that you had a wonderful time at Club Mobay and enjoyed our delicious patties. Thank you so much for taking the time to leave us this amazing review. See you soon!
    Written January 12, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled with friends
    Written January 12, 2024
  • Alan B
    1 contribution
    5.0 of 5 bubbles
    A warm and refreshing experience and a must before you take your flight
    After the a very busy check in and security clearance, Club Kingston was a breath of fresh air and the perfect environment to relax, refresh and recharge before we took our flight . We recieved a very warm welcome by the team and were able to avail of the superb food and beverage facilities. One of us also had to have a conference call and the Wifi services were easy to access with no issues at all. Once or flight was ready to board we were notified and escorted to our gate. Fantastic experience and a must for any professional people passing through Norman Manley Airport Kingston.
    Hello Alan B, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
    Written January 17, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Traveled on business
    Written January 13, 2024
  • Pioneer39278186919
    2 contributions
    4.0 of 5 bubbles
    Lounger
    I'm always happy to visit this lounge. I do wish they would change up the buffet items from time to time and include more hot options. Also, make the a-la-cart menu visible and not a secret.
    Hello Pioneer39278186919, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We would like to take this opportunity to apologize however for the food options you received. We will never make excuses when our service does not meet or exceed our guests’ expectations but promise to use your feedback to implement new techniques to improve our services for our future guests and you on your future visits. Again we thank you for taking the time to share your valuable feedback with us. Thank you for making Jamaica your destination of choice, we hope to see you again soon.
    Written February 19, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled solo
    Written February 18, 2024
  • Jimmy W
    2 contributions
    5.0 of 5 bubbles
    Top class service.
    I can't recommend Club Kingston enough. Excellent service and staff, delicious buffet and table service from the bar. Also being able to relax knowing you'll be called for your flight in good time is a real bonus.
    Hello X4025YPjimmyw, A stress free airport experience is what we aim to provide for all our guests. We are delighted you allowed us the opportunity to make the arrival process a smooth and pleasurable one for you. We are quite happy to hear that you enjoyed the ease of our warm hospitality, personalized assistance and our tasty buffet options. Yes, you're right -we endeavor to make our flight announcements on a timely basis to allow adequate time for walking to your gates for boarding It was a pleasure hosting you; please come again soon.
    Written March 7, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Traveled on business
    Written March 7, 2024
  • Lusane D
    1 contribution
    5.0 of 5 bubbles
    Courteous, friendly and well appreciated.
    Club Kingston always deliver. My host was Ms. Jacky Clarke. It is not the first time Jacky has greeted me. I was pleasantly surpise when I say that it was her again. She is always courteous and very polite. Couldn't have asked for a more gracious host. So, thank you for making the start of my stay very pleasant. I will always use Club Kingston arrival and I have recommend all my friends to use your service and their feed back have been great. Again, thank you and please give Jacky a raise (smile).
    Hello lusaned, Thank you for your loyal patronage. To read how you were relaxed through this entire process, not to mention how our staff took great care of you brings me joy! Your satisfaction matters to us so if you’re happy, we are too. We love a "WOW" effect and we can tell by the fact you would recommend our services, you got just that! We are extremely thankful for your support. Do come and visit us again soon!
    Written March 7, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Traveled solo
    Written March 7, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles441 reviews
Excellent
298
Very good
107
Average
27
Poor
5
Terrible
5

Michael C
Aberdeen, UK41 contributions
5.0 of 5 bubbles
Jan 2020
I used this facility for the first time last week as entrance to this lounge wasgifted to me by a friend. What a bonus it was, particularly as my flight was delayed by over two hours. The interior was larger than I expected and very comfortable with plenty of chairs and tables. The staff at the welcome desk were helpful as were those responsible for serving food and drink.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Welcome to the Club Kingston Family Michael C! We pride ourselves on striving to provide an expedited, personalized, relaxing and enjoyable experience. With that said, it brings us joy to know that you enjoyed our service! Thanks for making it Club Kingston. We do appreciate you taking the time to share your experience with us and hope to host you again soon. Have a wonderful day! Breanna from Club Mobay/ Club Kingston
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pioneer39278186919
2 contributions
4.0 of 5 bubbles
Feb 2024 • Solo
I'm always happy to visit this lounge. I do wish they would change up the buffet items from time to time and include more hot options. Also, make the a-la-cart menu visible and not a secret.
Written February 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Pioneer39278186919, Thank you for the time taken to review our services. We are very appreciative of your feedback as we rely on this to continually improve our business and guest satisfaction as this is our #1 priority. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. We would like to take this opportunity to apologize however for the food options you received. We will never make excuses when our service does not meet or exceed our guests’ expectations but promise to use your feedback to implement new techniques to improve our services for our future guests and you on your future visits. Again we thank you for taking the time to share your valuable feedback with us. Thank you for making Jamaica your destination of choice, we hope to see you again soon.
Written February 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TonyBoBoney
16 contributions
2.0 of 5 bubbles
Feb 2023 • Solo
Hot, sweaty, just runway and jetty. Came to Jamaica to visit this top 10 attraction but was hugely disappointed to find myself actually leaving the country again. An expensive waste of a plane ticket.

Not a terrific amount to see, the smiley guy in the second picture WASN’T there, there was about 6 lights on in the whole airport and it is unbelievably hot. My batty pon fire. Essentially a big greenhouse where planes take off.

They had a Burger King, but where was Burger Queen? What kind of example is this setting for our kids???

Bob Marley once said, “I don’t know how to live good, I only know how to suffer”. I never knew he was talking about Club Kingston Airport Departure Lounge, until now.

Would be 1/5 but too blessed to be stressed so give it a 2.
Written February 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello TonyBo, Thank you for opting to utilize our services on your most recent trip to our Island. We are disappointed to hear that your experience with us was less than desirable as this is not the normal standard for our company. All our guests deserve to feel comfortable and relaxed whilst utilizing our lounges, with that said please accept our apologies for any inconvenience experienced while using our lounge. Thank you again for your feedback. Kind regards,
Written February 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jimmy W
2 contributions
5.0 of 5 bubbles
Mar 2024 • Business
I can't recommend Club Kingston enough. Excellent service and staff, delicious buffet and table service from the bar. Also being able to relax knowing you'll be called for your flight in good time is a real bonus.
Written March 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello X4025YPjimmyw, A stress free airport experience is what we aim to provide for all our guests. We are delighted you allowed us the opportunity to make the arrival process a smooth and pleasurable one for you. We are quite happy to hear that you enjoyed the ease of our warm hospitality, personalized assistance and our tasty buffet options. Yes, you're right -we endeavor to make our flight announcements on a timely basis to allow adequate time for walking to your gates for boarding It was a pleasure hosting you; please come again soon.
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lusane D
1 contribution
5.0 of 5 bubbles
Feb 2024 • Solo
Club Kingston always deliver. My host was Ms. Jacky Clarke. It is not the first time Jacky has greeted me. I was pleasantly surpise when I say that it was her again. She is always courteous and very polite. Couldn't have asked for a more gracious host. So, thank you for making the start of my stay very pleasant. I will always use Club Kingston arrival and I have recommend all my friends to use your service and their feed back have been great. Again, thank you and please give Jacky a raise (smile).
Written March 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello lusaned, Thank you for your loyal patronage. To read how you were relaxed through this entire process, not to mention how our staff took great care of you brings me joy! Your satisfaction matters to us so if you’re happy, we are too. We love a "WOW" effect and we can tell by the fact you would recommend our services, you got just that! We are extremely thankful for your support. Do come and visit us again soon!
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alan B
1 contribution
5.0 of 5 bubbles
Jan 2024 • Business
After the a very busy check in and security clearance, Club Kingston was a breath of fresh air and the perfect environment to relax, refresh and recharge before we took our flight . We recieved a very warm welcome by the team and were able to avail
of the superb food and beverage facilities. One of us also had to have a conference call and the Wifi services were easy to access with no issues at all. Once or flight was ready to board we were notified and escorted to our gate. Fantastic experience and a must for any professional people passing through Norman Manley Airport Kingston.
Written January 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Alan B, Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable. With that said, it brings us joy to know that we got to reduce the hassle and stress that come with travelling, allowing you to relax and savor every moment of your well-deserved vacation. Our team upholds a culture of warm smiles and friendliness; we are therefore thrilled to learn that we made your airport experience a pleasurable one at every turn. Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Written January 17, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Derek B
9 contributions
5.0 of 5 bubbles
Aug 2021 • Couples
Love the atmosphere and the staff. The staff help me with my surprise proposal to my wife back in April 2013. My wife and I decided to head to Mobay lounge Montego Bay airport. We both were very emotional as we sat back and reminisced about our first visit to the lounge. Mobay will always hold a special place in our heart. Thank you Shelly-Ann for treating everyone like family and not just customers. Mr Garrett you get a special thanks for being my background music during my proposal, you nailed it lol.
Written August 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello This review made our day! We are ecstatic that you found our service to be excellent as this is the standard that our guests have come to know and we strive to uphold. We are happy to hear that you had a wonderful time at Club Mobay! We will keep offering you the best service. We’ll certainly pass along the kind words to Shelly-Ann and Garrett. Thank you so much for taking the time to leave us this amazing review. See you soon!
Written August 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan L
Winchester, VA2 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
This was very convenient. Upon arrival we were met by a very nice and professional woman. She took us through the custom and immigration process seamlessly. She took us to gather our luggage and we were able to enjoy a beverage and snack in a lounge while waiting for our rental car.
Upon departure we were able to relax in a very comfortable lounge with a small buffet of food and beverages. This was wonderful since our flight was delayed 6+ hours.
We will definitely use this on our return trip next year.
Written November 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julin R
7 contributions
5.0 of 5 bubbles
Aug 2023 • Solo
My favourable experience was the comfort of the space,the ambience. Well decorated and relaxing music 🎶. The staff were excellent and the food. Bob Marley drink is a must try with or without white rum it's great.
Please tell your friends. Join the club or take out your Barclays insurance for travel if in UK and apply for the DragonPass Premier. That was what I used.
I will definitely go again.
Written August 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donal
2 contributions
5.0 of 5 bubbles
Jan 2024 • Friends
First class experience for any traveller. Relaxing ambience with great food fare and any beverage you could ask for. Staff really friendly and helpful. The Beef patties are awesome. Will definitely use it next trip. Donal
Written January 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Donal, We are ecstatic that you found our service to be excellent as this is the standard that our guests have come to know and we strive to uphold. We are happy to hear that you had a wonderful time at Club Mobay and enjoyed our delicious patties. Thank you so much for taking the time to leave us this amazing review. See you soon!
Written January 12, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Club Kingston Airport Departure Lounge - All You Need to Know BEFORE You Go (2024)

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