Tropical Tours
Tropical Tours
3
Cultural ToursBoat ToursNature & Wildlife ToursDay Trips
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
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About
Tropical Tours Ltd. is one of the largest Destination Management Companies in the industry, offering the following services: Shuttle & Private Airport Transfers Destination Management Multi-lingual Representation & Assistance Guided Tours Shore Excursions Round-tours Car Rentals Leisure & Incentive Groups We are large enough to provide the services our clients require and small enough to care about our clients needs.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.0
150 reviews
Excellent
63
Very good
16
Average
15
Poor
7
Terrible
49
Tattooed-oik
London, UK180 contributions
Feb 2022 • Couples
Booked thru tui but obviously subbed to these people.
Bus was late for pick up. Driver Joe and guide Nikisha? Friendly enough.
Few more pick ups and then a rest stop which seemed to be more for the staff benefit? I'm presuming the company have an agreement with this stop for the enforced purchase of correct footwear to climb the falls plus any other souvenirs etc. We were told the sticker on the back of our hand entitled us to a 50% discount yet the staff I the store told us this was not the case as there was already a 50% discount in place?
From there to the falls we were basically subjected to a 20 minute rant by our guide about the poor minimum wage in Jamaica, how the company charge us so much money for the trips and the staff don't see any of it, can't afford to buy property etc etc etc. Tiresome and essentially a long winded way of demanding a tip from all of us.
On arrival told you won't need sunscreen as it is all in the shade, apart from all the hanging about to be let in, briefings, led to various stages to fill in the detailed paperwork jamaica seems to insist on.
All in open sunshine. As all the fellas were advised to take their shirts off for the climb this was particularly poor advice!
Overall not impressed by tropical tours.
I have reviewed the falls climb separately.
Bus was late for pick up. Driver Joe and guide Nikisha? Friendly enough.
Few more pick ups and then a rest stop which seemed to be more for the staff benefit? I'm presuming the company have an agreement with this stop for the enforced purchase of correct footwear to climb the falls plus any other souvenirs etc. We were told the sticker on the back of our hand entitled us to a 50% discount yet the staff I the store told us this was not the case as there was already a 50% discount in place?
From there to the falls we were basically subjected to a 20 minute rant by our guide about the poor minimum wage in Jamaica, how the company charge us so much money for the trips and the staff don't see any of it, can't afford to buy property etc etc etc. Tiresome and essentially a long winded way of demanding a tip from all of us.
On arrival told you won't need sunscreen as it is all in the shade, apart from all the hanging about to be let in, briefings, led to various stages to fill in the detailed paperwork jamaica seems to insist on.
All in open sunshine. As all the fellas were advised to take their shirts off for the climb this was particularly poor advice!
Overall not impressed by tropical tours.
I have reviewed the falls climb separately.
Written February 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UP Pirate
Pennsylvania29 contributions
Apr 2024 • Couples
Tropical Tours is the vendor that our resort’s (Luxury Bahia Principe) lobby middleman (Turissimo Jamaica DMC) subs excursions out to. Booked Bob Marley’s Birthplace and the Rafting on the Martha Brae River. Each one left late due to picking up people at other resorts. Main downgrade for this review is that after Marley we did not wish to go eat at the Island Fork. I told Turissimo’s rep at the time of purchase “no thanks,” but on the day of the trip the Tropical Tours van guide asked if we wanted to sit and drink some beers while the other tourists were dropped off to eat. Had to be emphatic and say no we knew we did not want to go there when staying at any all inclusive resort. Begrudgingly, the guide told the van driver to take us back to the resort. Irritating that both times we never seemed to get the true itinerary.
Written April 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nil23
Huntingdon Valley, PA43 contributions
May 2013 • Family
We reserved a round trip shuttle from MBJ to Lucea.
When we get to Jamaica, they load us on a bus with another couple. The bus did not move for almost 40+ minutes. They moved the other couple to another bus. And then another older couple boards the bus and they got so frustrated that they ended up catching a taxi instead. We were finally told that they were waiting for another party and decided to shift us to a taxi service guy. The guy was really nice but his van could barely go 25-30 miles per hour. Needless to say, 1.5 hours wasted at the airport waiting for the bus to move. It is very difficult with kids and old folks.
For the trip back from the resort to the airport, I confirmed my pickup as directed. The day of pickup, the tropical tours driver did not have our names on the list. Very frustrating and we were one of the only people who had a return receipt in our hand with the time on it. They adjusted. The driver was nice.
When we get to Jamaica, they load us on a bus with another couple. The bus did not move for almost 40+ minutes. They moved the other couple to another bus. And then another older couple boards the bus and they got so frustrated that they ended up catching a taxi instead. We were finally told that they were waiting for another party and decided to shift us to a taxi service guy. The guy was really nice but his van could barely go 25-30 miles per hour. Needless to say, 1.5 hours wasted at the airport waiting for the bus to move. It is very difficult with kids and old folks.
For the trip back from the resort to the airport, I confirmed my pickup as directed. The day of pickup, the tropical tours driver did not have our names on the list. Very frustrating and we were one of the only people who had a return receipt in our hand with the time on it. They adjusted. The driver was nice.
Written June 13, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ms. Smith
1 contribution
May 2023
My review is specific to airport transportation from the Montego Bay airport to Ocho Rios. My experience was great from start to finish. Starting with scheduling/booking, with a call to provide my name and flight information. Departure from the airport, where I was met and guided to the awaiting bus, followed by a professional and courteous bus driver and bus assistant. I will be utilizing Tropical Tours again!
Written June 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
towanda R
1 contribution
Aug 2023 • Couples
Please Don’t rent from thrifty car rental from Montego bay airport they have the worst customer service i’ve never rented a car with no gas and car with the gas light is flashing me and my husband had the worst time with this company and customer service The representative was just rude. No smile just when I tell you. No customer service. No customer service. and the driver was even recruiter who picked us up to take us to our rental. We had to wait an hour and a half. He didn’t want to get wet because it was raining. it was just the worst experience. We had trying to rent a car or rented the car at thrifty. We would never do it again and advise people not to rent from them. especially if they don’t put gas in your car, they give it to your empty. spoke with the manager Michelle and she never sent me a email. Never sent me a confirmation for a refund. Like I said, I just advised Never to rent from this company. !!!!!!
Written September 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noreen M
1 contribution
Jul 2021 • Friends
We booked a Dunn's River Falls excursion with them. Never showed up on specified date, time, and location. Kept calling their business phone to no avail. Chatted with a rep on WhatsApp and she stopped chatting midway to the conversation. Horrible experience! If I could give zero stars, I would. Totally ruined our day.
Written July 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John A
Barrie, Canada31 contributions
Mar 2020
We used Tropical Tours to get from the Montego Bay Airport to a local resort. Even though we were 4 hours late arriving due to plane issues, they were still there to pick us up. Going home, we had to leave 2 days early but they were totally okay with that and arrived on-time at our resort and got us to the airport in plenty of time.
Written March 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
leticha t
1 contribution
Jul 2020 • Family
I have no issue with the car but I was told I would get my 1000 deposit back within 24 hours. This is not thrifty and I use thrifty in America my husband is a branch manager in South Carolina and this is a bad reputation on them. I’m starting to feel like am nothing going to get me deposit back. After 2 days.
Written July 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Happiness59580736969
1 contribution
Feb 2024 • Family
I booked this excursion though Amstar. Nakiesha and Dean were amazing. They were on time and kept us entertained the whole 8 hours. They passed on very good information about the area along the way. Stopped and showed let us touch and taste (lemongrass, spearmint and etc) along the country roads. Showed and pointed out local spots. Told us about the farms and the animals. The two spots we stopped at to shop were good. So Nakiesha (mommy) as she would say thank you for the trip and all the laughs. And Dean thank you for being so wonderful driver.
Written March 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TouchTheRoad
Kingston, Jamaica7 contributions
Aug 2015 • Business
I personally own a travel company in Jamaica. And we have had the unfortunate experience of being swindled by Tropical Tours and their deceitful staff and management.
If you value your money and do not want to be taken from or lied too - we suggest you spend your money elsewhere.
This establishment is more than incompetent - they are purposely evasive and sneaky.
Specifically, the Manager Mrs. Phabian Scott - who is quite possibly the rudest and worst representative of travel and tourism on the island.
That being said.....I am ashamed this establishment exists in my country.
If you value your money and do not want to be taken from or lied too - we suggest you spend your money elsewhere.
This establishment is more than incompetent - they are purposely evasive and sneaky.
Specifically, the Manager Mrs. Phabian Scott - who is quite possibly the rudest and worst representative of travel and tourism on the island.
That being said.....I am ashamed this establishment exists in my country.
Written August 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello ... I would like to arrange a RT ticket from MoBay Airport to Discovery Bay in July/August 2020 ... Where in Discovery is your drop off point? Also, what is the fare for the RT? Thank you.
Written January 3, 2020
I would like to arrange shuttle service or a shared ride to Priory on July 21, 2019 for 1 person. How much?
Written July 20, 2019
TropicalToursJA
Montego Bay, Jamaica
Good day Valerie H, please accept our apology for the late response. We apologize for any inconvenience caused. The cost of the one way shuttle is $25.
Written July 22, 2019
What’s the price for a round trip for 3 people from Montego Bay to Jewels Resort Runaway Bay 6/21-6/25
Written June 8, 2019
TropicalToursJA
Montego Bay, Jamaica
Hello, thanks for your interest. The cost is $40 per person roundtrip and $120 total for 3 persons. I would be happy to assist you with this booking. If you need further information please let us know.
Written June 8, 2019
I am staying at Morning Glory Villa, in Mammee Bay Estates, which is right next to Riu Ocho Rios Resort.
Can i get a shuttle to and from the airport to the villa? I have had a pick up and drop off there in the past. My dates are February 11 to February 17, 2017
Written January 18, 2017
TropicalToursJA
Montego Bay, Jamaica
Good afternoon Patricia,
Thank you for contacting Tropical Tours. It is possible to book the shuttle to your villa. The cost of the roundtrip shuttle is $50 USD per person. If you would like to book with us, please provide us with a contact number and let us know a convenient time at which one of our Agents can reach you.
Best regards,
Tropical Tours Ltd
Written January 18, 2017
Hola! desde Santiago de Chile, queremos pasar unos dias en su hotel en Julio 2015.Nos ha gustado las fotos de los sitios buscadores de hoteles, los comentarios de clientes y el hecho de pertenecer a una cadena tan importante como Barceló.
creo que reservaré a través de su pagina web. Preguntas:
1.- Al reservar en la web, hay servicio de traslado aerop-hotel-aerop?
2.- el precio del wifi es para un solo dispositivo o pueden ser dos?
Agradecido de que lean esta inquietud.
Atte., Roberto Saavedra M.
Written July 11, 2015
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