Eagle Tours & Adventures
Eagle Tours & Adventures
4
12:00 AM - 10:59 PM
Monday
12:00 AM - 10:59 PM
Tuesday
12:00 AM - 10:59 PM
Wednesday
12:00 AM - 10:59 PM
Thursday
12:00 AM - 10:59 PM
Friday
12:00 AM - 10:59 PM
Saturday
12:00 AM - 10:59 PM
Sunday
12:00 AM - 10:59 PM
About
Eagle Tours and Adventures offers chauffeur and guide services, Haiti adventure tours, and travel consultation to the discerning leisure or volunteer traveler in Haiti. Your safety and comfort while you experience the real Haiti is our top priority. One of our English-speaking drivers will meet your travel party at the airport and serve as your guide to all that Haiti has to offer!
Duration: More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Admission tickets
from $5.77
All you need to step foot in the door.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles27 reviews
Excellent
17
Very good
4
Average
2
Poor
3
Terrible
1

Josh F
8 contributions
4.0 of 5 bubbles
Aug 2019
Used Eagle Tours, was worth the price, $140. Trip included round trip drive from Port au Prince to the Bassin Bleu. Bassin Bleu is very beautiful, and features a semi challenging, but short hike. Swimming in the bassin is very nice and a great break from the heat of Haiti. Water is cool and very deep.
Written September 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All pleasure was mine to serve you!! Thank you and come back again!!
Written September 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pat J
Pembroke Pines, FL27 contributions
5.0 of 5 bubbles
One word adventurous .... this was a great all terrain trip.
The guides were attentive... for a small fee that is with it!
The beauty of the natural landscape is unforgettable!
I really recommend this experience.
There is a bit of hiking.
Definitely wear water shoes and be prepared to take a swim!!!
Written May 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alex b
New York City, NY22 contributions
5.0 of 5 bubbles
Mar 2018 • Family
I highly suggest booking Eagle Tours for your next adventure in Haiti. My family and I had the pleasure of touring Jacmel and the beautiful Basin Bleau, Port Au Prince, Croix De Boquet, and went to the beach at Moulin Sur Mer. In addition we also booked them for our airport transfers! Our guide Pierre was professional and so very nice and made sure our family had everything we needed. We're in the process of booking our next tour with them for our next Haiti trip later this year. So when you're in Haiti, you're all set with Eagle Tours!!
Written March 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

basanthsadasivan
Newcastle upon Tyne, UK111 contributions
2.0 of 5 bubbles
Feb 2020
On one hand, Abraham Pierre-Mary did a good job of showing me around the city of Port au Prince, and was generally knowledgeable + well-versed both in the history/details of the various sites and at ensuring general safety. However, there were a couple of instances which marred the experience and resulted in points being deducted from the overall review score.

1. Upon arrival, Abraham was nowhere to be seen despite indicating he'd pick me up from the airport. It was only after connecting to the local 4G (at exorbitant rates) did I get through to him, following which he asked me to go to some side police station to be picked up from there. All this time I was being hassled by the aggressive taxi touts and baggage handlers in the arrivals area of PAP Airport. I had asked Pierre to have a signboard with my name on it so that I could identify him easily but he failed to deliver on this. As a guest in a foreign country, it is expected that the tour agency pick the customer up promptly and on time. This is a basic standard let alone for Viator

2. When I confronted him about his failure to pick me up appropriately, he immediately got very defensive (and even aggressive!). He stated that I had no idea how the 'culture of the country' was and that because of 'political problem' he picked me up in that haphazard manner. I explained to him that country culture and political problems do not compensate for poor service, and if he had to pick me up from an alternative location, this had to be conveyed to me prior to arrival. Instead of just offering a simple apology, he raised his voice on me (the customer) and threatened to cancel the tour because I was "not polite" despite me being extremely measured when confronting him about his poor service.

3. Finally, Pierre was also unnecessarily pushy about tips at the end of the tour which was uncalled for. At first, he tried to spring a side curveball at me by asking "How are you going to pay for fuel?" When I pointed out that there was no indication on the pre-paid Viator voucher that fuel costs were an extra charge, he stated that customers give tips to him. He then went on to quote the 'culture of the country' to say that if you do not tip your guide, they will "not protect" you, which was a rather disturbing predicament. Firstly, when you are a paying customer who has paid for a service, you are obliged to deliver the service as paid for. Tips should not even be part of the equation. Secondly, I was going to tip Pierre at the end but his attempt to frame "fuel charges" was extremely uncalled for.

In short, Pierre needs to understand that certain standards are expected as a Viator tour operator. As someone who has visited over 170 countries in the world, I can safely say that a country's "Culture" does not compensate for substandard service. In addition, as someone in the tourism industry (who is also running for a political position in his local region), Pierre needs to learn how to accept and inculcate constructive feedback given to him and not to perceive any form of criticism as personal attacks. Finally, Pierre needs to understand that as a paying customer, courtesy and politeness is expected, and rudeness towards a customer (including raising his voice on one) is absolutely out of the question. If Haiti is going to get any kind of boost to its tourism sector after the 2010 Earthquake, it starts from tour operators like Pierre who need to ensure that the customer service matches tourism-worthy standards.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrina O
San Francisco, CA14 contributions
1.0 of 5 bubbles
Feb 2022
I fully paid for the Citadelle Laferrier & Sans Souci Palace Half Day tour a week in advance scheduled for February 19, 2022. On the 18th in the morning, Pierre and I exchanged Whatsapp messages, confirming pickup for the tour next day at 9am. However, later at 6pm, he sends me a message cancelling the tour, claiming that his drivers are scared of being kidnapped in Cap Haitien and that it was not safe for me to do the tour. This last minute cancellation was incredibly unprofessional. He had one week to inform me but he chooses to tell me the night before the scheduled tour. Also, he really dragged his feet on refunding me on Viator. If he knew he had to cancel, he should have refunded me on the spot. Instead, it took him over 3 hours to refund me (during those 3 hours, I had to continually ask him where my refund was and even had to contact Viator customer service to help force the refund).

I told my hotel what happened and they were confused because Cap Haitien is quite safe and they haven't heard of any kidnappings. Luckily, I found someone at the very last minute to take me to the Citadel and San Souci Palace the next day. I felt very safe in Milot and in Cap Haitien and saw at least 2 solo travelers and 7 small tour groups at the 2 UNESCO sites.

BEWARE of Pierre and Eagle Tour and Adventures. IMO, I would avoid this company.
Written February 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I make tours for several years and nowadays in Haiti, there is a big problem of security, in particular Kidnapping case. We don't have choice if our partners in Cap Haitian told us, they feel not good to make tours. We cancel tours immediately, we understand that could be bore the tourists but this is not up to us, it's the situation of the country. We don't take any risk with customers. The security of our customers is not negotiable, our ground men work everyday and inform us about the situation, then things can change at the last minute.
Written February 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David O
Los Angeles, CA36 contributions
5.0 of 5 bubbles
Sep 2019 • Solo
I have been to 47 countries and have become a reasonably seasoned traveler, but Haiti would have been way too challenging a place to get around without help.

Eagle Company Owner Pierre is a source of most capable help. I used him for five airport transports, the PAP tour, the Jacmel Blue Basin Waterfalls tour, and he coordinated my trip to Cap Haiten and the Citadel.

Pierre is fluent in English, and he is good-natured. He has contacts in Haiti to help meet your tourist needs. He has a good 4 Wheel Drive to get you over Haiti’s rough roads. He communicates effectively with you on WhatsApp when you are not with him. He knows how to get things done in Haiti, and he keeps you safe!
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I thank you Dear and hoping we will see another day!!
Written December 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JFAG.skb
5 contributions
4.0 of 5 bubbles
Jan 2019 • Friends
I visited Haiti in January for the first time and was part of a group tour with Eagle Tours and Adventures. They were very professional and reliable and good drivers as well. The guides were extremely personable and polite and assisted us in navigating the various places of interest. I highly recommend them.
Written February 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All pleasure was mine to serve you!! Thank you and come back again!
Written December 15, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NJ01
15 contributions
2.0 of 5 bubbles
Dec 2018 • Friends
I booked a multi-day package with Eagle Tours for my vacation in Haiti based on the great reviews I read on Trip Advisor but regrettably was left underwhelmed and ended up arranging another means of transportation mid-trip. They are pretty responsive to emails/phone and the price was reasonable but that is where the positives ended. They were hours late 2 out of the 3 days we used their services. The first time was excusable as we made a request the morning of, however on the second instance, we were already pre-booked to be taken to Jacmel and the driver showed up 4 hours (yes 4) hours late, setting us up to travel in the middle of afternoon traffic, making a trip that typically takes 3-4 hours, into 7 hours. We had to scrap our plans for the day as we arrived in Jacmel in the middle of the night.

Even if you account for traffic, it was blatantly obvious that they left entirely too late, most likely when they were supposed to arrive, and failed to properly communicate their actual ETA. What makes it worse is that the owner and his other driver inadvertently mentioned having a “bigger” party booked on the same day, so essentially they overbooked and we were tossed to the side so that they would not disappoint the bigger party. I’m not sure why they thought this was OK (probably because we seemed young and easy going or because I’m Haitian). In the future, I hope they learn from this experience to better respect and meet the needs of all customers big or small. We wish them the best in the future as this company expands however I will not be using this company again for my transportation needs as I don’t mind paying a bit more for better service.
Written December 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philo Sophie
Delaware, OH4 contributions
2.0 of 5 bubbles
Mar 2023
First of all I need to say that I took this tour mid March of 2023 during a time of national crisis and turmoil. The entirety of the tour lasted not more than 2 hours instead of the 6 hours as described in the ad. That was a very sad pill to swallow because I do believe that the description of the tour needs to be adjusted! Besides the museum in the capital and a drive through Petion-Ville there was not much else to be seen or done. For safety reasons I was not allowed to leave the car, again, while I appreciate the concern, I wish I was made aware ahead of time. The price to be paid for the tour should also be adjusted. I had to pay full price for a 6 hour tour. That is simply unacceptable.
Written April 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elias O
Reims, France6 contributions
5.0 of 5 bubbles
Pierre is an excellent driver who speaks English well. Transport vehicle was a nice 4X4 with tinted windows and great A/C. I enjoyed visiting a few sites during my short trip including the museum, observatory and a beach hotel in Carrefour. I highly recommend Pierre’s company for transportation/ tour services because they provide well price customized services less expensive then most hotels. Pierre also provides professional invoices for services provided.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I thank you and see you again next year
Written January 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 26
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Eagle Tours & Adventures - All You Need to Know BEFORE You Go (2024)

All things to do in Port-au-Prince
Spas & Wellness in Port-au-Prince
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars