Eagle Tours & Adventures
Eagle Tours & Adventures
4.5
12:00 AM - 10:59 PM
Monday
12:00 AM - 10:59 PM
Tuesday
12:00 AM - 10:59 PM
Wednesday
12:00 AM - 10:59 PM
Thursday
12:00 AM - 10:59 PM
Friday
12:00 AM - 10:59 PM
Saturday
12:00 AM - 10:59 PM
Sunday
12:00 AM - 10:59 PM
About
Eagle Tours and Adventures offers chauffeur and guide services, Haiti adventure tours, and travel consultation to the discerning leisure or volunteer traveler in Haiti. Your safety and comfort while you experience the real Haiti is our top priority. One of our English-speaking drivers will meet your travel party at the airport and serve as your guide to all that Haiti has to offer!
Suggested duration
More than 3 hours
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from $5.77
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21 within 3 miles
Attractions
7 within 6 miles
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.5
24 reviews
Excellent
16
Very good
4
Average
0
Poor
3
Terrible
1
Pat J
Pembroke Pines, FL24 contributions
One word adventurous .... this was a great all terrain trip.
The guides were attentive... for a small fee that is with it!
The beauty of the natural landscape is unforgettable!
I really recommend this experience.
There is a bit of hiking.
Definitely wear water shoes and be prepared to take a swim!!!
The guides were attentive... for a small fee that is with it!
The beauty of the natural landscape is unforgettable!
I really recommend this experience.
There is a bit of hiking.
Definitely wear water shoes and be prepared to take a swim!!!
Written May 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josh F
8 contributions
Aug 2019
Used Eagle Tours, was worth the price, $140. Trip included round trip drive from Port au Prince to the Bassin Bleu. Bassin Bleu is very beautiful, and features a semi challenging, but short hike. Swimming in the bassin is very nice and a great break from the heat of Haiti. Water is cool and very deep.
Written September 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EagleToursHaiti
All pleasure was mine to serve you!! Thank you and come back again!!
Written September 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alex b
New York City, NY23 contributions
Mar 2018 • Family
I highly suggest booking Eagle Tours for your next adventure in Haiti. My family and I had the pleasure of touring Jacmel and the beautiful Basin Bleau, Port Au Prince, Croix De Boquet, and went to the beach at Moulin Sur Mer. In addition we also booked them for our airport transfers! Our guide Pierre was professional and so very nice and made sure our family had everything we needed. We're in the process of booking our next tour with them for our next Haiti trip later this year. So when you're in Haiti, you're all set with Eagle Tours!!
Written March 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
basanthsadasivan
Newcastle upon Tyne, UK108 contributions
Feb 2020
On one hand, Abraham Pierre-Mary did a good job of showing me around the city of Port au Prince, and was generally knowledgeable + well-versed both in the history/details of the various sites and at ensuring general safety. However, there were a couple of instances which marred the experience and resulted in points being deducted from the overall review score.
1. Upon arrival, Abraham was nowhere to be seen despite indicating he'd pick me up from the airport. It was only after connecting to the local 4G (at exorbitant rates) did I get through to him, following which he asked me to go to some side police station to be picked up from there. All this time I was being hassled by the aggressive taxi touts and baggage handlers in the arrivals area of PAP Airport. I had asked Pierre to have a signboard with my name on it so that I could identify him easily but he failed to deliver on this. As a guest in a foreign country, it is expected that the tour agency pick the customer up promptly and on time. This is a basic standard let alone for Viator
2. When I confronted him about his failure to pick me up appropriately, he immediately got very defensive (and even aggressive!). He stated that I had no idea how the 'culture of the country' was and that because of 'political problem' he picked me up in that haphazard manner. I explained to him that country culture and political problems do not compensate for poor service, and if he had to pick me up from an alternative location, this had to be conveyed to me prior to arrival. Instead of just offering a simple apology, he raised his voice on me (the customer) and threatened to cancel the tour because I was "not polite" despite me being extremely measured when confronting him about his poor service.
3. Finally, Pierre was also unnecessarily pushy about tips at the end of the tour which was uncalled for. At first, he tried to spring a side curveball at me by asking "How are you going to pay for fuel?" When I pointed out that there was no indication on the pre-paid Viator voucher that fuel costs were an extra charge, he stated that customers give tips to him. He then went on to quote the 'culture of the country' to say that if you do not tip your guide, they will "not protect" you, which was a rather disturbing predicament. Firstly, when you are a paying customer who has paid for a service, you are obliged to deliver the service as paid for. Tips should not even be part of the equation. Secondly, I was going to tip Pierre at the end but his attempt to frame "fuel charges" was extremely uncalled for.
In short, Pierre needs to understand that certain standards are expected as a Viator tour operator. As someone who has visited over 170 countries in the world, I can safely say that a country's "Culture" does not compensate for substandard service. In addition, as someone in the tourism industry (who is also running for a political position in his local region), Pierre needs to learn how to accept and inculcate constructive feedback given to him and not to perceive any form of criticism as personal attacks. Finally, Pierre needs to understand that as a paying customer, courtesy and politeness is expected, and rudeness towards a customer (including raising his voice on one) is absolutely out of the question. If Haiti is going to get any kind of boost to its tourism sector after the 2010 Earthquake, it starts from tour operators like Pierre who need to ensure that the customer service matches tourism-worthy standards.
1. Upon arrival, Abraham was nowhere to be seen despite indicating he'd pick me up from the airport. It was only after connecting to the local 4G (at exorbitant rates) did I get through to him, following which he asked me to go to some side police station to be picked up from there. All this time I was being hassled by the aggressive taxi touts and baggage handlers in the arrivals area of PAP Airport. I had asked Pierre to have a signboard with my name on it so that I could identify him easily but he failed to deliver on this. As a guest in a foreign country, it is expected that the tour agency pick the customer up promptly and on time. This is a basic standard let alone for Viator
2. When I confronted him about his failure to pick me up appropriately, he immediately got very defensive (and even aggressive!). He stated that I had no idea how the 'culture of the country' was and that because of 'political problem' he picked me up in that haphazard manner. I explained to him that country culture and political problems do not compensate for poor service, and if he had to pick me up from an alternative location, this had to be conveyed to me prior to arrival. Instead of just offering a simple apology, he raised his voice on me (the customer) and threatened to cancel the tour because I was "not polite" despite me being extremely measured when confronting him about his poor service.
3. Finally, Pierre was also unnecessarily pushy about tips at the end of the tour which was uncalled for. At first, he tried to spring a side curveball at me by asking "How are you going to pay for fuel?" When I pointed out that there was no indication on the pre-paid Viator voucher that fuel costs were an extra charge, he stated that customers give tips to him. He then went on to quote the 'culture of the country' to say that if you do not tip your guide, they will "not protect" you, which was a rather disturbing predicament. Firstly, when you are a paying customer who has paid for a service, you are obliged to deliver the service as paid for. Tips should not even be part of the equation. Secondly, I was going to tip Pierre at the end but his attempt to frame "fuel charges" was extremely uncalled for.
In short, Pierre needs to understand that certain standards are expected as a Viator tour operator. As someone who has visited over 170 countries in the world, I can safely say that a country's "Culture" does not compensate for substandard service. In addition, as someone in the tourism industry (who is also running for a political position in his local region), Pierre needs to learn how to accept and inculcate constructive feedback given to him and not to perceive any form of criticism as personal attacks. Finally, Pierre needs to understand that as a paying customer, courtesy and politeness is expected, and rudeness towards a customer (including raising his voice on one) is absolutely out of the question. If Haiti is going to get any kind of boost to its tourism sector after the 2010 Earthquake, it starts from tour operators like Pierre who need to ensure that the customer service matches tourism-worthy standards.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David O
Los Angeles, CA36 contributions
Sep 2019 • Solo
I have been to 47 countries and have become a reasonably seasoned traveler, but Haiti would have been way too challenging a place to get around without help.
Eagle Company Owner Pierre is a source of most capable help. I used him for five airport transports, the PAP tour, the Jacmel Blue Basin Waterfalls tour, and he coordinated my trip to Cap Haiten and the Citadel.
Pierre is fluent in English, and he is good-natured. He has contacts in Haiti to help meet your tourist needs. He has a good 4 Wheel Drive to get you over Haiti’s rough roads. He communicates effectively with you on WhatsApp when you are not with him. He knows how to get things done in Haiti, and he keeps you safe!
Eagle Company Owner Pierre is a source of most capable help. I used him for five airport transports, the PAP tour, the Jacmel Blue Basin Waterfalls tour, and he coordinated my trip to Cap Haiten and the Citadel.
Pierre is fluent in English, and he is good-natured. He has contacts in Haiti to help meet your tourist needs. He has a good 4 Wheel Drive to get you over Haiti’s rough roads. He communicates effectively with you on WhatsApp when you are not with him. He knows how to get things done in Haiti, and he keeps you safe!
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EagleToursHaiti
I thank you Dear and hoping we will see another day!!
Written December 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JFAG.skb
5 contributions
Jan 2019 • Friends
I visited Haiti in January for the first time and was part of a group tour with Eagle Tours and Adventures. They were very professional and reliable and good drivers as well. The guides were extremely personable and polite and assisted us in navigating the various places of interest. I highly recommend them.
Written February 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EagleToursHaiti
All pleasure was mine to serve you!! Thank you and come back again!
Written December 15, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NJ01
15 contributions
Dec 2018 • Friends
I booked a multi-day package with Eagle Tours for my vacation in Haiti based on the great reviews I read on Trip Advisor but regrettably was left underwhelmed and ended up arranging another means of transportation mid-trip. They are pretty responsive to emails/phone and the price was reasonable but that is where the positives ended. They were hours late 2 out of the 3 days we used their services. The first time was excusable as we made a request the morning of, however on the second instance, we were already pre-booked to be taken to Jacmel and the driver showed up 4 hours (yes 4) hours late, setting us up to travel in the middle of afternoon traffic, making a trip that typically takes 3-4 hours, into 7 hours. We had to scrap our plans for the day as we arrived in Jacmel in the middle of the night.
Even if you account for traffic, it was blatantly obvious that they left entirely too late, most likely when they were supposed to arrive, and failed to properly communicate their actual ETA. What makes it worse is that the owner and his other driver inadvertently mentioned having a “bigger” party booked on the same day, so essentially they overbooked and we were tossed to the side so that they would not disappoint the bigger party. I’m not sure why they thought this was OK (probably because we seemed young and easy going or because I’m Haitian). In the future, I hope they learn from this experience to better respect and meet the needs of all customers big or small. We wish them the best in the future as this company expands however I will not be using this company again for my transportation needs as I don’t mind paying a bit more for better service.
Even if you account for traffic, it was blatantly obvious that they left entirely too late, most likely when they were supposed to arrive, and failed to properly communicate their actual ETA. What makes it worse is that the owner and his other driver inadvertently mentioned having a “bigger” party booked on the same day, so essentially they overbooked and we were tossed to the side so that they would not disappoint the bigger party. I’m not sure why they thought this was OK (probably because we seemed young and easy going or because I’m Haitian). In the future, I hope they learn from this experience to better respect and meet the needs of all customers big or small. We wish them the best in the future as this company expands however I will not be using this company again for my transportation needs as I don’t mind paying a bit more for better service.
Written December 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrina O
San Francisco, CA2 contributions
Feb 2022
I fully paid for the Citadelle Laferrier & Sans Souci Palace Half Day tour a week in advance scheduled for February 19, 2022. On the 18th in the morning, Pierre and I exchanged Whatsapp messages, confirming pickup for the tour next day at 9am. However, later at 6pm, he sends me a message cancelling the tour, claiming that his drivers are scared of being kidnapped in Cap Haitien and that it was not safe for me to do the tour. This last minute cancellation was incredibly unprofessional. He had one week to inform me but he chooses to tell me the night before the scheduled tour. Also, he really dragged his feet on refunding me on Viator. If he knew he had to cancel, he should have refunded me on the spot. Instead, it took him over 3 hours to refund me (during those 3 hours, I had to continually ask him where my refund was and even had to contact Viator customer service to help force the refund).
I told my hotel what happened and they were confused because Cap Haitien is quite safe and they haven't heard of any kidnappings. Luckily, I found someone at the very last minute to take me to the Citadel and San Souci Palace the next day. I felt very safe in Milot and in Cap Haitien and saw at least 2 solo travelers and 7 small tour groups at the 2 UNESCO sites.
BEWARE of Pierre and Eagle Tour and Adventures. IMO, I would avoid this company.
I told my hotel what happened and they were confused because Cap Haitien is quite safe and they haven't heard of any kidnappings. Luckily, I found someone at the very last minute to take me to the Citadel and San Souci Palace the next day. I felt very safe in Milot and in Cap Haitien and saw at least 2 solo travelers and 7 small tour groups at the 2 UNESCO sites.
BEWARE of Pierre and Eagle Tour and Adventures. IMO, I would avoid this company.
Written February 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EagleToursHaiti
I make tours for several years and nowadays in Haiti, there is a big problem of security, in particular Kidnapping case. We don't have choice if our partners in Cap Haitian told us, they feel not good to make tours. We cancel tours immediately, we understand that could be bore the tourists but this is not up to us, it's the situation of the country. We don't take any risk with customers.
The security of our customers is not negotiable, our ground men work everyday and inform us about the situation, then things can change at the last minute.
Written February 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mjavins
Los Angeles, CA33 contributions
Nov 2018 • Solo
I used TripAdvisor to book a ground transfer from the Port-Au-Prince domestic terminal to the downtown depot for the Jacmel bus, and after having a great experience with Eagle/Pierre being there promptly and driving safely, I booked his transfer again when I returned to PAP and then also to get to the airport the next day. I wish I'd just hired him to be my guide through out my time in PAP, because he's got a good sense of humor and knows a lot about the sights. He was also very patient with my many changes to my arrival date (due to road problem from Jacmel). If people ask me for recommendations for PAP, I'll give them a list of places to see and suggest they book Eagle Tours for transportation.
Written November 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davion C
3 contributions
May 2018 • Solo
They allowed me to book the day of for no extra fee. Not only that, they stayed in contact and were prompt to be there and take my bag. The ride was smooth and safe and the driver was very nice and courteous.
They were also prompt and helpful in reserving my ride back to the airport. Timely, courteous and respectful.
They were also prompt and helpful in reserving my ride back to the airport. Timely, courteous and respectful.
Written May 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
Eagle Tours & Adventures (Port-au-Prince) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Eagle Tours & Adventures
- Eagle Tours & Adventures is open:
- Sun - Sat 12:00 AM - 10:59 PM
- Eagle Tours & Adventures admission prices can vary. Entrance tickets currently cost $5.77, while a popular guided tour starts around $32.00 per person. See all 15 Eagle Tours & Adventures tickets and tours on Tripadvisor
- Eagle Tours & Adventures tickets are known to sell out fast, and same-day tickets may not be available. We recommend booking e-tickets tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 15 Eagle Tours & Adventures tickets and tours on Tripadvisor
- According to Tripadvisor travelers, these are the best ways to experience Eagle Tours & Adventures:
- Admission Ticket to the Citadelle Laferrière (From $5.77)
- Private Tour of Port Au Prince area (From $129.00)
- Citadelle Laferrière & Sans Souci Palace Half Day (From $82.06)
- Blue Waterfalls (Bassin Bleu) adventures from Jacmel, Haiti (From $60.00)
- Haiti Ground Transfer (From $32.00)
- Hotels near Eagle Tours & Adventures:
- (0.63 mi) Estinfil GuestHouses
- (0.45 mi) Palm Inn Hotel
- (0.36 mi) Sams Hotel
- (0.47 mi) Visa Lodge
- (0.50 mi) Habitation Hatt Hotel
- Restaurants near Eagle Tours & Adventures:
- (0.20 mi) Visa Lodge Restaurant
- (2.95 mi) Les Jardins du Mupanah
- (0.80 mi) Midi Express
- (4.39 mi) Magdoos
- (4.33 mi) Quartier Latin