Hello Tours
City ToursCultural ToursTaxis & ShuttlesBoat ToursDay Trips
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
We are your number one source for all your vacation needs. Hello Tours offers airport transfers, transportation to and from anywhere in the dominican republic, excursions, tours and much more. We are dedicated to giving you the very best service possible. We focus on dependability, exceptional, customer service and professionalism. We are located in Punta Cana, Dominican Republic.
Punta Cana, Dominican Republic

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Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles677 reviews
Excellent
642
Very good
28
Average
2
Poor
0
Terrible
5

BertEdens
Springdale, AR47 contributions
5.0 of 5 bubbles
Jan 2020
We used Hello Tours to shuttle my wife and I from the Punta Cana airport to our resort is Bávaro and back, and we were very pleased. When we arrived at the airport, we had some difficulties locating our luggage, and this put us well over an hour behind, even after the long line through immigration and customs. Our driver, Carlos, was very helpful and informative, communicating with us via WhatsApp. He even sent a picture of himself and his sign, so we would recognize him by site. When we did finally locate our luggage and Carlos picked us up, he was very polite, professional, and informative, tell us much about Bávaro and Punta Cana.

Returning to the airport, our shuttle driver, whose name I forget, arrived 20 minutes ahead of when he was scheduled, allowing us to get to the airport in plenty of time. While his English wasn't as good as Carlos's, he still tried to keep us at ease by chatting and telling us about various landmarks as we passed them.

While I didn't utilize it other than testing that it worked, both vans had WiFi, which is great for people not able to use their cell phones overseas.

Overall, we would highly recommend Hello Tours, and we will definitely use them again the next time we visit the Dominican Republic.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gspdominates
New York City, NY80 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
This was another great trip with Hello tours. We booked Hello tours for our round-trip airport transfers at Puerto Plata airport. Our driver Alfredo was waiting outside of the customs area with a sign that had our name on it. He was very friendly and quickly whisked us away to our van for a private transfer to the hotel. The van was clean and in good repair. It was a quick 30 minute drive to our hotel and as we were driving Alfredo told us a little bit about the area.I asked Alfredo if we had a couple of minutes to stop at a Claro mobile store so I can get a Sim card for my phone. He quickly obliged and even came into the store with me to help me complete the transaction as my Spanish is not very good.
On the day of our return trip back to the airport Alfredo was again our driver he was 10 minutes early for our pick up time and again quickly and safely got us back to the airport.
This is the second time I have used Hello tours for my airport transfers and have had great experiences both times. I would recommend this company to anyone who needs airport transfers in the Dominican Republic
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kisa76
illinois359 contributions
5.0 of 5 bubbles
Dec 2019 • Friends
Don’t hesitate to hire Hello Tours. They are courteous, on time, provided excellent service, emailed us reminders about time pick up. We ordered drinks ahead of time. Had free wifi during transfers. Will use them again on upcoming trip.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vash Reilly
3 contributions
5.0 of 5 bubbles
Nov 2022
We went back to DR again, but this time with a large group of 5 families with 20 people total. The pick up was already waiting for us, and provided us a ride with plenty of room for everyone. The service is just as good as it was when I first used them back in 2018.

the hotel pick up was great, again, punctuality, safety of the drive (50 min drive) and friendliness of the driver was awesome. Will forever use them everytime we go back to DR.

Forgot to mention price is much much cheaper than what other booking sites offer for a round trip.
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jay W
bala cynwyd, United States8 contributions
5.0 of 5 bubbles
Dec 2019
Everything from start to finish was simple and convenient. Their web site, email communication and driver did everything as promised in an efficient low stress manner. Best travel company I've used yet after many many trips around the world. I would definitely recommend them!
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mr. Moore
Baltimore, MD24 contributions
5.0 of 5 bubbles
Aug 2021 • Friends
Hello Tours provided round-trip ground transportation between airport and resort. This is my second time using this company.

Driver was waiting at airport w/ sign, as promised. They adjusted pick-up time after my flight was delayed for a couple of hours. I e-mailed them of the delay, and received reply they were aware, and monitoring the situation, not to worry. I thought that was cool.

Driver was waiting 10 min. early at resort for transport back to airport. No issues.

Our driver, Carlos, was pretty cool. He pointed out landmarks, and gave some history as we drove. His English seemed to improve on the trip back to airport 😂😂. The only minor issue was that he didn’t wear a mask during transport.

Overall, I was very pleased with service, and will be using them again in the future.
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martaleena
New York, NY6 contributions
5.0 of 5 bubbles
Feb 2023
We booked this service for a transfer from Santo Domingo (SDQ) to our hotel in La Romana. Every step of the process went smoothly, from the confirmation emails the day prior to our driver, Alberto (who was exceptionally courteous and helpful) waiting exactly where we'd been told he'd be, to the change in our pickup time and number of guests for the shuttle back. We will use Hello Tours any time we are in DR. Thank you so much for an easy, pleasant experience!
Written February 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kara f
North Kingstown, RI1 contribution
5.0 of 5 bubbles
Apr 2023 • Family
This service was great! They picked us up from the airport on time and picked us up from the resort on time. They were in constant communication with us. Their prices were very reasonable and it was a private transfer, no stopping to drop others off first. We paid extra for the drink option and had nice cold drinks waiting for us when we arrived!
Written April 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ron H
Marble Falls, TX50 contributions
5.0 of 5 bubbles
Jan 2020
We have used this company on every trip. Can't ask for more. On Time both ways. Great communication before the trip. No worries about being on time to catch a flight.
Cold cokes, water or beer on request. And no advance payment.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sher B
Ottawa, Canada3 contributions
5.0 of 5 bubbles
Mar 2020
We took this private transfer back to the airport. Driver was very friendly and courteous. The vehicle was clean and comfortable and we enjoyed a stress-free and wifi-enabled 40 minute trip back to the airport. Will use again on our next trip- thank you!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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