Hello Tours
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
We are your number one source for all your vacation needs. Hello Tours offers airport transfers, transportation to and from anywhere in the dominican republic, excursions, tours and much more. We are dedicated to giving you the very best service possible. We focus on dependability, exceptional, customer service and professionalism. We are located in Punta Cana, Dominican Republic.
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
668 reviews
Excellent
633
Very good
28
Average
2
Poor
0
Terrible
5

Vash Reilly
3 contributions
Nov 2022
We went back to DR again, but this time with a large group of 5 families with 20 people total. The pick up was already waiting for us, and provided us a ride with plenty of room for everyone. The service is just as good as it was when I first used them back in 2018.

the hotel pick up was great, again, punctuality, safety of the drive (50 min drive) and friendliness of the driver was awesome. Will forever use them everytime we go back to DR.

Forgot to mention price is much much cheaper than what other booking sites offer for a round trip.
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

BertEdens
Springdale, AR61 contributions
Jan 2020
We used Hello Tours to shuttle my wife and I from the Punta Cana airport to our resort is Bávaro and back, and we were very pleased. When we arrived at the airport, we had some difficulties locating our luggage, and this put us well over an hour behind, even after the long line through immigration and customs. Our driver, Carlos, was very helpful and informative, communicating with us via WhatsApp. He even sent a picture of himself and his sign, so we would recognize him by site. When we did finally locate our luggage and Carlos picked us up, he was very polite, professional, and informative, tell us much about Bávaro and Punta Cana.

Returning to the airport, our shuttle driver, whose name I forget, arrived 20 minutes ahead of when he was scheduled, allowing us to get to the airport in plenty of time. While his English wasn't as good as Carlos's, he still tried to keep us at ease by chatting and telling us about various landmarks as we passed them.

While I didn't utilize it other than testing that it worked, both vans had WiFi, which is great for people not able to use their cell phones overseas.

Overall, we would highly recommend Hello Tours, and we will definitely use them again the next time we visit the Dominican Republic.
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

gspdominates
New York City, NY74 contributions
Feb 2020 • Couples
This was another great trip with Hello tours. We booked Hello tours for our round-trip airport transfers at Puerto Plata airport. Our driver Alfredo was waiting outside of the customs area with a sign that had our name on it. He was very friendly and quickly whisked us away to our van for a private transfer to the hotel. The van was clean and in good repair. It was a quick 30 minute drive to our hotel and as we were driving Alfredo told us a little bit about the area.I asked Alfredo if we had a couple of minutes to stop at a Claro mobile store so I can get a Sim card for my phone. He quickly obliged and even came into the store with me to help me complete the transaction as my Spanish is not very good.
On the day of our return trip back to the airport Alfredo was again our driver he was 10 minutes early for our pick up time and again quickly and safely got us back to the airport.
This is the second time I have used Hello tours for my airport transfers and have had great experiences both times. I would recommend this company to anyone who needs airport transfers in the Dominican Republic
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mr. Moore
Baltimore, MD17 contributions
Aug 2021 • Friends
Hello Tours provided round-trip ground transportation between airport and resort. This is my second time using this company.

Driver was waiting at airport w/ sign, as promised. They adjusted pick-up time after my flight was delayed for a couple of hours. I e-mailed them of the delay, and received reply they were aware, and monitoring the situation, not to worry. I thought that was cool.

Driver was waiting 10 min. early at resort for transport back to airport. No issues.

Our driver, Carlos, was pretty cool. He pointed out landmarks, and gave some history as we drove. His English seemed to improve on the trip back to airport 😂😂. The only minor issue was that he didn’t wear a mask during transport.

Overall, I was very pleased with service, and will be using them again in the future.
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

kisa76
illinois359 contributions
Dec 2019 • Friends
Don’t hesitate to hire Hello Tours. They are courteous, on time, provided excellent service, emailed us reminders about time pick up. We ordered drinks ahead of time. Had free wifi during transfers. Will use them again on upcoming trip.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jay W
bala cynwyd, United States7 contributions
Dec 2019
Everything from start to finish was simple and convenient. Their web site, email communication and driver did everything as promised in an efficient low stress manner. Best travel company I've used yet after many many trips around the world. I would definitely recommend them!
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ron H
43 contributions
Jan 2020
We have used this company on every trip. Can't ask for more. On Time both ways. Great communication before the trip. No worries about being on time to catch a flight.
Cold cokes, water or beer on request. And no advance payment.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

eljavi666
Toronto, Canada4 contributions
Oct 2021
The transportation service was amazing. We felt safe with Carlo when traveling from the airport to the hotel and back. He was courteous and the car was clean and spacious. He helped load the luggage while I was installing the baby's carseat. We will definitively book again with Hello Tours when we come back to Punta Cana in the future. I really appreciated the timely communication via text, on arrival and departure.
Written November 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sher B
Ottawa, Canada3 contributions
Mar 2020
We took this private transfer back to the airport. Driver was very friendly and courteous. The vehicle was clean and comfortable and we enjoyed a stress-free and wifi-enabled 40 minute trip back to the airport. Will use again on our next trip- thank you!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jose
Fort Lauderdale, FL5 contributions
May 2022
I'm glad I chose this Company for transfer, round trip Punta Cana-Hotel. Alberto, the Driver was very cooperative, courteous, professional in every way. Punctual, Clean, comfortable ride. Highly recommend this Company.
Written June 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Hello Tours (Punta Cana) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Hello Tours

Hello Tours is open:
  • Sun - Sat 12:00 AM - 11:59 PM


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